Quality Hotel ( Downtown )

Reviewer: Not provided on Tue 22 Mar 2011 rated 9 out of 10.

I was really happy with the location and quality of this hotel for the price I received. It exceeded my expectations and I feel it was an extremely good value. The hotel is clean, quiet and close to all the downtown attractions.

Positives: I was really pleased with the quality of the room provided.

Negatives: I wish there was a better guest computer facility for those on business.

Reviewer: Not provided on Sat 03 Jul 2010 rated 7 out of 10.

it is good but parking is very tight hard to park the car and they charge extra for this

Positives: Very near to downtown and other offices.

Negatives: Parking is not good and they charge extra for the same.

Reviewer: Not provided on Tue 06 Apr 2010 rated 8 out of 10.

It was alright.

Positives: The room and restaurant was better than anything else.

Negatives: The elevator was broken.

Reviewer: Not provided on Thu 26 Mar 2009 rated 10 out of 10.

The hotel is right in downtown Ottawa. The rooms are adequate and clean. There was a fold-out couch for our adult daughter who was traveling with us, and coffee maker in the room. It was clean.

Positives: The hotel is centrally located.

Negatives: There was no breakfast provided, and we had to pay $10.00 for parking.

Reviewer: Not provided on Tue 03 Mar 2009 rated 10 out of 10.

Fantastic staff and management make this hotel a great place to stay. Location is also really good.

Positives: Great front desk staff and management extremely helpful people there.

Negatives: I

Reviewer: Not provided on Thu 16 Oct 2008 rated 9 out of 10.

Overall is good and comfort. Good location. But a little bit noise at night.

Positives: Good location.

Negatives: A little bit noise at night from upstair & outside.

Reviewer: Not provided on Sat 13 Sep 2008 rated 10 out of 10.

Great place to stay and the staff is great also. See you next time.

Positives: The hotel is near from rideau centre and others facilities. Great place to stay.

Negatives: None.

Reviewer: Not provided on Wed 13 Aug 2008 rated 9 out of 10.

While there are some hotels with better location in downtown Ottawa, few have the easy access to in and outbound traffic routes. This location has everything you need.

Positives: Excellent location, great service.

Negatives: Underground parking is crowded.

Reviewer: Not provided on Tue 12 Aug 2008 rated 8 out of 10.

Maintenance man tells me 6th floor was empty but they started us in a room on the 6th floor with a door to an adjoining room, noisy AC and volume was not working on TV. He moved us to the other end of the hall. Quiet room and everything worked. Frustrating at times.

Positives: Helpful friendly staff, good location.

Negatives: The hotel gives a room with problems. This time noisy AC and no TV volume. Then moved to new room.

Reviewer: Not provided on Wed 23 Jul 2008 rated 8 out of 10.

Locate in downtown and near a bus terminal. This hotel is good for those who wants to stay cheaply near to the main attractions of Ottawa.

Positives: Close to transportation.

Negatives: The neighborhood doesn't seem very safe.

Reviewer: Not provided on Sun 20 Apr 2008 rated 8 out of 10.

That was good in general.

Positives: Good location, cleanliness and coziness. Free internet access in room was the best.

Negatives: Paying for hotel's parking.

Reviewer: Not provided on Fri 11 Apr 2008 rated 10 out of 10.

The hotel was everything I had expected it to be. The staff was friendly and very helpful. I had left my camera behind when I checked out. The staff found the camera and forwarded it to me by courier post. The room was spacious, clean and equipped with internet connection. The bathroom had all the usual amenities one would expect. But most of all, it was clean. Shops and restaurants, as well as the parliament hill were in walking distance. I can highly recommend the hotel to the weary traveler.

Positives: Friendly staff, clean room with comfortable beds, convenient location, ample parking.

Negatives: No dining facility of their own.

Reviewer: Not provided on Fri 11 Apr 2008 rated 9 out of 10.

They should improve the lighting in the rooms. There is no desk lamp on the desk/table and hence I was unable to work. The lamps next to the bed were too low in brightness. Also, no Kleenex in bathroom. This is standard item nowadays. Otherwise, a nice place.

Positives: Location.

Negatives: Hotel parking garage, can't depart. Leave between 11 pm and 7 am. Also the lighting in the room was limited. No lamp on desk, could not work.

Reviewer: Not provided on Tue 25 Mar 2008 rated 8 out of 10.

I had expected a better hotel for the price.

Positives: Staff.

Negatives: Parking and signage.

Reviewer: Not provided on Thu 20 Mar 2008 rated 10 out of 10.

Great location, super price, clean rooms, firm mattress, TV works well. I'm happy to be coming back next year. Nice to have LCBO across the street as well as a market.

Positives: Great location, great features for the price point. Clean rooms, nothing fancy, just great value.

Negatives: We love you guys!

Reviewer: Not provided on Mon 10 Mar 2008 rated 5 out of 10.

Hotel was booked basically as a place to lay my head down after going to a Sens game. Definitely not upscale but certainly OK for a economical, dry place to crash. If you're not fussy and can put up with a mediocre place, than this is the place for you. Just don't expect to get the high roller advantages. Don Cherry's restaurant is good, attached to the hotel, but service is somewhat slow. Can't really complain though given the price and star rating. Would stay here again for a leisure stay out on the town, but not for a romantic getaway.

Positives: Decent location.

Negatives: Needs updating - all areas.

Reviewer: Not provided on Tue 04 Mar 2008 rated 8 out of 10.

Its fine as a property goes.

Positives: Location, nice room, heated garage.

Negatives: They tried to charge me an extra $40. for switch to a smoking room, but relented when I arrived.

Reviewer: Not provided on Tue 20 Nov 2007 rated 6 out of 10.

Pretty standard Ottawa business hotel. Nice warm place to stay but nothing special. Bathroom water pressure was up and down and made the shower a challenge. And the television picture was fuzzy, the coffee maker skuzzy. I also wasn't impressed with the long crack in the ceiling. The hotel should seriously consider investing some time into upgrading the premises.

Positives: We liked that the location was very close to the market and central city bus services. Very convenient location.

Negatives: The television signal was fuzzy, and the front lobby was in disrepair.

Reviewer: Not provided on Sun 18 Nov 2007 rated 7 out of 10.

Met expectations for star level, staff friendly. no complimentary breakfast.

Positives: Good location, Downtown Ottawa restaurants and shopping nearby.

Negatives: Parking generally extra.