Hyatt Regency

Reviewer: Not provided on Tue 06 Dec 2011 rated 9 out of 10.

Pros - large bathrooms/rooms, flat screen TV, nice beds. Cons -small pool takes two different elevators to get to u/g parking. Internet - go through setup only to be asked surprisingly for $ at the end. $6.25 cans of Canadians.

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Positives: lrg rooms, proximity to downtown.

Negatives: Self park 3flrs for $25.

Reviewer: Not provided on Tue 22 Nov 2011 rated 8 out of 10.

It's under construction in the lobby area, so a bit noisy, very close to a great area of Calgary for wine and dining and shopping.

Positives: Nice room.

Negatives: Pricey.

Reviewer: Not provided on Tue 16 Aug 2011 rated 10 out of 10.

Great hotel really fancy loved the location and staff, would stay here again, but please keep in mind there is a 25 $ extra charge for parking.

Positives: Great location pretty fancy hotel friendly staff.

Negatives: Please keep in mind the 25 bucks extra for parking.

Reviewer: Not provided on Mon 24 Jan 2011 rated 10 out of 10.

This is well worth the stay - great for anyone with meetings in the downtown core of Calgary, rooms are beautiful, service is excellent.

Positives: Great location, great room, excellent check in (automated) and check out.

Negatives: $25 a day for parking.

Reviewer: Not provided on Wed 19 Jan 2011 rated 10 out of 10.

The hotel was perfectly located, clean, staff were extremely friendly, and the room was quite comfortable.

Positives: The location was perfect, the room was clean, and the staff were very friendly.

Negatives: The hotel was a little overpriced through incedentals, ei. wireless internet, local phone calls

Reviewer: Not provided on Thu 23 Sep 2010 rated 7 out of 10.

Public areas of this hotel were lovely. The furniture in our room, however, was worn and damaged.

Positives: Fantastic lobby and lounge.

Negatives: The room had lots of wear and tear in the furniture.

Reviewer: Not provided on Fri 10 Sep 2010 rated 8 out of 10.

Excellent location, upscale with very friendly and helpful staff.

Positives: Room clean.

Negatives: No kettle or fridge, parking expensive.

Reviewer: Not provided on Sun 22 Aug 2010 rated 10 out of 10.

Staff were extremely welcoming. Anticipating guest needs even before a request was made. Everyone was willing to go out of there way to offer assistance. Hotel was clean and well maintained.

Positives: Every staff member encountered was professional and provided the highest level of service. Very attentive to guest needs.

Negatives: Style and decor of lobby was dated.

Reviewer: Not provided on Tue 10 Aug 2010 rated 10 out of 10.

My husband and I stayed here for a romantic night away. The staff in the restaurant were excellent and were relaxed as they could tell what we were there for. Food was excellent. Bed was super comfy. Best night sleep I ever had in a hotel. Would stay here again in a heartbeat!

Positives: Amazing staff! The front desk was outstanding!

Negatives: Parking at the hotel was pricey.

Reviewer: Not provided on Sun 11 Jul 2010 rated 8 out of 10.

Housekeeping a little slack. When we arrived in our room we found a half full beer bottle and a glass behind the window curtain, We also had no cups or glasses.Front desk sent someone up right away and he was very apologetic.

Positives: Great location, fitness centre open 24 hours,attractive modern room.

Negatives: Internet should not cost extra and pool closed at 10 pm.

Reviewer: Not provided on Thu 18 Feb 2010 rated 4 out of 10.

Location was good. The hotel did not have any local information about Calgary or the city. The room did not have a guide book or phone book. The hotel did not have a concierge (Saturday night). The bellman and front desk staff said there were plenty of places on Stephens Street but did not have suggestions. Would only recommend this hotel if you already had plans during your stay.

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Positives: Location.

Negatives: No local information available dinner suggestions or brochures about the city.

Reviewer: Not provided on Wed 22 Jul 2009 rated 9 out of 10.

Overall a beautiful hotel with outstanding rooms and good service. The resturants and lounges are top notch, if not a little expensive.

Positives: Beautiful rooms

Negatives: Parking was an additional $25 a night on top of the room fees.

Reviewer: Not provided on Tue 14 Jul 2009 rated 10 out of 10.

When I arrived, the doorman asked if I needed my vehicle during my stay. Since I did not,<BR/>suggested the lower priced self park.<BR/>Check in at the front desk was quick and my bags were in my room as soon as I arrived at my room. Then the concierge located Calgary Stampede Rodeo tickets for me. She also explained the light rail which I used during my two day stay. Great people there at the Hyatt in Calgary.

Positives: The doorman and concierge were great.

Negatives: Nothing.

Reviewer: Not provided on Wed 01 Apr 2009 rated 10 out of 10.

I was very pleased with my stay at this hotel. It had the most comfortable bed I have ever slept in. Close to many amenities. I would definitely stay there again.

Positives: This hotel was very clean and close to many amenities.

Negatives: Spa and room service was very expensive but expected at this type of hotel.

Reviewer: Not provided on Wed 28 Jan 2009 rated 8 out of 10.

Good - Hotel was very nice. Centrally located, close to shopping and restaurants. Bathroom in our room was very spacious. Bad - beds were small, they were only doubles. Parking is extra and very expensive.

Positives: Location, central, close to restaurants, transportation and shopping.

Negatives: Parking was a big shock it is extra and very expensive.

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

The hotel is in a great part of town and convenient for shopping and dining. The room is not big and amenities are only standard, but the room feels new and relatively clean. The gym, pool, Jacuzzi and sauna are on a high floor with a panoramic view of the city. Parking is expensive but probably due to the location.

Positives: Gym and pool has panoramic view of Calgary.

Negatives: Television is old, toiletries are not good.

Reviewer: Not provided on Wed 10 Sep 2008 rated 5 out of 10.

Our room were small and has a smell. No exhaust fan in the bathroom so it stinks when someone is using it. Not what I expected from a four star hotel. Not recommended for a family that's traveling.

Positives: Close to shops.

Negatives: Rooms are small, no microwave, no fridge in the room.

Reviewer: Not provided on Thu 04 Sep 2008 rated 5 out of 10.

I was extremely disappointed with this hotel. We were told that they would have a room for us in 1/2 an hour, after coming back they tried again to give me the 16th floor, so after 2 more hours they were able to clear a room for us with a king bed and we had to get a cot. I missed a diner date with friends and was very upset with having to wait 2.5 hours just to get a room. I gave a low rating for the staff in that I was lied too, if he had told me it was going to take 2 hours I could have gone to my dinner date.

Positives: Large bathroom.

Negatives: NA.

Reviewer: Not provided on Wed 03 Sep 2008 rated 3 out of 10.

The room was so dusty that if I had asthma there would be no way I could have stayed in that room. Even the bathroom counter had not been cleaned. The TV was so archaic that I couldn't even plug in my camcorder. The rest of the furniture fit right along with it. The bedding linen was fitted so poorly it all came un-tucked. The fitness room was extremely cramped though the equipment was top of the line. Single cup coffee makers don't cut it for a double occupancy.

Positives: The bathroom was nice and roomy. The pool area was very pleasing atmosphere.

Negatives: The room was not clean by any means.

Reviewer: Not provided on Tue 02 Sep 2008 rated 10 out of 10.

Grand, contemporary hotel, conveniently located downtown next to many eateries/pubs.

Positives: Modern, friendly, clean, grand, classy.

Negatives: It did not have an espresso stand/coffee barista.

Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.

Great hotel if you want to stay in downtown Calgary. Direct access to shopping on 8th Ave, with no cars and direct access to Sky Train, if needed.

Positives: Great location in downtown area.

Negatives: Charges for wireless internet, should be free.

Reviewer: Not provided on Sun 31 Aug 2008 rated 9 out of 10.

Very conveniently located but the there are a lot of extras that such as local calls, parking and internet that are not included and quite pricey.

Positives: Very friendly staff.

Negatives: Parking, local calls and internet was extra and expensive.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

Rooms a bit tired. Check in staff very friendly, concierge very sketchy.

Positives: Location.

Negatives: Concierge not very knowledgeable.

Reviewer: Not provided on Wed 13 Aug 2008 rated 10 out of 10.

I was very pleased with this hotel. The staff was excellent and the room was very comfortable. I've stayed at other upscale hotels in Calgary and the Hyatt is above or on par with most of those. The only complaints would be that the television in the room was a bit outdated and the self checkout feature could not be completed due to technical issues. In my opinion, these are very minor issues and I would definitely stay at the Hyatt again.

Positives: Very comfortable beds.

Negatives: Television could be updated.

Reviewer: Not provided on Wed 13 Aug 2008 rated 9 out of 10.

Although food and drinks were expensive, they were both well worth it and the service was the best I have had in many, many business trips. Room was updated and clean, clean, clean. Everything from room service to valet parking was efficient, friendly and exactly what you would expect (but do not always get) from a 4 star hotel. It was a wonderful experience.

Positives: All around pleasant attitude of everyone.

Negatives: Air conditioner needs to blow more cold air in such hot weather!

Reviewer: Not provided on Sun 10 Aug 2008 rated 10 out of 10.

A very nice hotel in the heart of Calgary. Located on a friendly walking mall with lots of restaurants.

Positives: The location is excellent - across the street from a wonderful museum.

Negatives: Had to pay for parking - I hate that.

Reviewer: Not provided on Thu 07 Aug 2008 rated 9 out of 10.

This hotel delivers what you would expect from a 4 star Hyatt. Great location right downtown. Staff was great, helpful, even funny when my daughter checked in wearing her oil field gear. Nice pool and hot tub. Quiet rooms. Actually has enough elevators, no waiting.

Positives: No extra fees or charges. Great staff.

Negatives: Gouging for internet access.