Hotel Omni Mont-Royal

Reviewer: Not provided on Fri 23 Sep 2011 rated 10 out of 10.

Overall, a great hotel, staff was very friendly, maids really on top of things, large comfortable rooms, and complimentary morning coffee and Internet if you are an Omni preferred member (free to sign up). A+.

Positives: Very nice, spacious rooms. Complimentary morning coffee delivery always on time and really made each morning great.

Negatives: Nothing

Reviewer: Not provided on Mon 15 Aug 2011 rated 8 out of 10.

Difficult to spot from the street but beautiful inside.

Positives: Great location, and old world charm.

Negatives: Needs updating.

Reviewer: Not provided on Sat 14 May 2011 rated 9 out of 10.

A lovely classic hotel. The locattion was very convenient and the staff were friendly and knowledgable.

Positives: Very comfortable and well located. Excellent staff.

Negatives: Furnishings a bit dated but still very comfortable and did not detract from our enjoyment.

Reviewer: Not provided on Fri 01 Apr 2011 rated 10 out of 10.

This hotel is a tremendous value because of it's great central location, 5 star service, and clean attractive rooms. My first trip to Montreal was highlighted by a staff that seemed only concerned with the happiness of my visit.

Positives: The friendliness of the staff was unbelievable. Service was 5 star.

Negatives: The rooms were slightly dated but not unattractive.

Reviewer: Not provided on Thu 10 Feb 2011 rated 9 out of 10.

Very comfy bed, nice staff. Would return.

Positives: Very classy looking.

Negatives: Bit of a small room for 4 stars.

Reviewer: Not provided on Tue 08 Feb 2011 rated 9 out of 10.

Very nice hotel in good location. Liked our Priceline deal!

Positives: Good sized room with enough chairs and workspace for 2 people.

Negatives: Not too many restaurants close by.

Reviewer: Not provided on Wed 15 Dec 2010 rated 10 out of 10.

Very nice, upscale hotel. Drinks were very good, but on the pricey side. Sunday brunch was forgettable. Room was spacious and had one wall of windows. Staff was extremely courteous and friendly.

Positives: The hotel staff was very accommodating to non-French speakers.

Negatives: The parking and valet area is too cramped and chaotic.

Reviewer: Not provided on Thu 09 Dec 2010 rated 4 out of 10.

The hotel is tired & old, and needs major renovations to the lobby & guest rooms. The wireless Internet was inconsistent, and when it worked it was a poor connection.

Positives: The downtown location is close to restaurants, museums, and shopping

Negatives: The hotel needs a serious renovation. The staff needs to be professionally re-trained.

Reviewer: Not provided on Wed 24 Nov 2010 rated 3 out of 10.

I don't like to stay in this hotel.

Positives: Downtown area.

Negatives: Old hotel.

Reviewer: Not provided on Tue 14 Sep 2010 rated 7 out of 10.

On the whole I thought this hotel was 3 1/2 or 4 star. Public areas were attractive and clean. The hotel restaurant was very good and reasonable.

Positives: Walking distance to old town and harbor.

Negatives: Arm chair in room wasn't clean.

Reviewer: Not provided on Tue 31 Aug 2010 rated 10 out of 10.

We enjoyed our stay. The concierge was very helpful and he could even reccommend where a 13 year old girl may like to shop (and he was right!).

Positives: Friendly, helpful staff.

Negatives: Offsite parking--but valet available.

Reviewer: Not provided on Mon 12 Jul 2010 rated 7 out of 10.

Good value, clean, pricey room service, but not out of line.

Positives: Price was good.

Negatives: Location

Reviewer: Not provided on Sun 11 Jul 2010 rated 10 out of 10.

Excellent location, clean, lots of staff on hand to help, friendly & helpful staff. Great food.

Positives: Location.

Negatives: Everything was wonderful.

Reviewer: Not provided on Fri 09 Jul 2010 rated 7 out of 10.

The Omni is a nice hotel. It's mostly clean, the rooms are large, and the price is reasonable. However, the lobby is terrible (not the kind of lobby you want to sit in), the bar is not up to bar given the hotel's star-rating, and the housekeeping staff needs some training.

Positives: Great price. Large room. Convenient location.

Negatives: Housekeeping staff was sub-par: coffee supplies were not refreshed, shampoo was not replaced.

Reviewer: Not provided on Sat 29 May 2010 rated 10 out of 10.

Great hotel, location. Rooms very spacious.

Positives: Room was very spacious.

Negatives: Prefer to handle my own luggage.

Reviewer: Not provided on Mon 17 May 2010 rated 8 out of 10.

Great location. Clean.

Positives: Great location.

Negatives: Clean and upscale, but somewhat dated.

Reviewer: Not provided on Mon 17 May 2010 rated 10 out of 10.

Great hotel. Way more than I expected. Downtown but quiet. Very professional hotel.

Positives: Big bed. Clean.Quiet.

Negatives: Have to pay for wifi in room.

Reviewer: Not provided on Fri 14 May 2010 rated 7 out of 10.

Worn carpets. Drapes do not cut out the morning sunlight. Old TV. Could not get into a two bed room when my son arrived. Bed was comfortable. Elevator was next to room but still quiet. Friendly and courteous staff.

Positives: Friendly staff.

Negatives: It needs renovation.

Reviewer: Not provided on Sun 02 May 2010 rated 10 out of 10.

Overall the hotel is wonderful, clean and bright. The staff was great.

Positives: The hotel was clean and well appointed. The staff was wonderful. We really liked the location.

Negatives: The restaurant was small and unattractive.

Reviewer: Not provided on Wed 06 Jan 2010 rated 10 out of 10.

Beautiful hotel, great location. Large room with particularly nice furniture.

Positives: The room was beautiful and very spacious.

Negatives: Room service was slow.

Reviewer: Not provided on Tue 08 Dec 2009 rated 8 out of 10.

Very good hotel with pleasant interior room decor. Efficient service. Direct indoor access to elegant shopping mall. Very convenient for night at the Opera/Concerts/Jazz Festival, etc. Direct access to Metro/Buses.

Positives: Within an elegant mall very close to centre of town and public transport.

Negatives: Very confusing floor plan and elevator location. Directions from indoor Parking to hotel lobby very inadequate.

Reviewer: Not provided on Wed 25 Nov 2009 rated 6 out of 10.

Though we thought the staff was very helpful and the hotel was exceptionally clean, it did not meet our expectations of a 4 star hotel. The rooms were very dated, especially the washroom and television. The ice machines were out of order on the 3 floors that we checked. Also, a window in our room could be opened wide with no screen in it. Extremely dangerous.

Positives: It was very clean.

Negatives: It did not meet our expectations based on a 4 star.

Reviewer: Not provided on Sat 21 Nov 2009 rated 9 out of 10.

Great upscale hotel that is in a super convenient location.

Positives: Location, new rooms and a , great comfortable bed.

Negatives: Wallpaper and curtains.

Reviewer: Not provided on Tue 29 Sep 2009 rated 5 out of 10.

Once upon a time this was a great hotel in a great location. Now this hotel, like many Omnis, is in desperate need of a makeover of its rooms. While the rooms are large, the bedroom furniture is old, the room styling is circa Korean War era, and the bedding is worn - cushy". The hotel is in a great location and expect to pay dearly for services like room service, dining, and parking.

Positives: Great location.

Negatives: Rooms were old, AC and heat did not work reliably.

Reviewer: Not provided on Mon 21 Sep 2009 rated 10 out of 10.

Nice clean hotel, friendly staff, convenient location in downtown Montreal. Very comfortable bed, free WiFi, air conditioned rooms.

Positives: Convenient location, wonderfully comfortable bed, and free internet.

Negatives: Outdated decor in rooms, stained carpet.

Reviewer: Not provided on Fri 18 Sep 2009 rated 10 out of 10.

Friendly upscale service. Walking distance to downtown, mount royal parks and university.

Positives: Clean and friendly service.

Negatives: Cost of parking.