Sheraton

Reviewer: Not provided on Fri 05 Aug 2011 rated 1 out of 10.

Although I really liked the front desk staff and the cleaning staff, the billing system was screwed up and the staff that took care of that were useless. I ended up with incorrect charges to my credit card and had to talk to at least 3 people from that team + the GM to get it all cleared up. This experience ended up putting a sour taste in my mouth re: this hotel. I liked it, but I don't think I would ever stay here again.

Positives: Front desk staff and cleaning staff were nice.

Negatives: Improper billing of my credit card. Check your statements.

Reviewer: Not provided on Fri 01 Apr 2011 rated 5 out of 10.

Basic amenities were there ,however you had to pay extra for all kinds of things. Internet in room, parking etc. it added up to a lot of extra money.

Positives: Good location.

Negatives: You had to pay for things that are included at other hotels.

Reviewer: Not provided on Wed 10 Nov 2010 rated 10 out of 10.

This hotel offered very large rooms (2 queens plus sofa bed!), is in an excellent central location, and is modern, clean, and staffed with intelligent and helpful people. When the hot tub jets weren't working, the maintenance man was there in 30 seconds with a great attitude and had it fixed. The water slide was a huge hit with the kids, and there were plenty or restaurants nearby to choose from, and even a park nearby.

Positives: Huge rooms and fantastic water slide in great central location.

Negatives: I liked it all.

Reviewer: Not provided on Fri 15 Aug 2008 rated 8 out of 10.

This was my first time staying in a 4-star hotel. I was expecting a lot more from the view of the room, from what I read on the internet. While the hotel is very close to the river front, and made claims of spectacular views, my room overlooked the pool - people could go up to the top of the waterslide and look directly into your room (both windows). The living room window view was blocked by large vents and air conditioning units. The interior of the room was spectacular - jetted tub, marble counterpace, king sized bed. Extremely clean and well lay out. The room came with a selection from the mini-bar (over priced) as well as a "spa selection" various lotions and washes in a range of scents. The room service was spot on and very helpful. Food was Great. Valet parking was a new experience but was made very smooth by the staff out front.

Positives: Interior of the Room.

Negatives: View from room.

Reviewer: Not provided on Wed 06 Aug 2008 rated 9 out of 10.

Lovely decor, excellent location, helpful, friendly staff.

Positives: The comfortable king size bed and the separate rooms.

Negatives: Found Jacuzzi tub to be bad before even using it.

Reviewer: Not provided on Mon 21 Aug 2006 rated 1 out of 10.

Valet parking not recommended. They don't take responsibility for damaging your vehicle.

Positives: Good location.

Negatives: Poor service for valet parking.