The Sutton Place Hotel
The Sutton Place Hotel is a hotel located in Vancouver.
Exceptional service level that satisfies even the most discerning traveler. Awarded "5 Diamond" rating by AAA, the highest level possible for a hotel establishment. Innovative continental cuisine amidst refined elegance; Gerard Lounge voted "Best Bar in Vancouver" by top local food critics.
Places to eat within 5km of The Sutton Place Hotel include Boulevard Kitchen & Oyster Bar, Italian Kitchen, Salathai Thai Restaurant, and Joey Burrard.
Address and Location details
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The Sutton Place Hotel reviews
Rated 8 out of 10 with 18 reviews
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Reviewer: Not provided on Tue 01 Dec 2009 rated 10 out of 10.
The lobby was all decorated for Christmas, absolutely beautiful. The room was spacious, nice bathroom also. Very clean.
Positives: The lobby was amazing. Big, beautifully decorated.
Negatives: Paying for parking.
Reviewer: Not provided on Thu 17 Sep 2009 rated 10 out of 10.
We opted to go to the restaurant instead of room service as we had seen a particular fish dish on the RS menu and thought it may be available in the restaurant. It was not on the menu, but the chef said he would be glad to make it for us. He had some problems with the fish from the supplier and substituted another fish which was very very good. Kudos to the Chef and staff.
Positives: The restaurant was exceptional.
Negatives: Nothing.
Reviewer: Not provided on Sat 04 Jul 2009 rated 10 out of 10.
Excellent location and quality. Great value for the money. The staff was extremely courteous and professional.
Positives: The comfort of the bedding and overall quality of the room.
Negatives: Expensive internet access fees both in the room and business center.
Reviewer: Not provided on Sat 20 Jun 2009 rated 10 out of 10.
This is an excellent hotel in the heart of Vancouver about a mile from Stanley Park. We rented a tandem bike one morning and toured most of Vancouver. This hotel is a five star hotel!
Positives: This is a very high class hotel with 2 concierges on duty.
Negatives: Nothing to say.
Reviewer: Not provided on Mon 15 Jun 2009 rated 8 out of 10.
Sutton place Vancouver is an elegant and refined hotel in a great location. Staff<BR/>is most professional, yet friendly. Rooms are spacious and well equipped. Bathrooms are great. Views are excellent. I would definitely return in a heartbeat.
Positives: Location, ambiance, professional, friendly service.
Negatives: Slow check out. Required more staff on reception.
Reviewer: Not provided on Fri 29 May 2009 rated 10 out of 10.
We have stayed at the Sutton Place before through Priceline and it was a wonderful place. When we checked in the desk clerk had us in a two bed room. When I asked if a king or queen bedded room was available she found a king for us. The staff was very nice and I highly recommend this hotel.
Positives: Elegant hotel in a great downtown Vancouver location.
Negatives: Everything was great.
Reviewer: Not provided on Fri 01 May 2009 rated 10 out of 10.
The Sutton hotel is a gem in the City of Vancouver. Centrally located it is within easy walking distance to shopping (just down the street from Robson, waterfront, library, restaurants, Stanley Park. The room we stayed had a very comfortable King size bed with luxurious bedding. Bathrobes were supplied and your choice of newspaper at checkin was offered. All the staff were friendly and welcoming and always had a smile. All in all a very relaxing and rewarding stay in Vancouver.
Positives: Friendly staff, helpful and welcoming. Central location. Room was excellent.
Negatives: Enjoyed my stay and had no complaints.
Reviewer: Not provided on Mon 02 Mar 2009 rated 9 out of 10.
Cute, close to shops, food and entertainment. Really cute and friendly guys working in the lobby.
Positives: Phenomenally comfortable feather bed mattress!
Negatives: Gym was a bit cramped and claustrophobic feeling.
Reviewer: Not provided on Fri 26 Dec 2008 rated 3 out of 10.
Furnishings all old, worn, chipped. Drawers didn't work. Shower old and poor condition. No coffee machine in room. On the good side, it is very close to coffee shops, restaurants, grocery store, movie theatres.
Positives: Free newspapers.
Negatives: No coffee machine in room.
Reviewer: Not provided on Thu 04 Dec 2008 rated 8 out of 10.
Elegant, beautiful, great service, great food - top in Vancouver.
Positives: Service.
Negatives: The power outage, but that is an act of God.
Reviewer: Not provided on Wed 12 Nov 2008 rated 10 out of 10.
We had a great stay, the staff was efficient and very friendly. The beds were really comfy and the IGA Market place was right next door, so you could stalk up without having to go into the mini bar. Denny's was across the street and it was very central.
Positives: Clean, comfy and
Negatives: Gift shop was closed.
Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.
Perfect location in a wonderful city. Friendly and very professional staff. Nice looking restaurant with amazing brunch, too expensive for us though.
Positives: Location and comfort.
Negatives: Restaurant price.
Reviewer: Not provided on Sun 31 Aug 2008 rated 10 out of 10.
Friendly and not stuffy, beautiful through out, friendly room service and fast elevators.
Positives: Nice rooms.
Negatives: Small water leak in shower tile.
Reviewer: Not provided on Fri 08 Aug 2008 rated 9 out of 10.
Overall this was an excellent hotel. On the same trip I staid at the Fairmont just down the street and Sutton Place was better.
Positives: It had a nice gym.
Negatives: Outside bell staff could have been more helpful.
Reviewer: Not provided on Mon 09 Jun 2008 rated 10 out of 10.
I loved this hotel. The staff is so friendly, the rooms spacious and clean. The location for downtown and Cruise ship terminal can't be beat.
Positives: I liked everything.
Negatives: There was nothing I did not like.
Reviewer: Not provided on Thu 01 May 2008 rated 4 out of 10.
Great location and well maintained hotel. Caution staying here as there is no air control ability in the rooms. Very warm at night and not able to leave window open as it the hotel is located in a very busy part of the city. I would not stay here ever again.
Positives: Hotel lobby and staff were very pleasant.
Negatives: Our room had no air control so it made it very uncomfortable to sleep in. Window opens at night incredible noise outside.
Reviewer: Not provided on Sat 19 Apr 2008 rated 10 out of 10.
Very upscale hotel in the heart of the shopping and theatre district. Friendly and helpful staff.
Positives: Very friendly staff.
Negatives: The beds were small in the two bed rooms.
Reviewer: Not provided on Wed 09 Apr 2008 rated 9 out of 10.
Beautiful hotel. Very comfortable rooms, beds, towels. Shower water pressure isn't great. Friendly staff, quick to try to amend problems.
Positives: Pleasant atmosphere, beautiful flowers in lobby, nice room appointments, soothing luxury.
Negatives: Expensive local calls, internet, pool in odd location - have to go through lobby, cross building in robe. Staff perhaps a little over eager.
Amenities
24-hour front desk. Accessible facilities. Baby sitting. Complimentary newspaper delivered to room. Complimentary newspaper in lobby. Concierge floor. Laundry/Valet service. Lounges/bars. Parking. Restaurant. Room service. Safe deposit box.
Map
Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.
Location details / directions
Starting at Vancouver International Airport *YVR* Drive East on Grant McConachie Way for approximately 2 miles -Cross the Arthur Laing Bridge and stay in the right hand lane. -Take the Granville St. exit and travel North on Granville St. to 12th Ave. -Turn Left on 12th Ave. and travel 3 blocks to Burrard St. -Turn right on Burrard and follow across the Burrard St. Bridge. -The Sutton Place Hotel is located 7 blocks North, on the left side, at 845 Burrard St.
Starting at From USA/Canada Border -Driving North on I5, you will cross the border at Peace Arch crossing. I5 becomes Highway 99 once in Canada. -Follow Hwy 99 approximately 20 miles. You will travel through a tunnel and then across the Oak St. bridge. You are now on Oak St. -Follow Oak St. North to West 12th Ave. -Turn Right on West 12th Ave. Follow to Cambie St. -Turn left on Cambie St. and cross the Cambie St. bridge. You are now on Smythe St. -Follow for nine blocks to Burrard St. -The Sutton Place Hotel is located on the left side, at 845 Burrard St.
Starting at From Tsawwassen Ferry Terminal -Driving East on Highway 17 from the terminal, you will come to Highway 99. Turn onto Highway 99 North. -Follow Hwy 99 approximately 8 miles. You will travel through a tunnel and then across the Oak St. bridge. You are now on Oak St. -Follow Oak St. North to West 12th Ave. -Turn Right on West 12th Ave. Follow to Cambie St. -Turn left on Cambie St. and cross the Cambie St. bridge. You are now on Smythe St. -Follow for nine blocks to Burrard St. -The Sutton Place Hotel is located on the left side, at 845 Burrard St.
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