Montreal Marriott Chateau Champlain

Reviewer: Not provided on Thu 22 Sep 2011 rated 10 out of 10.

Its a great hotel, in a great location! The higher floor rooms have a great view! The room was clean! The staff was friendly. I had no issues with the hotel, and it was a wonderful stay! Underground parking for $20/day.

Positives: Location was great! Great view from our room!

Negatives: Each floor did not have an ice dispenser.

Reviewer: Not provided on Fri 13 May 2011 rated 9 out of 10.

No right turns on red lights here! Followed the GPS to the hotel and it led us to an odd corner which the hotel is on couldn't find the parking for the place and when we finally did we got pulled over for turning right on a red light. Cop let us go thank god. You have to park 5 levels down which it is a bit tight for a bigger car. When you walk in its very grand out dated, but it still is great. They spoke English and were nice too, got to the room and the bed was amazing! Opened the odd shaped windows and the view was over the park which was nice. We did room service for dinner and the price is expensive<BR/>I wanted just a cheese burger, so<BR/>I ordered from the kids menu and it was huge! We were going to the concert and asked front desk how to get there and she was rude. So we walked three blocks over and when we got there realized it could have been done in one and not have to walk up 100 stairs. Next morning not wanting to leave looked out the window (fifth floor) and noticed people in the park were looking at us (husband pretended to pick his nose, so funny) shower seemed to be on the cold side and the soap they give you to use smells like floor cleaner but its name brand is popular. Oh and as for the flat screen<BR/>TV there was not one there was a huge closet thing that had a tube<BR/>TV, but you wont watch it unless you under stand French.

Positives: Great view of park, large bed with padding and duvet so comfy!

Negatives: Out dated, bathroom in hall way was locked upsetting when you are about to leave.

Reviewer: Not provided on Thu 05 May 2011 rated 10 out of 10.

We loved the location, the amenities, and the staff were amazing. Would definitely stay at the Marriott again.

Positives: Staff was great-We changed rooms during our stay and I'd left my jewelry bag in a drawer- housekeeping had kept it intact and security brought it to me.

Negatives: Shower room in the pool area needs upkeep- it was clean but a bit shabby.

Reviewer: Not provided on Thu 06 Jan 2011 rated 9 out of 10.

Fabulous location, convenient access to Transit and Rail. Possesses all the charm of an older Hotel without feeling like you're missing out on any amenities. Rooms are a decent size, but would prefer Queens to Double Beds. City views are Fabulous.

Positives: Great location, old Montreal charm.

Negatives: A tiny bit outdated, could use some refreshing.

Reviewer: Not provided on Wed 01 Dec 2010 rated 7 out of 10.

Lack of indication in the hotel as to where is the lobby (coming from the underground parking), where is the restaurant. Lack of proper information of the surrounding attractions, bars, restaurants, shopping center.

Positives: Nice city views.

Negatives: Old building was not well renovated, and no updated bathroom.

Reviewer: Not provided on Fri 24 Sep 2010 rated 10 out of 10.

I think our entire stay was very smooth. From check in to check out. Every little request was met with promptly. I loved that we asked for extra towels, we got them within 10 mins and another 10 mins later, the reception called to confirm the receipt of the towels. Check out was smooth. Had no issues with us delaying out checkout by an hour or two. It was pleasant all around. Clean rooms, big rooms, clean bathroom, towels were fresh and ample space for storage if you came with a big suitcase as in my case.

Positives: Staff were super friendly and helpful. Excellent flow of communication!

Negatives: Nothing at all. I would go there any day again!

Reviewer: Not provided on Thu 23 Sep 2010 rated 8 out of 10.

The CC is still a landmark hotel in Montreal. However, the room furnishings and upholstery were worn and in need of an update.

Positives: Variety of rooms offered on check-in.

Negatives: Expensive parking.

Reviewer: Not provided on Fri 10 Sep 2010 rated 7 out of 10.

Good location, nice front desk staff, but also experienced awful services as well from other department. Starbucks closed too early.

Positives: Location - it was very close to the Union Station.

Negatives: Front desk was friendly, but also had rude service from others.

Reviewer: Not provided on Fri 06 Aug 2010 rated 6 out of 10.

Easy access to Metro (direct elevator) and classy room marred by stains on the carpet and furniture but at least the linens were crisp and clean.

Positives: Classy room.

Negatives: Stains everywhere.

Reviewer: Not provided on Tue 08 Jun 2010 rated 7 out of 10.

The location is excellent, quick access to Metro and within walking distance to many places. Free wireless Internet a big plus. Very good service and great views from the rooms. The rooms are very outdated, and the hotel could use a good refresh.

Positives: Location.

Negatives: Outdated rooms.

Reviewer: Not provided on Thu 20 May 2010 rated 6 out of 10.

$30/additional person with out any additional facility is too much and informed at the time reservation.

Positives: Good view and calm atmosphere.

Negatives: Additional person charge is outrageous.

Reviewer: Not provided on Thu 13 Aug 2009 rated 9 out of 10.

The hotel was centrally located. The hotel staff was good. The jazz bar was excellent.

Positives: The lobby bar.

Negatives: The small double bed.

Reviewer: Not provided on Mon 13 Jul 2009 rated 7 out of 10.

The hotel has good location near metro and staffs were very friendly and helpful. But the room is very small and so is the bathroom. The cleaness was just ok, the carpet in our room had obvious stain without removing completely.

Positives: Good location.

Negatives: The bathroom is too small.

Reviewer: Not provided on Thu 28 Aug 2008 rated 7 out of 10.

Great location Child friendly efficient staff. Glad the entire hotel is no smoking.

Positives: Willingness to give us cot for child at no extra cost.

Negatives: Chair worn and frayed and needed replacing.

Reviewer: Not provided on Thu 10 Jul 2008 rated 8 out of 10.

Good location, rooms are average, the staff was reasonable, they helped us in finding a good fondue restaurant, I didn't like their parking they have 2 types valet and self parking, you have to pay each time you go in and out of the self parking area.

Positives: Location.

Negatives: Parking, I was charged the cost for 72 hrs while I used it for less than 48 hrs; you have to pay each time you go in and out of the parking.

Reviewer: Not provided on Tue 08 Jul 2008 rated 10 out of 10.

It was fabulous. I would recommend it to anyone and would definitely stay there again.

Positives: It was a beautiful hotel, centrally located, easy to find and had great views.

Negatives: No free continental breakfast.

Reviewer: Not provided on Thu 03 Jul 2008 rated 9 out of 10.

Good.

Positives: The bed is very comfortable.

Negatives: I did not get a room with a view.

Reviewer: Not provided on Wed 24 Oct 2007 rated 9 out of 10.

My husband had always admired the exterior of the Marriott chateau Champlain; we were all pleased at the loveliness of the interior. Our family of four was treated kindly even though we did not speak French.

Positives: The view from our room was stunning. Our hotel was in downtown Montréal, a short walk to many interesting sites.

Negatives: The pool heater was broken and the pool was closed. The hot tub was 106'f, an unsafe temperature.

Reviewer: Not provided on Thu 30 Aug 2007 rated 7 out of 10.

Nice hotel, but half the lights were not working and the bathtub drain seem to be backed up.

Positives: Clean.

Negatives: Incomplete.

Reviewer: Not provided on Thu 23 Aug 2007 rated 10 out of 10.

We had a late check in and they apparently gave our room away. In return they booked us into the Fairmont which is just up the street and arranged and paid for our transportation.

Positives: Staff was excellent.

Negatives: Oversold the rooms.

Reviewer: Not provided on Tue 31 Jul 2007 rated 8 out of 10.

Very nice hotel. Two blocks from the bell centre and a 10 minute walk from shopping. Parking is not through the hotel and is $18/day without in/out privileges ($24/day for the valet) great location for a hockey game or a concert.

Positives: Great location, very nice room.

Negatives: Hairdryer didn't work & toilet ran.

Reviewer: Not provided on Wed 25 Jul 2007 rated 10 out of 10.

Hotel is thirty+ years old. It shows signs of wear in places and elegance due to age in other places. It was very comfortable, affordable and a great location to stay. Staff was very friendly whether you tipped or not.

Positives: The room, the view and the location.

Negatives: Price of parking.

Reviewer: Not provided on Fri 13 Jul 2007 rated 10 out of 10.

All in all, it was a great experience.

Positives: Very customer orientated.

Negatives: Restaurant was marginal.

Reviewer: Not provided on Thu 12 Jul 2007 rated 3 out of 10.

The valet parking is ripping off & should be included in the price of the room. I made $72 for parking for 3 days. Unbelievable. It was not disclosed & I was quite upset. The bathroom was poor & needs to be renovated. I could not take a bath because it was old.

Positives: The view from room.

Negatives: Bathroom & additional parking cost of $24 per day.

Reviewer: Not provided on Wed 11 Jul 2007 rated 10 out of 10.

Overall, I like this hotel and will stay again if I go to Montreal in the future.

Positives: Convenient and nice.

Negatives: Lobby is too crowded or may be small.

Reviewer: Not provided on Mon 09 Jul 2007 rated 9 out of 10.

This is our 2nd trip to Montreal the first one being in 2006 but this yr we stayed for 7days.our location was right near almost everything. The view fantastic and the rooms were very clean and charming. Very friendly staff and very helpful. The room service was timely and the staff will go the extra mile to help. I will tell you that if you are driving the parking is $18 a day. You can find a few local public lots about 2 to 4 blocks away for $8 a day a nice secure locations just ask the staff the will direct you even give you a map. The smoke alarms are very sensitive and when showering at least in our room it will alarm. Easily solved just close the bathroom door. Other then that the stay was great and we will be staying there again on our next trip.

Positives: The decorations in the room. The view was fantastic.

Negatives: The parking were fees $18.00 a day.

Reviewer: Not provided on Sat 07 Jul 2007 rated 9 out of 10.

Nice and clean room with a nice view in a convenient location. The hotel has its own entrance to the metro station. The lobby and other public facilities are a little run down; one can see that the hotel is from the 60s.

Positives: Nice and clean room with a nice view in a convenient location.

Negatives: The lobby and other public facilities are a little run down. One can see that the hotel is from the 60s.

Reviewer: Not provided on Fri 06 Jul 2007 rated 10 out of 10.

Definitely fit my needs. Traveling by myself to the Jazz Festival and I appreciated the clean, convenient and pleasant surroundings.

Positives: Convenient to Jazz Festival.

Negatives: Everything was great! No complaints.

Reviewer: Not provided on Thu 05 Jul 2007 rated 9 out of 10.

Excellent rooms, friendly bilingual staff, clean no disappointments at all. Would love to stay there again anytime. Valet always on time no hold ups. Best hotel bed I can ever recall sleeping in.

Positives: Easy, quick access in and around facility, great service with valet, housekeeping, and concierge.

Negatives: Infrastructure of location made it difficult to get to front of building, not hotel's fault.

Reviewer: Not provided on Thu 05 Jul 2007 rated 9 out of 10.

Our stay was very comfortable and enjoyable. The staff was courteous, service was prompt, and facilities were very clean and inviting.

Positives: Excellent location, service.

Negatives: None.