Deervale Cottages & Tourist Home

Reviewer: Not provided on Thu 26 Jul 2012 rated 1 out of 10.

Very unhappy...here right now..2nd trip no tv... teenagers running the place no help..snotty/rude tried hiding from us when we banged on the door...no individual firepits...fight for wifi password...we have many units booked in august..cancelling!!! I feel bad for tourists visiting beautiful cape breton and the possibility of them having to deal with this!! and i feel bad for whomever is on the front desk tomorrow! when i went to the office i was told they closed..on the 3rd trip..also told if tv wont turn on she "cant make it turn on" and its not their problem..

I highly reccomend Cabot Shores resort to anyone looking for a nice stay on the trail they are friendly courteious and will help you in any way they can..show you the area and give you the real cape breton experience...i wouldnt reccoment Deervale to my worst enemy..not surprised i wasnt the only negative review...heeard their phone ringing when i was their..prob more complaints..ignored not surprised..farthest from customer service ive ever seen

Positives: the positive is i know this place is a dive

Negatives: everything

Reviewer: Not provided on Sat 03 Sep 2011 rated 9 out of 10.

The property is well kept and clean!It is family oriented !

Positives: Clean and quiet

Reviewer: Not provided on Thu 15 Jul 2010 rated 1 out of 10.

I do not recommend staying here. My family and I stayed here and were terrorized throughout the night by the gang of teenagers staying at the ajoining cabin. They were drunk, fighting, swearing, and generally causing my little boy to be so scared he was sick. The owners did nothing to help us. We called the RCMP and they just drove by and did not come in to help us. When it quieted down (at around 3am) we packed up our things and went out to our vehicle only to find it had been kicked in by someone at the party. I reported this to the RCMP but since we didn't see it being done, they could do nothing. We banged on the owners' door (which was just next door to our cabin) and they did not answer (even though the lights in their house were on and their dog was barking). After several attempts to contact the owners they finally returned our calls days later and refunded the cost of our stay. (Although that didn't quite cover the expense of fixing the damage to our vehicle). Also, the RCMP officer told me that this place is known for such activity, so he didn't recommend it (and of course we would never staty there again anyway).

Positives: Cheap (but you get what you pay for)

Negatives: Staff were not helpful(teenagers who party along with the younger guests that stay there).
Owners take no responsbility for your safety during your stay.
Cabins are outdated and not well kept.