Novotel Toronto Center

Reviewer: Not provided on Tue 13 Dec 2011 rated 8 out of 10.

It is clean and nice yet not really upscale. Give it 3 stars for neatness, facilities and location. Would stay there again yet tell friends not to expect high-end swanky.

Positives: Very convenient location.

Negatives: Window view of parking garage.

Reviewer: Not provided on Fri 09 Dec 2011 rated 8 out of 10.

Very clean, somewhat spartan rooms. Helpful staff. Excellent location near train station, subway, business district, performing arts venues and St Lawrence Market.

Positives: Excellent location, near train station, business district and performing arts theaters. Extremely helpful staff. Very clean.

Negatives: Room was clean but a bit spartan.

Reviewer: Not provided on Wed 30 Nov 2011 rated 8 out of 10.

Hotel was clean, central heat did not allow for individual room temperature control. Our room was warmer than we like. I requested 2 beds upon reserving the room but was given a room with one bed and a pull out...older, uncomfortable.

Positives: Location and on site parking.

Negatives: Extra bed was uncomfortable.

Reviewer: Not provided on Wed 19 Oct 2011 rated 9 out of 10.

Would stay again. No problems. Would recommend to friends.

Positives: Nice dining room.

Negatives: Very loud, walls must be thin.

Reviewer: Not provided on Fri 05 Aug 2011 rated 4 out of 10.

I would look elsewhere. I was pretty disappointed. Front desk staff was pretty rude .

Positives: Lcation Was Good.

Negatives: Treated anyone who booked through 3rd party like they didn't belong there. Very dated rooms.

Reviewer: Not provided on Sat 23 Apr 2011 rated 9 out of 10.

European touches set this hotel apart from the usual North American hotels.

Positives: Ambiance, and location.

Negatives: Price of bottled water in the room.

Reviewer: Not provided on Wed 27 Jan 2010 rated 9 out of 10.

A great trendy place to go to.

Positives: Very up to date, mondern and clean.

Negatives: Parking was extra.

Reviewer: Not provided on Wed 20 Jan 2010 rated 10 out of 10.

Very nice hotel, conveniently located.

Positives: Very convenient location.

Negatives: Nothing.

Reviewer: Not provided on Thu 07 Jan 2010 rated 8 out of 10.

Pplenty of food/drink/shopping nearby.

Positives: Location, staff.

Negatives: No flat screen TV.

Reviewer: Not provided on Mon 05 Oct 2009 rated 8 out of 10.

Very classy.

Positives: The location.

Negatives: The room smelled as if someone had previously smoked in it and breakfast buffet at 16$ was too expensive.

Reviewer: Not provided on Tue 21 Apr 2009 rated 10 out of 10.

Location. Clean, friendly & helpful and convenient parking.

Positives: It was a one night stay, convenient, very clean and pleasant.

Negatives: Not much.

Reviewer: Not provided on Fri 20 Mar 2009 rated 10 out of 10.

We really enjoyed our stay at this hotel. The staff was very friendly and helpful. The rooms and the pool were well kept and clean. It was also very well located for attending attractions at the Air Canada Center and for shopping on Yonge Street and the Eaton Center. We would certainly recomend this Hotel to other people.

Positives: The staff was very friendly and the buffet breakfast was awesome.

Negatives: The only negative thing we experienced was the construction in the lower level of the parking lot.

Reviewer: Not provided on Mon 01 Sep 2008 rated 7 out of 10.

Very nice lobby and rooms but, our room smelled of cigarette smoke and was a non smoking room that was not a pleasant smell. All in all very nice we stayed at Novetel in Montreal and were looking forward to the flat screen TV and updated bathroom. Bar was nice and friendly. Breakfast buffet was really nice.

Positives: It was elegant and clean nice king sized bed good location to good restaurants, CN tower, etc.

Negatives: All the extra service fees, hotel parking should be free, $20 a day is too much. The hotel cost is enough and things in fridge too much.

Reviewer: Not provided on Fri 22 Aug 2008 rated 7 out of 10.

The hotel was wonderful. I would have preferred to sleep in, but there was drilling in the parking garage that started at 8 am. It was very loud! At least we got up and going early that day!

Positives: Very European. Upscale, clean, friendly staff.

Negatives: The drilling in the parking garage that started at 8 am!

Reviewer: Not provided on Sun 20 Jul 2008 rated 9 out of 10.

Perfect location, comfortable and attractive room, quiet ambiance and reasonable price. Will go there again when going to Toronto.

Positives: Free upgrade upon arrival and receptionist treated my daughter with free toy.

Negatives: Paint on the ceiling in the bathroom was peeling off.

Reviewer: Not provided on Tue 27 May 2008 rated 6 out of 10.

Overall, this hotel met my general expectations.

Positives: Location.

Negatives: Appearance of room.

Reviewer: Not provided on Sun 25 May 2008 rated 10 out of 10.

Very clean, excellent decor, fantastic location. Ideal for business travelers, not recommended for families with small children as hotel is quiet.

Positives: Immaculate, and staff was phenomenal.

Negatives: Elevators had issues.

Reviewer: Not provided on Mon 19 May 2008 rated 8 out of 10.

Great hotel. Clean, friendly staff, great location - walking distance to restaurants, hockey hall of fame, and CN Tower.

Positives: Great location!

Negatives: No sheets on bed.

Reviewer: Not provided on Sun 18 May 2008 rated 9 out of 10.

Good value for a downtown location. Helpful check-in staff who accommodated my request for a quiet room. Expensive parking considering there is public parking available right behind the hotel at a third of the price.

Positives: Excellent location, quiet, clean, friendly staff.

Negatives: Old fashioned TV set.

Reviewer: Not provided on Sun 18 May 2008 rated 4 out of 10.

Nice exterior appearance. Hotel staff mixed - It take 15 minutes to check in. Room was ordinary (in my case with no view) - place seems to need a 'refresh' = particularly when it comes to staff. Plastic glasses/paper cups reminds me of Super 8 motel.

Positives: Location.

Negatives: Creme rinse/no shampoo, 3 star hotel with paper cups/plastic glasses in room.

Reviewer: Not provided on Thu 08 May 2008 rated 8 out of 10.

Reasonable for 3 star hotels. Good location & clean. The pool was decent.

Positives: The location was good!

Negatives: Unfriendly front desk agent.

Reviewer: Not provided on Thu 01 May 2008 rated 10 out of 10.

Nice, upscale hotel with gym and pool. Secure. Great location.

Positives: It was a great hotel!

Negatives: There was an additional charge of $20 for parking.

Reviewer: Not provided on Thu 01 May 2008 rated 9 out of 10.

Very good, convenient walking distance to many restaurants, union station, etc.

Positives: Large rooms, quiet, interesting dynamics and extras in the room, pet friendly.

Negatives: Flat screen TV was placed in awkward position.

Reviewer: Not provided on Fri 18 Apr 2008 rated 6 out of 10.

I like the hotel. The parking should be free as my clean car was covered in dust from construction in parking garage, fine cement dust not good for paint job. Cleaning staff noisy and made you feel you had to get out of your room so they could clean, after three knocks on room even though we where staying another night.

Positives: Convenient to Downtown and nice pool.

Negatives: Cleaning staff wake you with loud talking out side room so they could get into clean knock on your door several times.

Reviewer: Not provided on Mon 14 Apr 2008 rated 7 out of 10.

Good location, clean, good overall 3 star hotel. Walls and doors a little thin, could hear other rooms and people in the hall.

Positives: Clean and good location.

Negatives: Walls too thin, could hear other rooms.

Reviewer: Not provided on Wed 26 Mar 2008 rated 7 out of 10.

The best thing about this hotel was the location, which was right Downtown in the historical heart of Toronto.

Positives: The hotel had a pool.

Negatives: There was no fridge in the room.

Reviewer: Not provided on Fri 21 Mar 2008 rated 5 out of 10.

NO bed sheets were placed in the room. Unable to find easily writing paper & pen. Not enough electrical outlets. Drinking bottled water was very expensive.

Positives: All the paperwork was ready & easy check in.

Negatives: Not enough electrical outlets.

Reviewer: Not provided on Sun 17 Feb 2008 rated 8 out of 10.

I thought this to be a very nice hotel, in a nice area of downtown. The staff was friendly and helpful. The hotel was clean and fresh; however, hotel corridors seemed a bit dated. The room was plain but clean, the chairs not the most comfortable, but met the need.

Positives: It had a beautiful entry way and lobby.

Negatives: The unnecessary mini bar and overpriced (cheap) bottled water, overpriced parking.