Hyatt Regency is a hotel located in Vancouver. The Hyatt Regency Vancouver has 644 beautifully appointed rooms overlooking Vancouver Harbor and the surrounding mountains. In the center of the downtown business and shopping district, this hotel offers hundreds of stores within walking distance. Nearby, our guests will find racquetball courts, theatres and the world-famous Stanley Park. For dining and entertainment, try the Gallery Bar on the lobby level, or Fish & Co. and The Cafe on the Plaza level. This hotel also features extensive banquet, meeting and convention facilities, as well as 25 meeting rooms, a business center and Regency Club and Hyatt Business PlanTM rooms. The hotel is only 20 minutes from Vancouver International Airport.
Nearby restaurants include Gallery Cafe & Catering, Kobe Japanese Steak House, Joe Fortes Seafood & Chop House, and Salathai Thai Restaurant.
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Reviews for Hyatt Regency, Vancouver
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Wed 14 Dec 2011
Negatives: Expensive parking.
Comments: We've stayed many times and always enjoy this hotel. Great location, quiet rooms, comfy beds, nice decor.
Wed 23 Nov 2011
Positives: Beautiful room, modern, clean. Nice warm outdoor pool and hot tub. Awesome location.
Comments: The Hyatt really knows how to take an experience up a notch. We have never been disappointed from the rooms to the staff. Great experience.
Mon 21 Nov 2011
Positives: Mosaic restaurant was peaceful and the food and service was excellent.
Negatives: Parking was expensive and when we tried to leave the hotel the voucher we had been given at reception did not work to get us out of the parking lot.
Comments: Clean and comfortable rooms with excellent staff. Rooms were not as meticulously cleaned every day as in some other hotels, but it was more than adequate.
Thu 10 Nov 2011
Positives: The automated check in and check out was quick and easy.
Negatives: The lack of nice dinning on site. But Vancouver has no shortage of dinning within a short walk or cab ride.
Comments: This is a fairly grand hotel centrally located with a very executive feel.
Wed 02 Nov 2011
Positives: No surprises.
Negatives: Different protocols depending who is at the front desk.
Comments: Check the parking fees. Could be cheaper, especially on weekends to not go through the front desk, just use the kiosk.
Sat 22 Oct 2011
Positives: Excellent customer service.
Negatives: Very small television.
Comments: The television was unacceptable. The savings for the hotel by including a very low resolution and very small screen television was in very poor taste.
Wed 12 Oct 2011
Positives: The staff were all great.
Negatives: The pillows were too small and soft for my liking.
Comments: The staff were all really friendly and helpful. The rooms were nicely decorated with comfortable beds and the gym/hot tub /outdoor pool was nice.
Tue 13 Sep 2011
Positives: Staff were exceptional friendly and helpful.
Negatives: Price of parking-price of Internet(used Starbucks service).
Comments: Very comfortable, well appointed with helpful staff and really good location.
Fri 09 Sep 2011
Positives: Location and quality of accommodations.
Negatives: Some of the staff were not as friendly as others-check in was as if it was a bother.
Comments: The hotel itself is beautiful. From the time we stepped out of the cab we were greeted with a friendly, smiling staff member. The only issue we had was at check in. The person who checked us in was not very friendly and acted as if she could care less if we were there or not. Once we checked in however, the mood changed as our luggage was taken to our room by a staff person that more than made up for the desk person. He was very friendly, gave us great information on the area as far as dining and places to go. We have stayed here before and will definitely stay here again.
Thu 25 Aug 2011
Positives: Beautiful room, in the heart of downtown Vancouver.
Negatives: Coffee maker only made one cup of coffee.
Comments: Beautiful, comfortable modern room in the heart of downtown Vancouver. Windows overlooking streets provided great people watching. Parked our car in the underground parking garage and walked all over downtown, including the waterfront.
Fri 19 Aug 2011
Positives: Great location and comfortable bed.
Negatives: No microwave and no free internet in room. Cost extra to get king instead of 2 double.
I really like this hotel for the location and quality. It is very close to public transportation and walking distance to downtown attractions. The rooms are big, clean and comfortable. The downside is you have to pay extra to upgrade from 2 double to 1 king bed.
<BR/>. Also there is no free internet in the room, so you have to buy a coffee downstairs at Starbucks to use their wifi.
Thu 18 Aug 2011
Positives: The overall appearance, location and bellman!
Negatives: They tried to charge me for wireless Internet, bad.
Comments: The only complaint that I have is for a hotel of this quality to attempt extracting a few more dollars for their Internet is irritating and unacceptable. Everything else is top of the line. We would go to it again.
Thu 18 Aug 2011
Negatives: Style very simple.
Comments: Liked hotel. We will stay there again.
Mon 08 Aug 2011
Positives: Good location.
Negatives: Expensive parking.
Comments: Nice hotel. Good location.
Mon 01 Aug 2011
Positives: The hotel and rooms are upscale and well appointed. I was very happy with the room and the price!
Negatives: While the room was a great deal, parking and room service were insanely expensive!
Comments: The hotel exceeded my expectations when it came to the facilities and room. Very modern design and well-appointed rooms. My only complaint was that parking was expensive ($38 for 24 hrs) and room service was ridiculously expensive. As well, the room was a little noisy - nothing the hotel could do about the sirens late at night, but the air conditioner had a high-pitched sound when it was on. Having said all of that, I still enjoyed my stay, the staff were excellent and I would stay here again.
Sun 31 Jul 2011
Positives: Great location and friendly, helpful staff.
Negatives: On two different stays, neighbors were very noisy in the middle of the night. Security had to come.
Comments: Hot tub was delightful. Rooms and beds were comfortable. Walls seemed to be a little thin if their are noisy neighbors. Lovely hotel with entry right into a little mall that has shops for basic needs.
Sat 30 Jul 2011
Positives: Location and the modern decor.
Negatives: Parking price.
Comments: Enjoyed the stay at this hotel especially for the price.
Fri 15 Jul 2011
Positives: Location was good.
Negatives: Beds are bad. The services like valet and bellmen are poor poor poor. No door men. And it is a noisy hotel.
Comments: <BR/>We thought how nice this will be a wonderful trip to Vancouver. It was not. They up sold us to a room which we thought was going to be nice and quite. Nope. It was under the executive floor lounge so it was noisy at old times for cleaning. Like 10pm at night and 6 am in the morning. We have 2 small children this was really hard for us with all the noise. They asked if we needed help with our bags upon check in but when I answered yes there was no response. Same with valet. And forget someone opening a door for you. There were staff outside but not sure what they were actually there for it was not to help. The beds are horrible too. They are hard and so are the pillows. Not luxury at all. The Sutton place or any Fairmont are much better value for service. The rooms are nice however and really clean. The pool how ever was not clean. Wouldn't take our kids in after seeing all the stuff floating in it. Over three dirty bandages. Yuck. But is you want a hotel room for yourself in a good location and you dont care about services this a good option. 4 star is a over rating for this property.
Sun 10 Jul 2011
Negatives: Parking rates were poorly described and inaccurate info provided by front desk. Of course this means we ended paying way more than what they had said.
Comments: The room was unimpressive for a hotel of this star rating. The restaurant was bad. Menu was unimaginative for the caliber of hotel and the decoration looked like it was from a Holiday Inn - not a Hyatt. On several occasions the front desk staff gave us inaccurate info which ended up costing us a lot of extra money. I would have rather just paid the going rate at the Pan Pacific. Not staying here again.
Tue 14 Jun 2011
Positives: Staff is incredibly helpful and nice, and Starbucks on ground floor!
Negatives: Coffee maker and supplies were poor (but there's a Starbucks downstairs). Ice maker far away, put a few more on a few more floors.
Comments: Love this hotel, have stayed before and the views are incredible, no matter where you look. We paid additional<BR/>for a balcony, very worth it.
Fri 03 Dec 2010
Positives: Location, amenities close by, good rooms.
Negatives: Shower over tub, no drawers in bathroom.
Comments: Location is fantastic. Staff were all very friendly and willing to help. Rooms are spacious, clean and have suitable amenities. Bathroom is good, but would benefit from a stand alone shower. On site restaurants are good. If you get a good rate, the comfort and location would be hard to beat.
Sun 21 Nov 2010
Positives: The doorman remembered my name for the entire stay.
Negatives: Internet is very expensive and slow.
Comments: I arrived at the hotel, and immediately the doorman had my bags on a cart and was politely calling me by my surname. The cleaning staff were professional and flexible. The service was a step above the usual, and the rooms were large, clean and modern.
Thu 18 Nov 2010
Positives: Good room size and good location.
Negatives: Woke up by next door with very loud voices..
Comments: Overall, it is a good hotel. I enjoyed staying with my family.
Thu 18 Nov 2010
Positives: The view from the hotel was fantastic! The hotels location was central to all the events I had planned.
Comments: The hotel was a perfect home away from home. The staff had great recommendation and were very helpful.
Thu 18 Nov 2010
Positives: Very friendly staff with quick check-in & check-out. Very accommodating to give rooms we wanted.
Negatives: Need to vacuum between connecting rooms (doorway) defrost fridge & clean otherwise clean.
Comments: Nice big rooms, quick service & friendly. Good location. Good sized balcony.
Tue 16 Nov 2010
Positives: Clean and updated nicely..
Negatives: Nickel & Dime customers with exorbitant prices on internet access and parking.
Comments: Overall clean, contemporary, stylish place with nice beds and courteous staff. Centrally located within walking distance to nightlife and restaurants. The biggest downside to travelers is the lack of a complimentary ($15) internet access and the minimum $24 per night parking fee, which was more expensive during the week.
Thu 11 Nov 2010
Positives: Convenient location, very clean.
Negatives: We always have to pay an upgrade to have a room with king or queen bed.
Comments: Good hotel but there is always a charge for a king bed. They claim a standard king isn't available and they have to upgrade to a view room or suite to have a King bed. Seems very odd.
Wed 10 Nov 2010
Positives: Great location for walking to local attractions.
Negatives: Parking was crazy expensive.
Comments: Great hotel for the Priceline price we got. Amenities were lovely. Parking really expensive, but it was close to other local parking for less.
Mon 25 Oct 2010
Positives: The location was convenient and the rooms were clean and well appointed.
Negatives: The Check-in and Check-out was all automatic without a clerk. Did not get full bill and nobody available to assist. Parking was too expensive $52.
Comments: The hotel is clean and modern. A great location close to shopping and downtown core. Recommendations on their new electronic check-in and check-out would not be favorable.
Mon 18 Oct 2010
Negatives: Windows don't open.
Comments: Clean, high-end convention style hotel.
Fri 15 Oct 2010
Positives: Good location and friendly staff at the front desk. Very helpful.
Negatives: Internet is not free and the outdoor swimming pool is not inviting. The appearance of the pool is too utilitarian. The atmosphere is designed to be you.
Comments: The hotel is a great choice for traveler who has no previous experience in Vancouver. It is centrally located.
Fri 15 Oct 2010
Positives: Clean, elegant and
Negatives: No free Internet, wasn't given queen or king bed requested even when I checked in at 2 pm.
Comments: It's a nice hotel and you get a clean, modern room. The Internet costs money though and I was hoping the TV's would be bigger than 32" for a 4 star.
Thu 14 Oct 2010
Positives: Staff treated us very well. They were very professional.
Negatives: Parking is a bit run down.
Comments: We liked the friendly and professional staff at this hotel. The public spaces and rooms have been renovated and are very modern and beautiful.
Mon 04 Oct 2010
Positives: Convenient to cruiseport.
Negatives: No free WiFi.
Comments: We were given a high room with a great view. The room was very clean and large. It was a great location for our purposes - going on a cruise. We walked our luggage to the cruise port since it's down hill all the way. Since it's out of the USA it would be nice if they offered free WiFi. It's possible to find free WiFi at some Starbucks but it would be a huge convenience if the hotel didn't charge for it.
Mon 04 Oct 2010
Positives: Room was clean.
Negatives: Staff is obnoxious, never took basic consumer relations workshop.
Comments: Nasty staff, clean room, very tiny, no free internet, don't have a knowledge of what to do locally or don't care enough to help you.
Sun 03 Oct 2010
Positives: Great location.
Negatives: no coffee shop type restaurant. No free internet.
Comments: Great location. Friendly staff.
Thu 23 Sep 2010
Positives: All staff went above and beyond.
Negatives: The restaurant was close for renovations.
Comments: Beautiful hotel. The balcony room was gorgeous. The staff was helpful and friendly. We would love to plan another trip and would stay there.
Thu 23 Sep 2010
Positives: The room is nice, clean, neat, and stylish.
Negatives: Some staff is not helpful.
Comments: The room is awesome.<BR/> However, some staff at the registration is not helpful. I first checked it at 3 pm. A staff said it's too early, not all the rooms (I reserved 3 rooms) can be at the same level. If we check in at 4 pm, she would mark it on her system and should be okay. When I come back sharp at 4 pm, I checked in with another staff, she gave me 3 rooms at different level.
Thu 23 Sep 2010
Positives: Perfect location, great rooms, excellent experience! Would go back again!
Negatives: The outside front entrance could have been nicer and easier to find.
Comments: Great deal in Vancouver.
Sat 24 Jul 2010
Positives: Convenient location; spacious & clean room.
Negatives: Bathroom lighting was underpowered.
Comments: More than met our needs; staff was very helpful.
Sun 11 Jul 2010
Positives: Great experience and friendly staff and great location. Incredible price! Thanks Priceline.
Negatives: The parking was overpriced $37.00 a day and no free internet.
Comments: Loved the whole experience. Hotel should consider including free internet and lower the daily parking rate to $15.00 a day.
Fri 09 Jul 2010
Positives: Design was very up to date.
Negatives: No free breakfast.
Comments: The hotel was very clean, the bed was comfortable, the room was modernly designed. It was in the good downtown area close to many attractions.
Tue 25 May 2010
Positives: Great views from floor - ceiling windows.
Negatives: Room in black-gray-white is rather stern, could use a bit of color.
Comments: Exceeded my expectations in everyway. Always felt welcome and well-treated in spite of having paid less than half price for our room. Forget about the business-class restaurant, with its $25 breakfast buffet.
Sun 23 May 2010
Positives: Good location. Friendly & helpful staff, reasonably quiet.
Negatives: Terrible, incredibly expensive parking, No free internet. Internet connection was terrible.
Comments: For the price the rooms we had were excellent thought the decoration was a bit to severely contemporary. The cleaning staff is hooked on using an excessive amount of Fe breeze-type chemicals to deodorize the rooms. Offensive to the eyes and nose and no opening windows to clear the air. I asked for a room with a balcony and the staff up-graded us for free. Very much better. I gave up on using my computer. The connection was slower than dial-up. A call to their tech support made no difference. The look of the hotel is fairly ugly, old 70s style concrete. Also as it is a very large hotel, sometimes even with 5 elevators the ride up or down was a challenge with so many people and so many floors.
Fri 21 May 2010
Positives: Large room, comfortable bed, modern decor.
Negatives: $35 parking fee and $15 internet fee.
Comments: Great hotel, well located downtown, clean, modern, efficient, upscale, & convenient.
Tue 27 Apr 2010
Positives: Room was magnificent, concierge was incredible.
Negatives: Card key to use elevator, ice machine on 4th floor only, having to pay for Internet.
Comments: Overall, great experience. Traveled with wife and two kids, 5 & 7. Great locations, close to food, shopping, and tourist points. The concierge was knowledgeable and the hotel was very friendly and accommodating.
Thu 08 Oct 2009
Positives: Modernist style in room.
Negatives: It's in the business district. Neighborhood had no charm.
Comments: Nice place. Cool bathroom and shower.
Wed 07 Oct 2009
Positives: The location, proximity to ocean and Stanley Park.
Negatives: Construction did not permit easy parking and access.
Comments: This hotel was great and close to shopping, etc. The overall luxuriousness was not quite on par with other hotels I've stayed at.
Wed 07 Oct 2009
Positives: Centrally located and the staff was wonderful.
Comments: The Hyatt was clean, luxurious in some ways, staff was excellent, and it was located between the cruise ships and many other attractions. Also all the major sight-seeing tours stopped directly at this hotel so it made touring very simple.
Thu 24 Sep 2009
Positives: Very modern decor, excellent location, superior staff.
Comments: This hotel is in an excellent location. The hotel has undergone a $20 million renovation. The room decoration is beautiful, very modern. We had a 25th floor view room with wall to wall, ceiling to floor windows. It was so fantastic, that we bought dessert and coffee and brought it to enjoy the view from our room. Front desk staff were excellent and greeted us by name.
Mon 14 Sep 2009
Positives: The location and the staff were great.
Negatives: I can't think of anything at all.
Comments: The hotel was well located and had great rooms. As a Priceline customer, I did send an email to the hotel requesting a king bed nonsmoking. We were celebrating our anniversary. When we checked in we were upgraded to an upper floor facing the harbor. We got to see our ship come in. Best of all there was a fabulous corner balcony overlooking the city at night- stunning.
Wed 09 Sep 2009
Positives: The decor was beautifull!
Negatives: There is a fee for everything. Fee for parking, business center, no free continental breakfast.
Comments: I liked this hotel. I would have loved it if the amenities didn't cost extra.
Wed 09 Sep 2009
Positives: Clean atmosphere, friendly staff, excellent rooms, and beautiful views.
Comments: This was a great hotel. From the moment we arrived everything seemed to be taken care of. Our rooms were great and the views from the big windows were excellent. It was close walking distance to shops in downtown Vancouver.
Wed 09 Sep 2009
Positives: Located in the centre of things.
Negatives: Parking is expensive.
Comments: Nice rooms, a pleasant stay. Some rooms have a balcony and we got one which added to the space and experience. Because of its central location, some traffic noise comes with the great location. Staff were helpful.
Sat 05 Sep 2009
Positives: Upgraded to suite on 1st night - outstanding room. Second night room still above minimum standard (balcony/king bed)
Negatives: We would have liked a free shuttle to the pier which was very close.
Comments: Everything about this hotel was perfect. We arrived very late and were upgraded to a fantastic suite. Although we had to move for the second night, we still got an above average room with a balcony, and the move was painless. In view of the low rate we were paying, we were treated extremely well. The staff was efficient and very friendly.
Fri 04 Sep 2009
Negatives: Nothing comes to mind.
Comments: Perfect location - very clean, great food and<BR/>great staff.
24-hour security. ATM/Cash machine. Accessible facilities. Accessible parking. Air conditioning. Airline desk. Baby sitting. Barber shop. Beauty shop/salon. Bell staff/porter. Breakfast served in restaurant. Buffet breakfast. Business center. Car rental desk. Catering services. Check-in kiosk. Children's nursery. Children's play area. Cocktail lounge. Coffee shop. Complimentary coffee in lobby. Complimentary in-room coffee or tea. Complimentary newspaper in lobby. Concierge desk. Conference facilities. Continental breakfast. Currency exchange. Desk with electrical outlet. Dinner served in restaurant. Direct dial telephone. Doctor on call. Dry cleaning. Early check-in. Efolio available to company. Executive floor. Exercise gym. Exhibition/convention floor. Express check-in. Express check-out. Family plan. Fire safety compliant. Front desk. Full american breakfast. Full service housekeeping. Gift/News stand. Golf. Grocery shopping service available. Hair dryer. Hairdresser/barber. Health club. Heated guest rooms. Heated pool. High speed wireless. Housekeeping - daily. Individual Efolio available. Indoor parking. Interior corridors. Ironing board. Jacuzzi. Jogging track. Late check-out available. Laundry/Valet service. Lobby coffee service. Lounges/bars. Lunch served in restaurant. Massage services. Non-smoking rooms (generic). On-Site parking. Onsite laundry. Outdoor pool. Parking. Parking lot. Pets allowed. Photocopy center. Playground. Pool. Private bath or shower. Public address system. Public area air conditioned. Racquetball. Restaurant. Room service. Room service - limited hours. Safe deposit box. Secured parking. Security. Shoe shine stand. Snow sports. Storage space. Street side parking. Sundry/Convenience store. Technical concierge. Tennis court. Tour/sightseeing desk. Train access. Translation services. Transportation. Transportation services - local area. Turndown service. Valet cleaning. Valet parking. Valet same day dry cleaning. Video review billing. Wakeup service. Water sports. Welcome drink. Whirlpool. Wireless internet connection in public areas.
Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.
Location details / directions
Vancouver Intl Airport (YVR) 15.00 Km S.
Starting at Vancouver Aquarium At the entrance to Stanley Park.
Starting at Robson Street Walk South on Burrard St for 2 blocks.
Starting at Vancouver Intl Airport Take Grant McConachie Way from Airport, take Granville St.Exit.Drive North to Broadway, left on Broadway (9th Ave.), right on Burrard. Cross Burrard Bridge (7 blocks),turn left into driveway.
Near to the following attractions
Capilano Supension Bridge
Gm Place Stadium
- Filling 1,000 acres in the heart of the city, Stanley Park is filled with plenty of activities and attractions for guests of all interests. The Seawall -at 5.5 miles (8.8km), the seawall is one of the most popular spots for walking, jogging & biking
- Explore Canada’s largest aquarium, with over 166 aquatic displays featuring more than 70,000 water animals. In addition to regular exhibits, the aquarium offers special programs including Beluga Encounters, Sleepovers, Kids Camps and more.
- Robson is Vancouver's most famous shopping street set in the heart of downtown Vancouver. In the three block stretch between Burrard and Jervis you will find a commercial mecca which includes premier fashions stores, fine dining, and services.
Vancouver Convention Center
- With our harbourfront location and breathtaking views, the Vancouver Convention Centre offers one of the most beautiful settings in the world. The addition of our new West Building has tripled our capacity, for a combined total of 473,532 square feet
Vancouver Intl Airport
Any prices displayed for Hyatt Regency should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.