Tonquin Escape Approved Accommodation

Reviewer: Not provided on Wed 21 Jun 2023 rated 5 out of 10.

I suspect the hosts have been renting rooms for many years, consequently do not see the rooms as their guests do. We saw no coat hangers, missing lightbulbs in all rooms ( too dull to read a book) cracked vanity sink, chipped mirror, rusty shower curtain rail, futons that were too uncomfortable to use as seating plus overgrown weeds all around the property including our entrance. Not very welcoming. We never did see the hosts, even when we were leaving in the morning, though they were certainly in the house; their footprints were well heard.

Positives: The suite was clean and our needs were met.

Negatives: Many. Expecting me to do the dishes for example. I would expect you to put them in the dishwasher between guests.

Reviewer: Not provided on Mon 12 Sep 2022 rated 6 out of 10.

Spacious basement apartment with separate bedroom and living room for 3 nights.

Positives: The location of the house is around 5 minutes walk to the town. The bed is big. Free parking is available at the back of the house. Basic utensils are available with microware and hot water kettle. Clean apartment except for the hot water kettle.

Negatives: As we traveled to Jasper in the midst of the a wildfire that broke out at the nearby Chetamon Mountain and there was quite a bad haze within the Jasper town when we arrive on our first day. In view of the haze situation, we proposed to the host if we are able to rent for 2 nights (and keep the last night open) instead of the 3 nights which we had booked previously. Initially, the host was reluctant to reduce the booking from 3 days to 2 days while keeping the last night flexible citing that the cancellation policy is 2 weeks. We were disheartened by the host initial reply as we were hoping that she would empathise with the prevailing situation. After much negotiation, the host agreed to first accept the payment for 2 nights while she try to find a replacement for our last night. One day later we were informed by the host that she is unable to find a replacement and requested us to make the payment for the last night. As the situation improves the following day and we do not wish to engage in further negotiation regarding the last night, we stayed the last night.

The hot water kettle was plastered with white residue on the inside. According to the host, this was due to the minerals in their tap water and its normal. The host told us that she will try to look for another kettle and replace it the next day. However, nothing happen. In any event, the host could have wash away the residue before the next guest as we ended up washing and cleaning the kettle's residue.

Lastly, as it is a basement unit, we could hear the footsteps from the main floor.