Courtyard

Reviewer: Not provided on Thu 05 Jan 2012 rated 7 out of 10.

Relatively clean and spacious rooms.

Positives: Helpful front desk.

Negatives: Not helpful manager.

Reviewer: Not provided on Mon 12 Dec 2011 rated 10 out of 10.

Overall,, I liked the Hotel largely due to its location and parking. It was very clean and the staff were friendly.

Positives: The hotel is in a excellent location in downtown Ottawa. It has great parking.

Negatives: Not as modern as some hotels. I could hear traffic.

Reviewer: Not provided on Sat 06 Aug 2011 rated 10 out of 10.

Clean, modern, friendly in great location.

Positives: Location and modern, very clean.

Negatives: Liked everything.

Reviewer: Not provided on Fri 08 Apr 2011 rated 8 out of 10.

Old but clean, going through renovations to the dining area and rooms. Close to the university, by-ward market and shopping. I was there to visit the university with my daughter. She enjoyed the trip!

Positives: How close it was to the university, restraints and shopping.

Negatives: Parking not made for pick up trucks.

Reviewer: Not provided on Tue 23 Nov 2010 rated 8 out of 10.

I stayed at this hotel for one night on business after I was unable to extend my stay at a different hotel. The staff was friendly. The room was clean. The free wireless Internet connection worked well. I was in and out, so this was all I really needed. Overnight parking was expensive.

Positives: Location in downtown Ottawa.

Negatives: Overnight parking was expensive.

Reviewer: Not provided on Tue 02 Nov 2010 rated 9 out of 10.

Rooms need more windows with a view.

Positives: Location

Negatives: Rooms were too far away and limited window views.

Reviewer: Not provided on Fri 15 Oct 2010 rated 8 out of 10.

Hotel was nice, great location, but set up was poor. Elevators (one regular and one service elevator) are in opposite corners of the hotel, requiring a considerable walk every time you enter/exit the hotel if your room is located in one of the two corners that do not have an elevator. The parking set up is not practical whatsoever, often requiring you to circle the hotel (busy downtown area riddled with construction!) in order to get to the entrance, then you have to carefully navigate your car in to the first gate while trying to avoid other cars while they are trying to exit the very tight 15 minute parking area. Also, the refrigerators are provided upon request, but they only have a limited amount, they are not in every room. Lastly, only a small amount of rooms (8, I was told) have a sofa for 2 in the room. Most other rooms only have a chair with ottoman, not the most convenient if you are with a guest.

Positives: The location was great. Central downtown, close to everything.

Negatives: Hotel set up is bad. 1 elevator, 1 service elevator at opposite corners. Room

Reviewer: Not provided on Fri 15 Oct 2010 rated 10 out of 10.

We've stayed here in previous years for business conferences and thoroughly enjoyed the experience. While husbands were attending conference, the gals could walk anywhere for attractions, restaurants and the hotel provided a shuttle bus to the casino in Hull.<BR/>

Positives: convenient to tourist attractions and biward market was great, also close to rideau....walking distance to most everything..

Negatives: Nothing

Reviewer: Not provided on Fri 19 Feb 2010 rated 9 out of 10.

Clean rooms, friendly staff, great pool, fantastic downtown location.

Positives: The pool had a great shallow corner area for kids to splash in.

Negatives: Parking was very limited and spaces were difficult to get in and out of in a larger vehicle.

Reviewer: Not provided on Sat 17 Oct 2009 rated 9 out of 10.

A good quality hotel situated within easy reach of many historical sights and many good restaurants. Excellent, friendly staff and a welcoming atmosphere.

Positives: Staff made you feel valued as a customer and the experience was pleasant from beginning to end.

Negatives: Pillows too hard even though there were many to choose from.

Reviewer: Not provided on Tue 13 Oct 2009 rated 7 out of 10.

Staff didn't seem to want to be there and didn't make me feel very welcomed. The bathroom was not cleaned, many different hairs on floor. Our room was first room by elevator and very noisy.

Positives: Over all it looked good.

Negatives: Hairs all over bathroom floor.

Reviewer: Not provided on Sun 11 Oct 2009 rated 1 out of 10.

I asked for a quite room and they gave me the noisest room in the hotel (outside corridor door was banging with every entry to the corridor). Design problem

Positives: Very bad management.

Negatives: Very noisy room, could not sleep.

Reviewer: Not provided on Sat 10 Oct 2009 rated 7 out of 10.

Nothing fancy, but walking distance from Byward market and restaurants, US Embassy, parliament buildings.

Positives: Excellent location, reasonable price.

Negatives: Room and corridor smelled slightly strange.

Reviewer: Not provided on Mon 21 Sep 2009 rated 10 out of 10.

I found all the staff I dealt with very friendly, honest, and efficient. Great hotel if you want to be downtown. Comfortable bed and convenience gives it a thumbs up for me.

Positives: Convenient parking, downtown, close to shopping/tourist attractions.

Negatives: Air conditioner was loud.

Reviewer: Not provided on Tue 28 Jul 2009 rated 9 out of 10.

Hotel was clean and reasonably maintained. Right next to the Bytown market and close to parliament buildings.

Positives: Close to downtown sites.

Negatives: Cost of parking at $18 a day was way too steep.

Reviewer: Not provided on Wed 03 Jun 2009 rated 1 out of 10.

The courtyard is a bare-bones 2star hotel with minimal services. The staff are abrupt and rude. They charge $18 for parking regardless if you use it, and do not inform you of this charge until checkout.

Positives: Free wireless, location.

Negatives: Not 3star, very poor quality.

Reviewer: Not provided on Fri 17 Oct 2008 rated 10 out of 10.

There is no better place to stay in Ottawa for a relatively moderate price that is clean, reputable and friendly and in the heart of the action. Check out the Murray Street Restaurant.

Positives: Walking distance to Byward Market, Parliament and good restaurants.

Negatives: It was perfect.

Reviewer: Not provided on Thu 03 Jul 2008 rated 8 out of 10.

Again, good hotel and I would recommend it to my friends.

Positives: Location is great and staff are friendly.

Negatives: It would be nice to have double bed in the room.

Reviewer: Not provided on Sun 15 Jun 2008 rated 10 out of 10.

Courtyard by Marriott in Ottawa is very close to the Byward Market so there are lots of shops and restaurants within close walking distance. It's also an easy walk to the Parliament area and Rideau Center. The room was fairly quiet, very clean, and the staff was nicely accommodating.

Positives: The room was very clean and comfortable.

Negatives: Parking is a little expensive.

Reviewer: Not provided on Sun 15 Jun 2008 rated 10 out of 10.

Comfy beds. Great breakfast. Location. The rooms were large, with queen beds. Excellent in every way. Loved my stay and hated to move hotels to the regular Marriott.

Positives: I have stayed at 4* hotels in Ottawa 4 Xs, never again. This were superior.

Negatives: Nothing.

Reviewer: Not provided on Tue 06 May 2008 rated 9 out of 10.

Excellent location is the key, very comfortable room. Parking is extra, we laso got a room at street level, was a little noisy. We havent got the chance to eat at the restaurant, there was a buffet breakfast, but by just passing by, I didnt want to try because it felt there was no air there! Overall, very good location and highly recommend it.

Positives: Excellent location is the key, very comfortable room.

Negatives: Parking is extra, we laso got a room at street level, was a little noisy.

Reviewer: Not provided on Tue 06 May 2008 rated 9 out of 10.

This hotel was great value for the quality, it was clean, had friendly staff, and was quite a nice facility.

Positives: The room was clean and comfortable.

Negatives: The noise-level from the street was quite high.

Reviewer: Not provided on Wed 09 Apr 2008 rated 9 out of 10.

Good location close to congress centre and shopping. Byward market is neat to see on Saturdays i.e. vendors and buskers. Surrounded by good restaurants. Try the margarita at the lone star.

Positives: Great staff.

Negatives: Bed too soft for me.

Reviewer: Not provided on Fri 29 Feb 2008 rated 10 out of 10.

The Courtyard Marriott in Ottawa is in the centre of the by ward market area - very nice if your interested in the nightlife. Its a short walk home from the pub, close to shopping and the canal and a short walk to Parliament. The staff was very helpful and the free internet access made the small amount of work I needed to do our first morning fairly easy. Rooms are clean and nicely kept.

Positives: The Best Location in Ottawa. Very Courteous and Helpful Staff.

Negatives: Bit too march starch on the towels.

Reviewer: Not provided on Wed 27 Feb 2008 rated 8 out of 10.

Great place, friendly welcoming staff. Airport shuttle took me to the door in short time. Overall a good experience.

Positives: Close to the Market, mall and tourist attractions.

Negatives: No complaints.

Reviewer: Not provided on Fri 22 Feb 2008 rated 8 out of 10.

Great location - walk to shopping / market and many museums (all under 1 KM), nice pool and hot tub, great staff. A little bit of noise in the hallway - but that's more just bad luck then anything to do with the hotel. The A/C / Heater thing was a bit loud. No free breakfast (only $15ish buffet). $15 parking is annoying, but I guess to be expected for the location.

Positives: Great location, nice pool and hot tub, great staff.

Negatives: A little bit of noise in the hallway - but that's more just luck then anything to do with the hotel.

Reviewer: Not provided on Wed 06 Feb 2008 rated 8 out of 10.

For the price that I paid this was excellent value. Large, clean room. Location was excellent for Downtown Ottawa but what goes with that is a high outside noice level.

Positives: Excellent location, clean, good size room.

Negatives: Reception forgot to tell me that I needed a token to get out of the parking lot.

Reviewer: Not provided on Thu 13 Dec 2007 rated 10 out of 10.

Great location when visiting in Ottawa.

Positives: Location.

Negatives: The room was small.