Vancouver Airport Marriott Hotel

Reviewer: Not provided on Fri 30 Sep 2011 rated 10 out of 10.

Overall experience is very good other than parking.

Positives: My room is at the corner lot on 9th floor and has a very nice view of the street.

Negatives: Things I do not like is the difficulty of parking or the fee they charge ($12) if park overnight. They should provide free parking or discounts.

Reviewer: Not provided on Sun 29 Aug 2010 rated 8 out of 10.

The apprearance is good , clean, comfortable surroundings. Old computer in business office. and rooms are queen beds only unless you pay for upgrade. (one queen bed). Staff was friendly, and the location is good for the airport.

Positives: Very nice room , but parking was expensive and had to pay for upgrade to larger bed. Even though there was availability.

Negatives: Cost of parking additional and just queen beds.

Reviewer: Not provided on Mon 09 Aug 2010 rated 9 out of 10.

Staff is friendly and helpful in many ways. Location is wonderful for traveling and shopping.

Positives: Staff is helpful and the room is bright.

Negatives: Swimming poor is too small and not deep enough for adult swimming.

Reviewer: Not provided on Sun 11 Jul 2010 rated 9 out of 10.

Clean hotel, friendly staff but I should have chosen a hotel closer to downtown.

Positives: Very friendly helpful staff.

Negatives: Distance from where I had to be the next day.

Reviewer: Not provided on Mon 07 Jun 2010 rated 10 out of 10.

It was a good place to land after a long trip. Room service was very good. The suite was very comfortable.

Positives: The beds were gloriously comfortable!

Negatives: There is a charge for wireless internet in the room.

Reviewer: Not provided on Mon 07 Jun 2010 rated 9 out of 10.

Great staff and service, very nice restaurant and spotless hotel with easy access to Vancouver Airport (hotel shuttle) and to downtown Vancouver via Canada line skytrain.

Positives: Great staff - very nice room (upgraded for $10 to a suite).

Negatives: Location in nondescript suburb.

Reviewer: Not provided on Tue 11 May 2010 rated 4 out of 10.

I am a regular customer and was surprised to find this hotel charges $20 more per night if you want a room with 2 beds instead of a King. I have never had this problem with any other hotel. They did not clean the room. They did offer to send in someone to clean the room while I waited in the lobby for 20 minutes, not very customer friendly

Positives: Central to sky train.

Negatives: Policy of charging extra for room with 2 beds.

Reviewer: Not provided on Sat 31 Oct 2009 rated 7 out of 10.

The hotel met my needs there is no phone number to summon the shuttle service in the airport.

Positives: Close to airport shuttle bus service central location good rooms.

Negatives: Too short a stay.

Reviewer: Not provided on Fri 25 Sep 2009 rated 9 out of 10.

The hotel is very nice, convenient to the airport, convenient to the light rail to go to Vancouver downtown right next to a huge mall with everything you might need. Small but adequate business center. Clean and well maintained.

Positives: Great bed, lovely room, beautiful view.

Negatives: There was no room service menu and they didn't seem to care.

Reviewer: Not provided on Thu 20 Aug 2009 rated 9 out of 10.

They were gracious to allow us to check in early (11 am) since they had rooms available.

Positives: I liked the suite, it was roomy, the bed was great.

Negatives: I didn't like having to put a key card in the elevator, but that not really a big deal.

Reviewer: Not provided on Fri 14 Aug 2009 rated 7 out of 10.

Very pretty and clean. It was nice and the staff were great! The only thing we didn't like is that if we wanted to use the internet, we couldn't in our room unless we wanted to pay, yet you could go down to the lobby and use it for free, didn't make much sense.

Positives: Very pretty and clean!

Negatives: Nickeled and dimmed, had to pay for parking and internet.

Reviewer: Not provided on Fri 03 Jul 2009 rated 9 out of 10.

The staff was most helpful in helping me find directions to travel to downtown Vancouver. The hotel was next to the mall which was great. When the monorail is finished, it will be even better.

Positives: The staff was

Negatives: None.

Reviewer: Not provided on Mon 30 Mar 2009 rated 10 out of 10.

This was a great place to stay. Centrally located within walking distance of shopping and restaurants.<BR/>I will definitely stay here in the future.

Positives: Great view.

Negatives: No hair dryer in bathroom.

Reviewer: Not provided on Sat 04 Oct 2008 rated 9 out of 10.

Hotel is very quiet, close to a shopping mall that has everything, close to the airport, good access to public transportation and easy to travel to and from by vehicle.

Positives: Airport shuttle was convenient.

Negatives: Room was a handicap room.

Reviewer: Not provided on Sun 28 Sep 2008 rated 8 out of 10.

Well located hotel for Vancouver Airport travelers. Helpful staff, and comfortable rooms.

Positives: Attractive rooms and public areas.

Negatives: Limited television offerings.

Reviewer: Not provided on Sat 27 Sep 2008 rated 8 out of 10.

Love the fact it is close to richmond core and Airport, rooms have great windows and furnish very nicely, bed is also very comfortable. However, having guest pay for parking ($12) and also pay for internet is a bit too much. Feels like you have to pay for everything else other than a good night sleep. I expected a Marriot hotel to be more generous.

Positives: Beautiful room, close to Airport.

Negatives: Too many extra fees; internet, parking those should be free.

Reviewer: Not provided on Tue 09 Sep 2008 rated 10 out of 10.

The staff was so helpful and friendly.

Positives: The front desk people were so friendly.

Negatives: No free shuttle to the airport.

Reviewer: Not provided on Tue 09 Sep 2008 rated 9 out of 10.

Quality accommodations.

Positives: Lovely room, although not super large, quality mattress and sheets, super view from our 17th floor terrace, very clean and quiet.

Negatives: $11 charge per night to park!

Reviewer: Not provided on Tue 02 Sep 2008 rated 10 out of 10.

Perfect location, near the airport. The room was handsomely decorated, spacious, and had a great view. Extremely satisfied with all aspects of the hotel.

Positives: Extremely spacious rooms. Luxuriously appointed.

Negatives: Everything was perfect.

Reviewer: Not provided on Sat 30 Aug 2008 rated 10 out of 10.

Excellent customer service, friendly front desk, nice suite on 17th floor.

Positives: Friendly, customer-oriented staff.

Negatives: A better swimming pool is needed.

Reviewer: Not provided on Thu 28 Aug 2008 rated 10 out of 10.

We had a great experience. The people at the front desk was extremely helpful. The hotel has step-by-step directions for getting around Vancouver and surrounding areas. The only thing we didn't like was having to pay $11/night for parking our rental car.

Positives: The front desk staff was extremely helpful.

Negatives: We had to pay for parking.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

I like the hotel. The location is good. It is convenient to go either Richmond or Vancouver. The staff is very helpful and friendly. The housekeeping is good, too. The only thing is they don't have a refrigerator in the room.

Positives: Very convenient in location and clean, friendly staff.

Negatives: No refrigerator for storing milk.

Reviewer: Not provided on Fri 08 Aug 2008 rated 9 out of 10.

We were in a room with a single queen bed. High class linens. Good views over Richmond. Very convenient to the airport (five minutes or so). Typical Marriott service at a high level.

Positives: Good location close to Vancouver AP. Nice room with first class linens.

Negatives: On a main street so a little noisy.

Reviewer: Not provided on Sat 02 Aug 2008 rated 10 out of 10.

I was very pleased with everything. We arrived early in morning and there was a room waiting for us which was a plus, we got great service from the whole staff in all depts. The food in the restaurant was wonderful and not overly priced either. We will be back !

Positives: Staff was friendly and eager to help with anything you needed. The rooms were great and the food at restaurant was wonderful.

Negatives: Nothing.

Reviewer: Not provided on Thu 31 Jul 2008 rated 10 out of 10.

This hotel met all our needs for our trip, the employee's bent over backwards to make our stay as pleasant as possible. I would have rated this hotel much higher than a 3. We have stayed at others that were a 4 and this hotel surpasses them. I would stay at this hotel again.

Positives: Comfortable beds, very clean hotel and wonderful staff.

Negatives: Had no problems what so ever.