InterContinental Toronto Centre

Reviewer: Not provided on Sun 31 Jul 2011 rated 9 out of 10.

AMAZING location! Close to all tourist attractions, shopping, and the lake/harbor.

Positives: Large rooms with excellent seating area with a view of the CN Tower, Rogers Center, the harbor, and Steamwhistle.

Negatives: Check in was slow, as computers were down.

Reviewer: Not provided on Fri 15 Jul 2011 rated 5 out of 10.

A good hotel with a fantastic location, that is starting to show it's age.

Positives: Fantastic location.

Negatives: Hotel refused to honor the breakfast offer without us pushing the issue despite it being clearly advertised.

Reviewer: Not provided on Tue 12 Jul 2011 rated 1 out of 10.

The blankets had yellow and pinkish stains. The room smells like smoke. I didn't asked for a smoking room. The lady who checked me in said that is the only room they had available. I had small children and I didn't expect the room to be like this. The room itself is situated where I can see the pool on the lower level with no privacy at all. It is took dark, despite turning all the lights in the room. I will never stay in intercontinental Toronto hotel again.

Positives: There is nothing I like about this hotel.

Negatives: The blankets had yellow and pinkish stains.

Reviewer: Not provided on Mon 26 Jul 2010 rated 8 out of 10.

Lobby was beautiful. The room - not so much. It still had a 27 inch tube TV<BR/>in it.

Positives: Location was ideal.

Negatives: The room was outdated for a 4star hotel.

Reviewer: Not provided on Sun 11 Jul 2010 rated 8 out of 10.

Excellent overall.<BR/>I think staff judged on appearance of their clients, which was disappointing.

Positives: Location and very appealing.

Negatives: Bathroom tub shower area needs recaulked (moldy).

Reviewer: Not provided on Fri 09 Apr 2010 rated 9 out of 10.

We were only going to be one night overnight in Toronto due to a flight layover. We arrived late and tired. When we told the front desk clerk we had never been to Toronto he upgraded us to a higher floor with a view of the CN tower.

Positives: The front desk staff was great.

Negatives: No complaints actually.

Reviewer: Not provided on Thu 18 Feb 2010 rated 8 out of 10.

I like the Intercontinental but feel that for the quality of the hotel, the rooms are no different than 3 star hotels I have stayed at.

Positives: Very clean and central location.

Negatives: Rooms were decorated standard and common.

Reviewer: Not provided on Mon 04 Jan 2010 rated 9 out of 10.

My experience with the Intercontinental Hotel was great. The room was spacious and the bathroom was also spacious. The television had an awful humming and buzzing sound, which was very annoying and distracting. The wait time for the elevator was ridiculous but was probably due to New Years Eve celebrations.

Positives: Spacious room, spacious bathroom.

Negatives: The TV had an awful buzzing/humming sound. No Ipod dock.

Reviewer: Not provided on Tue 08 Sep 2009 rated 8 out of 10.

The hotel staff were very pleasant and did their best to accomodate me.

Positives: Location &amp; atmosphere of the hotel.

Negatives: Changed our bed accomodations from 2 Queens - to a King without notifying me.

Reviewer: Not provided on Thu 03 Sep 2009 rated 10 out of 10.

Definitely a 4-star hotel. The service was excellent and the decor very appealing. The rooms provided all the extras that made the stay a pleasure.

Positives: We loved the view from our room overlooking the lake. The location was excellent.

Negatives: It didn't have a casual dinning bistro.

Reviewer: Not provided on Wed 05 Aug 2009 rated 10 out of 10.

This is an amazing hotel, you will love playing, sleeping and just being in this hotel.

Positives: Everything!

Negatives: Nothing!

Reviewer: Not provided on Wed 18 Feb 2009 rated 8 out of 10.

The Intercontintal provides an excellent service particularly for the business traveler. Rooms are meticulously well kept and very clean. Decor is modern and sophisticated.

Positives: Perfect Hotel for the Business traveler.

Negatives: Hotel room did not provide a coffee perculator/ complimentary or otherwise.

Reviewer: Not provided on Fri 13 Feb 2009 rated 9 out of 10.

The Intercontinental has an ideal location in downtown Toronto, an Excellent lounge and restaurant, and a very attentive staff that strives to take good care of guests.

Positives: Very convenient location in Downtown.

Negatives: I expected cheaper rates for Internet access.

Reviewer: Not provided on Thu 04 Dec 2008 rated 10 out of 10.

The hotel was immaculate and the staff was very well organized and pleasant. I would revisit this city anytime and would most certainly stay at this hotel again.

Positives: Great Staff. Very helpful and conscientious. They take great pride in helping the traveler.

Negatives: Can not think of anything.

Reviewer: Not provided on Tue 11 Nov 2008 rated 10 out of 10.

Had an excellent experience and would definitely stay there again. The only thing I would suggest is that they give you complimentary bottles of water.

Positives: Rooms were beautiful, location was perfect and I loved the duvets.

Negatives: Toronto is a very hectic city and it was confusing trying to find the parking area and it was confusing trying to get parked.

Reviewer: Not provided on Fri 05 Sep 2008 rated 8 out of 10.

Excellent service, beautiful decor.

Positives: Location.

Negatives: Bathroom had water damage and paint peeling off ceiling.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

The view of the lake is extraordinary. You can also see the baseball stadium and commuter airport. Staff is pleasant. Beds are comfortable. Lamps are bright enough for reading (a rarity). Elevator noise can be heard in nearby rooms.

Positives: The desk manager gave us a terrific room.

Negatives: The line to check in and check out was long and slow. No guide to the parking area from the street.

Reviewer: Not provided on Mon 25 Aug 2008 rated 10 out of 10.

Loved it!

Positives: I thought it was beautiful and romantic and very clean.

Negatives: Our room was to close to the elevator and we could here it running.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

A comfortable quiet hotel even though it is in the centre of downtown. Spacious well planned and decorated rooms, helpful staff and a good quality but reasonably priced restaurant.

Positives: There were thoughtful design features that added to the comfort and convenience of the rooms.

Negatives: The lack of a shop in house to purchase small items and sundries. A kettle in the room for tea making, a coffee maker doesn't do it.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

Elegant main entry, quick access to the elevators. Very clean hotel with large rooms and good views of the water front. Nice room decor, slightly dated bathroom but clean and in good repair.

Positives: Good central location close to subway/shopping/sports venues.

Negatives: The parking garage was not very well laid out for the hotel it catered more to the convention centre. It was easy to walk from the convention centre.

Reviewer: Not provided on Fri 15 Aug 2008 rated 6 out of 10.

The hotel itself seemed very upscale but was difficult to find with all the construction. When we checked in, we were able to switch to a smoking room with two doubles, which was a very nice room. There was a problem with the bathroom sink, apparently the cold water leaks, so they just shut the water off and loosened the handle. We went a whole night and part of the next morning without cold water in the sink. Room service includes gratuity and a delivery charge per person. When the food arrived, it was presented very well and was delicious. I paid by cash and had thought I paid enough, but because of the exchange rate, hotel services called my room 2 hours later to inform me that I owed them another dollar and some change. That seemed kind of cheap on their part.

Positives: The pillows were great and I liked the floor to ceiling walls.

Negatives: Heavy parking charges and room service is very expensive.

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

The hotel was clean and nice. The staff was accommodating.

Positives: The hotel was clean, great view and overall what I expected for the price.

Negatives: I didn't like the way they put snack and mini bar in the room without putting a sign in the front that we have to pay.

Reviewer: Not provided on Mon 11 Aug 2008 rated 8 out of 10.

This hotel was in a very good location to subways and restaurants. It was clean and attractive. It was definitely friendly to a business traveler. Not as family friendly as the pool was very much part of the spa and was meant for a relaxed, quiet atmosphere. The beds were very comfortable.

Positives: Very clean and comfortable beds.

Negatives: Lack of towels provided even though we had requested more. Only provided enough for 3 people.

Reviewer: Not provided on Fri 25 Jul 2008 rated 8 out of 10.

In spite of the fact that the room were given smelled like stale cigarette smoke, our room was changed within minutes of making the call to the front desk. The second room was not as spacious as the first one but more than met our needs. The location was awesome!

Positives: The location for us was excellent. The lobby was extremely clean, the concierge was more than eager to help us.

Negatives: We asked for a non-smoking room, the room we were assigned smelled like stale cigarette smoke.

Reviewer: Not provided on Tue 22 Jul 2008 rated 10 out of 10.

This is an excellent property. Very well kept and lives up to the 4 star rating.

Positives: Room Aura.

Negatives: I absolutely liked everything.

Reviewer: Not provided on Wed 16 Jul 2008 rated 10 out of 10.

Great room! Fast elevators! Good service!

Positives: Luxury.

Negatives: Expensive restaurants.

Reviewer: Not provided on Wed 02 Jul 2008 rated 10 out of 10.

A++ Had A Great Experience With This Hotel. I Would Definitely Recommend Staying At The Intercontinental Hotel For Your Accommodation Needs!

Positives: The Beds Were Outstanding. Very Comfortable.

Negatives: Everything Was Great.

Reviewer: Not provided on Tue 27 May 2008 rated 8 out of 10.

It was okay. Was not the best for customer service as above? When I arrived there was a spot of blood about the size of a dime right beside the toilet. I left it for 2 nights and then cleaned it myself when it was not cleaned by the cleaners. Was okay otherwise.

Positives: The location was the most important part of this hotel for me.

Negatives: Looking to print 2 pages at midnight on Friday Night. Told to go to business services just to the left. not able to find, then pointed again, not g.