Holiday Inn Vancouver-Centre (Broadway)

Reviewer: Not provided on Mon 06 Jun 2011 rated 8 out of 10.

This hotel is in a great area. Whole foods around the corner. Walking distance to sky train which is wonderful. The staff is very friendly, always willing to help. The hotel has seen better days. Room was<BR/>ok, but nothing special. Clean and comfortable. Free wireless and free time on their computer.

Positives: Friendly staff. Good location.

Negatives: Felt old and dated. Slow, single elevator. Expensive.

Reviewer: Not provided on Sat 31 Jul 2010 rated 9 out of 10.

It was very convenient for us and noiseless!

Positives: User friendly.

Negatives: NA

Reviewer: Not provided on Sat 21 Nov 2009 rated 7 out of 10.

The hotel was fine, although I have received better discounts in different cities through Priceline.

Positives: I was going in for a procedure at a nearby hospital, so this hotel's location was perfect.

Negatives: The bathroom needed upgrading.

Reviewer: Not provided on Fri 28 Aug 2009 rated 8 out of 10.

The hotel staff was friendly, but the shuttle service is not free and needs to be booked in advanced of checking in. It is close to several very good resturants, but a little far from some of the other city attractions.

Positives: Friendly staff and located within easy walking distance to good resturants

Negatives: I thought for the overall rating the rooms were a little tired and small.

Reviewer: Not provided on Sat 15 Aug 2009 rated 8 out of 10.

Overall the location was great except for one main drawback (look for my remarks at the end). The hotel is within walking distance of port if you are taking a cruise. Room was very nice and clean, with a great view. Great place to stay, however we did not get the type of room we requested and staff was indiferent to my concern. A take it or leave it attitude.

Positives: Location, room and amenities.

Negatives: Staff was not flexible and indiferent. Not very accomodating.

Reviewer: Not provided on Fri 19 Jun 2009 rated 10 out of 10.

Was very impressed when entering for the very first time. Everything looked clean and well cared for. The room was just spacious. Plenty of room to move around and gorgeous view of the city especially at night time. Only one set back. The shower. There was something stuck on the tile on the shower area. Was not sure what it was, but I used a pen to see if it was marked up or whatever. Turned out to be hair. Long black hair about 12 inches long and about 3 inches wide. Just stuck there. Not sure how the maid missed this. But I was appealed by it. Did not use the shower and had to sponge bathe. We only stayed one night as we just finished our tour to Alaska. The hotel staff was excellent. Very knowledgeable and eager to tell us what we wanted to know. Not sure I would stay there again because of the shower incident. Of all the questions, no one asked about the bathroom. Other friend in another room, stated she could not get the shower to work. Had to take a bath. So we both experienced a bathroom situation.

Positives: Loved the location. Easy walk to nearby stores. No need for car rental.

Negatives: Shower was not completely clean. Long black hair stuck on tile was dry. made me vomit.

Reviewer: Not provided on Fri 19 Jun 2009 rated 7 out of 10.

The staff were accomodating and helpful - it was not their fault that the hotel is not located in a good shopping or sightseeing area.

Positives: Staff was helpful - they tried to compensate for not being close to the tourist area and downtown - by providing a one way shuttle.

Negatives: Not in the general downtown area.

Reviewer: Not provided on Sun 04 Jan 2009 rated 2 out of 10.

This hotel charged extra for everything. It was not busy and they would not provide a room with a fridge or balcony without extra charges. By the time we left, we could've stayed at a much nicer hotel for the same price. Parkade/elevator was very dirty.

Positives: The restaurant.

Negatives: Extra charges for everything. Terrible service.

Reviewer: Not provided on Tue 16 Sep 2008 rated 5 out of 10.

The pool and view were very nice. With some updating of the rooms, decor and so forth, this could be a nice place to stay. The location isn't bad, just five minutes or so from the heart of Vancouver, Stanley Park and other tourist areas. Elevators are a bit slow when there are lots of guests, but overall, I'd recommend the hotel for those on a budget.
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Positives: My daughter loved the pool and view.

Negatives: Needs updating and remodeling.

Reviewer: Not provided on Tue 02 Sep 2008 rated 1 out of 10.

The room I stayed in needs a renovation. Past dated wall paper and dirty smoke detector. Clearly room used to be smoking when requested non-smoking. The ceiling was dirty and window is single pane allowing street sounds disturb sleep.

Positives: The dining staff clearly happy and friendly.

Negatives: Room by pop machine and elevator and smelled like smoke.

Reviewer: Not provided on Tue 02 Sep 2008 rated 8 out of 10.

I & my family enjoyed during our stay. Convenient location, easy to take bus especially my daughter going to UBC (University of British Columbia) and I notice lots of her friends happened to stay in same hotel at the same period also. Only if can improve a little decor to brighten the whole image will be perfect. I will come again definitely if I come to Vancouver.

Positives: Convenient location, friendly staff & cleaners are good, open view and quiet even though on the main road.

Negatives: Overall lighting need to brighten up, especially lobby of every floor.

Reviewer: Not provided on Fri 29 Aug 2008 rated 8 out of 10.

Our room was on the 7th floor and had very nice views. The room was larger than average and nicely decorated. There were good restaurants and coffee shops nearby. This hotel is not near any of the tourist attractions of Vancouver. The Granville Island shopping area is nearest, about a mile away.

Positives: Really nice views.

Negatives: Not very near shopping & attractions.

Reviewer: Not provided on Mon 25 Aug 2008 rated 8 out of 10.

Great location for Vancouver, not downtown but in a safe area close to lots of small restaurants, coffee shops and drug stores. This hotel also had free wireless. The three other hotels that I stayed at in Vancouver and surrounding areas said wireless but for an additional high price per 24 hours. It's located near lots of major bus stops so getting around without a car is very easy. The hotel staff could have been a little friendlier, but other than that good hotel, great view, great location.

Positives: They had laundry room with decent prices, close to convenient shopping & food.

Negatives: Staff could have been a little friendlier.

Reviewer: Not provided on Tue 19 Aug 2008 rated 2 out of 10.

This is a disaster hotel. It is worn out, cheesy and not in downtown.

Positives: Nothing.

Negatives: Worn out 60's/70's hotel.

Reviewer: Not provided on Mon 18 Aug 2008 rated 7 out of 10.

Older Holiday Inn property and not in downtown. Breakfast buffet available ($12), several good alternatives within a block. Very nice staff. Panoramic view and excellent sunset from pool level balcony (pool is inside) as well as from room. On same side of bridge as Granville Island (15-20 minute walk) but a good $15-20 cab ride to Stanley Park and other sites.

Positives: Staff was nice; decent eateries and Charleston Park nearby.

Negatives: Difficult location without car.

Reviewer: Not provided on Tue 12 Aug 2008 rated 5 out of 10.

The hotel was clean and in a accessible location. Staff in lounge were very friendly. Reception staff was adequate but could have been more helpful.

Positives: Location and lounge staff was very friendly.

Negatives: Staff was difficult about payment methods.

Reviewer: Not provided on Fri 01 Aug 2008 rated 8 out of 10.

Loved the location of the hotel, it is not in downtown but has a great view, many restaurants in the area, beer store across the street. Safe parking, clean rooms and pool.

Positives: Clean, nice pool, great view, good parking.

Negatives: Blurry TV.

Reviewer: Not provided on Wed 09 Jul 2008 rated 4 out of 10.

Pathetic customer service. No AC/noisy fan meant sleepless night and no offer to move rooms or repair in time.

Positives: Convenient location.

Negatives: Air conditioner was noisy and fan didn't work. Had to call room service and they didn't have anyone to help us.

Reviewer: Not provided on Wed 02 Jul 2008 rated 9 out of 10.

The hotel staff was courteous and helpful. They treated us as if we were very special. The rooms were inviting and clean. The housekeeping staff was so quick to clean our room, it was done by the time we came back from breakfast. The pool was not very warm, but it felt good on a hot day. All in all, a very nice experience.

Positives: The location was good for us.

Negatives: Found mold on my breakfast pastries.

Reviewer: Not provided on Thu 08 May 2008 rated 7 out of 10.

I will not stay at this hotel. The star rating for this hotel is not adequate to the actual quality of the hotel. No valet service, bell desk service.

Positives: Room service was prompt.

Negatives: Old rooms that needed renovation.

Reviewer: Not provided on Wed 02 Apr 2008 rated 6 out of 10.

This is a hotel in a great location, lots of shops within walking distance. Staff was very friendly. Hotel charges $9 a night for parking. This hotel could use some upgrading, especially the bedding.

Positives: Location was great; also this is a non smoking hotel which was great.

Negatives: Thin walls, very noisy. Needs updating badly.