Radisson Hotel

Canmore, Alberta

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Radisson Hotel is a hotel located in Canmore. The Radisson Hotel and Conference Center Canmore offers 224 recently renovated guest rooms and Suites and is proud to feature complimentary high speed internet access in all rooms. Visit our Award winning Vic's Steakhouse Restaurant, featuring 100 percent prime Alberta Beef. The property offers an Indoor pool, as well as an on site fitness center. For all your office needs, please visit our business center. As an added amenity the hotel provides plenty of complimentary parking. We are located in the heart of the Canadian Rockies and a short 1 hour drive from Calgary and within 20 minutes to Banff National Park. Many activities are available including biking, fishing, golf, hiking, horseback riding, white water rafting, downhill and cross-country skiing and skating. The Radisson is a five-minute walk from downtown Canmore, with numerous shops and restaurants. Within three miles of the hotel are the Centennial Museum, Canmore Nordic Centre and Alpine Helicopter Tours.

Local dining options close to Radisson Hotel include Vic's Steakhouse & Bar, Indochine Vietnamese Fusion Cuisine, A & W Restaurant, and Cornerstone Theatre & Restaurant.

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Photo of Radisson Hotel
511 Bow Valley Trail

Tel: (403) 678-3625

Reviews for Radisson Hotel, Canmore

6 / 10 based on 24 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

7 OUT OF 10 rating rating rating rating rating rating rating
Sat 20 Aug 2011

Positives: Comfort of the beds.

Negatives: Clearance

Comments: It's satisfactory overall.

7 OUT OF 10 rating rating rating rating rating rating rating
Sun 11 Jul 2010

Positives: Good location and friendly staff.

Negatives: Internet access was slow.

Comments: The hotel was good and room was nice. The staff where friendly however the internet access was slow more than likely due to usage from other guests.

6 OUT OF 10 rating rating rating rating rating rating
Tue 05 Jan 2010

Positives: Check-out time isn't until noon.

Negatives: We were kept awake all night by people banging on an outside door at the end of the hallway.

Comments: The amenities were fine. The hotel staff needs to ensure that outer side entrances are not used after midnight.

5 OUT OF 10 rating rating rating rating rating
Sun 03 Jan 2010

Positives: Location to Highway 2.

Negatives: Rooms were small and the construction was very noisy.

Comments: The rooms are somewhat small. Overall a nice hotel, however, there was construction right outside our door during both days which made for a very noisy stay. The room was also right by the elevators, resulting in a lot of traffic noise also. The rooms have no small fridge or microwave.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Sat 02 Jan 2010

Positives: The staff is just great, friendly, caring, and helpful.

Negatives: The internet connection is antiquated and needs updating in a bad way!

Comments: Staff is wonderful, the beds comfortable. Rooms are clean. The bathrooms need updating and the internet is atrocious, however, very good value, and a good place to quarterback some great and fun outings. I actually like the outside entrance for the rooms for ease in moving all the ski gear. However, I think that it feels more along a 3.5 star very upscale motel rather than a four star resort because of the lack of bellmen and inside room access.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Sun 25 Oct 2009

Positives: Close to Banff but much less expensive.

Negatives: Parking lot was very dark.

Comments: The Canmore Radisson was very nice and a great value. It is only 15 minutes from Banff, but is much less expensive than Banff hotels. Highly recommended.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Thu 22 Oct 2009

Positives: No hassles, great washroom, and fitness center.

Negatives: A lot of people noise coming from corridor each of 3 nights.

Comments: Good basic room with all normal amenities - ironing board, TV Internet hookup coffee machine and super clean new shower wash room facilities. Helpful staff. Unfortunately an outdoors walk is required to access the lovely, clean well equipped fitness center, pool, hot tub steam room. the tread mill was out of order.

7 OUT OF 10 rating rating rating rating rating rating rating
Tue 15 Sep 2009

Positives: Clean and well located.

Negatives: Staff was young, inexperienced both at front desk and in restaurant and not customer oriented.

Comments: Good clean hotel, centrally located in Canmore, but with staff that are not well trained in customer service. Restaurant is overpriced, particularly taking into account the fairly low quality of service provided by staff.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Sun 30 Aug 2009

Positives: Quality of bed.

Negatives: Pool washroom was not clean enough.

Comments: Wonderful value, great location, and friendly staff.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Sun 30 Aug 2009

Positives: Good location. Friendly staff. Big rooms with comfortable beds and nice swimming pool.

Negatives: Nothing.

Comments: This is a perfect hotel to stay with a very reasonable price.

4 OUT OF 10 rating rating rating rating
Thu 20 Aug 2009

Positives: Friendly, helpful front desk staff.

Negatives: Pool water quality was poor. Hot tub was disgusting.

Comments: I hate to dwell on the negatives but it's hard to ignore dirty carpets, odd smells, cramped rooms (especially the bathroom) and the absolute atrocious water quality of the pool and hot tub. The pool water was cloudy and they obviously compensate for that by throwing in a whole lot of chlorine. The hot tub has a thick layer of foam and scum - this is grease, oil and skin cells people. Don't let your kids make a Santa beard out of it. Front desk staff were friendly and helpful but I found the rest of the workers aloof at best. One was even smoking a cigarette right outside the door to the courtyard and we had to walk through a thick cloud of his smoke to get to the pool. It was fine for one night but if I had been booked for more I would have been looking for other accommodations. Apparently the restaurant is good but we did not eat there.

5 OUT OF 10 rating rating rating rating rating
Thu 20 Aug 2009

Positives: Room quality

Negatives: Room size, horrible sunday brunch

Comments: The front reception staff was pleasant. The rooms were nice and modern. However, we attended supposedly the "best Sunday brunch" and I believe it was the worst Sunday brunch in Canada. They didn't even have toast. There were no staple items such as French toast, pancakes, toast, bagels, breakfast pastries, eggs Benedict, etc. For a $20 brunch I expect better quality than steamed egos.

5 OUT OF 10 rating rating rating rating rating
Thu 13 Aug 2009

Positives: It was a good price and staff was friendly.

Negatives: My boyfriend and I got engaged during this trip and when the smallest thing would have made us feel special that the hotel could have done, they didn't.

Comments: This hotel was a little disappointing. We expected a nicer, more romantic place to vacation. The steakhouse on premises was disappointing. It was too expensive for tasteless food. We had a great time on our holiday and the hotel was just a place to stay overnight but it would have been nice to have had an even nicer place. Overall it was just okay.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Wed 12 Aug 2009

Positives: The room is clean, quiet and easy to find.

Negatives: The hall way and the elevator carpets are dirty and worn out.

Comments: We got a good room rate through Priceline. We stayed for two days and were pleased. The room and the bath room are clean and good sizes, but the bed is too soft for us. The hotel provides refrigerator and coffee maker with coffee. The hallway and the elevator area are stained and worn out. The location is not far from the highway we mainly visited Banff and very close to the supermarkets. The inner hotel looked rather dated. If you don't mind the look, it is a good value place to stay.

6 OUT OF 10 rating rating rating rating rating rating
Tue 07 Jul 2009

Positives: The beds are comfortable.

Negatives: The toilet didn't work when we arrived, but it was fixed promptly.

Comments: Good, quiet location not too close to the train tracks. Basic rooms with basic amenities. Good for a quick stay.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Wed 04 Mar 2009

Positives: Very quiet for sleeping.

Negatives: Noisy fan that kicked on during the night.

Comments: I would have been nicer to have the hot tub/swimming pool and exercise room under the same roof as hotel, so you didn't have to walk outside to get to it.

7 OUT OF 10 rating rating rating rating rating rating rating
Tue 13 Jan 2009

Positives: I liked the sleep number beds.

Negatives: They did a poor job of cleaning the room each day.

Comments: This is not somewhere I would return to. There are plenty of decent hotels that have as much to offer.

5 OUT OF 10 rating rating rating rating rating
Tue 02 Sep 2008
Staff / Service: 9
Location: 7
Cleanliness: 8

Positives: Friendly staff.

Negatives: Dirty room carpet, small room.

Comments: Decent location, friendly staff but would not stay again due to the room conditions.

2 OUT OF 10 rating rating
Sun 31 Aug 2008
Staff / Service: 2
Location: 7
Cleanliness: 1

Positives: The location to downtown was good.

Negatives: Filthy rooms and poor service.

Comments: We stayed for a total of 3 nights and the housekeeping staff did not clean the room, stock or clean the coffee, or make the bed. We called and asked for service and received none. We were in a group attending a wedding that stayed at a nearby hotel that was way cleaner.

3 OUT OF 10 rating rating rating
Tue 26 Aug 2008
Staff / Service: 6
Location: 7
Cleanliness: 2

Positives: Nicely decorated.

Negatives: Toilet not cleaned. Carpets in hallway badly stained. Walls were damaged.

Comments: This hotel caters to tour groups and a bus was started at 6 am and the engine ran for an hour. The hotel is not taken care of. It needs to be inspected often. The toilet in our room broke (seat). The room had been refurbished but there was damage to the public areas. There was a complimentary breakfast that we were not told about. I would use another hotel next time. This was overpriced and had careless management.

1 OUT OF 10 rating
Tue 12 Aug 2008
Staff / Service: 1
Location: 5
Cleanliness: 1

Positives: Nothing.

Negatives: Dingy and motel like.

Comments: Dingy and motel like. Lost and found refused to help,. generally bad experience.

7 OUT OF 10 rating rating rating rating rating rating rating
Mon 11 Aug 2008
Staff / Service: 6
Location: 7
Cleanliness: 6

Positives: Hot tub/swimming pool was great after a long day of hiking. The bed (sleep number) was very comfy.

Negatives: The room was dingy with stained carpeting.

Comments: Just minutes away from Banff, reasonable prices (relatively speaking), courteous staff. The whirlpool/pool was great for relaxing the sore body after long days of hiking in Banff. The sleep number bed was very comfortable and good for my back. The room, though, was a little cramped, dingy and with badly stained carpeting.

4 OUT OF 10 rating rating rating rating
Mon 28 Jul 2008
Staff / Service: 7
Location: 8
Cleanliness: 7

Positives: The dining room was fine and the beds were comfortable.

Negatives: We thought it was a more deluxe hotel so did not expect peeling paint, many burnt out light bulbs. A hot tub that only partially worked etc.

Comments: The Canmore Radisson has a main building and two back buildings. It is an outside walk type of accommodations. The hotel requires renovations and is not a deluxe hotel. We would not recommend it to anyone that was looking for a four or five star place. Possibly a 2.5 star.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Mon 28 Apr 2008
Staff / Service: 9
Location: 7
Cleanliness: 6

Positives: Good breakfast. Can adjust firmness of beds.

Negatives: First room was cold and hot water wasn't working.

Comments: One of the nicer hotels in Canmore. Far enough from the train tracks that they won't disturb you. Overall, a nice hotel with great staff.

24-hour front desk. ATM/Cash machine. Accessible facilities. Air conditioning. Baggage hold. Ballroom. Banquet facilities. Brailed elevators. Bus parking. Business center. Business services. Catering services. Coin operated laundry. Complimentary in-room coffee or tea. Complimentary newspaper delivered to room. Conference facilities. Elevators. Exercise gym. Express check-in. Express check-out. Fax service. Free high speed internet connection. Front desk. Golf. Hair dryer. Health club. Heated pool. Housekeeping - daily. Ice machine. Indoor pool. Ironing board. Jacuzzi. Laundry/Valet service. Lounges/bars. Meeting rooms. Multilingual staff. Non-smoking rooms (generic). Outdoor parking. Pets allowed. Photocopy center. Pool. Recreational vehicle parking. Restaurant. Room service. Safe deposit box. Security. Spa. Stairwells. Train access. Wakeup service. Wheel chair access.

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Calgary Intl Arpt (YYC) 120.00 Km W.

Starting at CALGARY INTL ARPT From the Calgary Airport: -Drive South on Barlow Trail to Transcanada Hwy West (16th Avenue)-Drive West on Transcanada Hwy (120km)-Take Canmore exit 89 (Town Centre). At top of overpass, turn right and continue to Bow Valley Trail. Turn left onto Bow Valley Trail. Hotel is located on the left hand side directly after the traffic lights.

Near to the following attractions

  • Bar C Ranch
    • Horseback Riding/Cowboys; Open May to October
  • Bodyworks Spa
    • Day spa/Massages/Aesthetics: $25-95 CAD
  • Canmore Nordic Centre
    • All Season sports Center built for 1988 Olympics
  • Centennial Museum
    • Local History; Tues-Sun 9am-5pm year-round
  • Dogsledding
    • Open Dec-April; $89-119 per person, daily
  • Banff Hot Springs
    • Sulphur Hot Springs
  • Helicopter Tours
    • Sightseeing Tours $110-190 per person Daily
  • Kananaskis Country
    • Scenic park-hiking/biking trails - no charge
  • Sulphur Mountain
    • Gondola ride 9am-6pm daily; $29 CAD per person
  • Whyte Museum
    • Local history 10am-5pm; Tues-Sun; $7 per person
  • City Center
    • City Center
  • Calgary Intl Arpt

Any prices displayed for Radisson Hotel should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.