Plaza 500 Hotel

Reviewer: Not provided on Mon 15 Nov 2010 rated 8 out of 10.

Good hotel; friendly front desk staff. Located 1.5 blocks from the sky train and 2 blocks from the hospital and cancer centre. Bathroom was small but the overall room size was decent.

Positives: Good location, close to the skytrain and hospital. Friendly staff.

Negatives: Some noticeable wear and tear in the rooms. Small bathroom.

Reviewer: Not provided on Thu 28 Oct 2010 rated 8 out of 10.

I stayed at the Plaza 500 for a surgery at the Cambie surgery center just around the corner from the hotel. <BR>I was pleased with the room service when I asked for extra pillows. Since I was unable to lie flat on a bed due to my back injury. The staff had 5 pillows sent to my room which were actually very nice pillows for my needs. The room was clean and fresh. But you can see, a face lift is needed on this hotel. It was showing its age and the desk staff was not the polished or helpful during my stay. The location is perfect. Good eating close by and multiple services across the street.

Positives: Location and room quality.

Negatives: Staff and aging hotel room appearance.

Reviewer: Not provided on Sun 03 Oct 2010 rated 2 out of 10.

Avoid at all cost.

Positives: Staff not overtly hostile.

Negatives: Total dive, dimly lit room, and smelly hallway.

Reviewer: Not provided on Mon 20 Sep 2010 rated 1 out of 10.

We booked this because it said is located in walking distance to everything. The room smelled and was old. We kept windows open as much as possible. They charge expensive fees for parking each night. The carpet in our room was tattered and coming up. My husband couldn't get a drink when he was thirsty because they do not fill the ice machines and have no soda machines in the building. The front desk help was zero.

Positives: Na.

Negatives: It Smelled and it was old.

Reviewer: Not provided on Sun 08 Aug 2010 rated 1 out of 10.

Old, dirty, rooms smell like they have been doused in room freshener. I had to open the door, so I didn't choke to death. The elevators are very creaky. Find another hotel.

Positives: Checking out.

Negatives: Everything.

Reviewer: Not provided on Tue 03 Aug 2010 rated 3 out of 10.

Room needs major repairs from water damage, would not stay here again since there is probably mold due to the water damage. The plus side is its close to west Broadway and the sky train.

Positives: Great location, less then 2 blocks from the Canada Line, near whole foods, and only a short walk across the bridge to GM place.

Negatives: Major water damage in the hotel room, a potential for mold in the room.

Reviewer: Not provided on Tue 20 Jul 2010 rated 7 out of 10.

This is an affordable, comfortable and convenient place to stay. The hallways need some refurbishing, but my room was quite fine, very clean, with beautiful views of downtown and City Hall. I felt very safe, both in the hotel and neighborhood. There are lots of stores and restaurants nearby, as well as pleasant residential neighborhoods. Also close to Skytrain and several bus lines.

Positives: Nice, large, comfortable room and nice neighborhood.

Negatives: It's past its heyday, with signs of wear in the hallways.

Reviewer: Not provided on Sun 13 Jun 2010 rated 5 out of 10.

I'm used to staying at hotels that provide free wireless Internet, so I was surprised that this hotel wanted $15 per day for that service. Another annoying point is that 3 days after I checked out there is still a $95 pending charge on my credit card, a security deposit, although my only actual hotel expense was $1.25 for a local call. The staff was cordial and the room was clean, but this hotel is clearly in need of a face-lift and seems to be neglected. Ice is only available by requesting it be delivered to your room, and the pop machine near my room was broken. The carpet in the hall near my room was quite disheveled in dire need of replacement.

Positives: I liked the central location was very convenient, and the room was clean.

Negatives: I didn't like that they were charging daily rates of $20 for parking, $15 for Internet, &amp; $8 for the gym.

Reviewer: Not provided on Sun 04 Oct 2009 rated 3 out of 10.

The hotel is in need of updating. It felt outdated and shabby due to things like nicked paint and a chipped bath tub. The carpeting in the hallway looked like it had had water damage. The room I stayed in was inconveniently arranged and it was the first room I can remember staying in that did not have a clock. The hotel is in quiet residential neighborhood that is not convenient to downtown attractions but offers nice options for taking a safe walk.

Positives: The rooms with two beds had queens instead of doubles.

Negatives: This hotel is shabby. It has nicked up paint, outdated decor in the rooms and the hallway carpet looks water damaged. The rooms don't have clocks.

Reviewer: Not provided on Thu 20 Aug 2009 rated 7 out of 10.

Solid value in a plain wrapper. Great location, easy transit links.

Positives: Handy location, windows that opened.

Negatives: Hall carpet needs replacing.

Reviewer: Not provided on Sat 25 Jul 2009 rated 7 out of 10.

Location OK .Relatively near everything by bus or metro. Rooms adequate but not big. Price gotten OK hotel not worth more.

Positives: Near shopping mall - very convenient - quiet.

Negatives: Not enough towels or toiletries provided/no ice except from front desk /no mini-fridge.

Reviewer: Not provided on Tue 24 Feb 2009 rated 6 out of 10.

The bed<BR/>I was in had a metal rod sticking out of it and all they did was apologize. The building needs renovating and the rooms smell of deodorizers and the hallways have a smoking smell.

Positives: Te view and convenience to were we were going.

Negatives: Prking fees are ridiculous, it needs renovating and the hallways smell like smokers.

Reviewer: Not provided on Wed 12 Nov 2008 rated 7 out of 10.

It was a nice stay. It suited our needs. And the price was good for the quality. Clean. Friendly staff.

Positives: It is clean and comfortable. Staff is friendly and helpful.

Negatives: Ice machines and vending macines do not work. Bath towels could be larger and nicer quality.

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

Excellent service, very knowledgeable staff, clean.

Positives: Close location to appointment.

Negatives: Restaurant food too upscale.

Reviewer: Not provided on Mon 08 Sep 2008 rated 8 out of 10.

It was nice, clean and convenient. Unfortunately, on-site parking was expensive, and the receptionist told us that there was no on-street parking, but we easily found a nearby, safe, free place to park on the street.

Positives: Convenient; Safeway right across the street.

Negatives: On-site parking cost $20.

Reviewer: Not provided on Wed 03 Sep 2008 rated 3 out of 10.

Do not stay here.

Positives: I didn't like anything.

Negatives: Bad location, rooms need maintenance, AC or heater was so loud, parking & internet are expensive.

Reviewer: Not provided on Mon 01 Sep 2008 rated 1 out of 10.

The main lobby was nice and upscale. The hotel was split up into two areas. A newer tower and an old tower. We were sent to the old tower and told there was no room in the newer part. Our room was very old and ugly. We had to work our way through a maze of hallways to get there. The air-conditioning did not work and our room was 85 degrees the whole time. There was also a $20 fee for parking. Was very dissatisfied!

Positives: The lobby was nice.

Negatives: To park, one had to pay $20 or try to find parking in the street. There was none.

Reviewer: Not provided on Sat 30 Aug 2008 rated 1 out of 10.

Hotel is not in very good shape, old and worn carpets in hallways and rooms. Hotel is hard to get to as it is in middle of a construction area. Roads are all torn up around hotel.

Positives: Nothing.

Negatives: Everything.

Reviewer: Not provided on Fri 29 Aug 2008 rated 8 out of 10.

Our room was in older part of hotel, so not so well appointed. But for the price it was good enough. We just slept there, visited family in the neighborhood so were only there at night. Did not eat there. Beds were very comfortable, good TV. Clean bathroom. Didn't hear neighbors.

Positives: Price of the room.

Negatives: Did not seem to have much control over A/C.

Reviewer: Not provided on Thu 28 Aug 2008 rated 3 out of 10.

Room was fairly gritty - the carpet was wet and it did not look all that clean. We were obviously in the cheap side of the hotel with a view of rooftops. The bathroom was ok. All the staff including cleaning staff on the floors was very friendly.

Positives: Cheapish.

Negatives: Too far out of town and described as centre of town.

Reviewer: Not provided on Fri 22 Aug 2008 rated 8 out of 10.

Clean, nice room, clean bathroom. No continental breakfast setup for the early traveler.

Positives: Shuttle from airport.

Negatives: No shuttle service to the small airport in the morning. I had to take a cab.

Reviewer: Not provided on Thu 21 Aug 2008 rated 2 out of 10.

Poor quality for the $$. Older hotel that has not been kept up. Dirty carpets, stained walls, noisy room - would not return to this establishment. Costly to take cab into down town area - bus stop across the street but was inaccessible to road construction.

Positives: Air conditioned - the inside hallways were very hot, but the airconditioning worked well in the room.

Negatives: Not down town - taxi to Vancouver about $10 each way. The room needed deep cleaning carpets dirty, dust in corners dirty in general.

Reviewer: Not provided on Wed 20 Aug 2008 rated 3 out of 10.

If you do not mind being miles from downtown, then this hotel is in a good area. Near City hall. Room was dirty, stained bedding, loud air conditioning, street noise loud. Hotel lobby nice, restaurant excellent, but rest of hotel very dated.

Positives: Restaurant was fantastic.

Negatives: Hotel bedding, room were among the dirtiest I have encountered in years.

Reviewer: Not provided on Tue 19 Aug 2008 rated 7 out of 10.

Location would be better if the mall across the street were open, but nothing else is in walking distance and I wouldn't recommend it for vacationers - too far from the city! View of the rooftop from our large room windows was not so great. Elevator was small and hallways were awkward.

Positives: Public spaces were nice.

Negatives: NA.

Reviewer: Not provided on Mon 18 Aug 2008 rated 6 out of 10.

The hotel lobby was nice enough, but the rooms needed to be redecorated and updated. There were little tears in our sheets and shower curtains and the bathroom was tiny. On the positive side, the location was great, and the room was really large.

Positives: Large rooms.

Negatives: Small dated bathrooms, Needs to be redecorated.

Reviewer: Not provided on Sun 17 Aug 2008 rated 2 out of 10.

The room furniture was old style and old looking. The bathroom and room walls had mold. The hallway was not air-conditioned, the carpet was smelly.

Positives: The young French speaking bell-man was very helpful and courteous.

Negatives: Very overpriced. Not near anywhere you want to go.

Reviewer: Not provided on Wed 13 Aug 2008 rated 5 out of 10.

This is an older hotel, and a little out of the way of where we were looking.

Positives: The rooms were very spacious.

Negatives: They used the cheapest toilet paper.