Oakes Hotel Overlooking The Falls

Reviewer: Not provided on Sat 06 Sep 2008 rated 5 out of 10.

Great hotel location but that's about it. The pool was teeny, the room service had poor hours and was overpriced, and the room view we had wasn't great, we won't be back to the Oakes again!

Positives: The location was great. I loved it.

Negatives: Our room that was supposed to have a view of the falls had the farthest thing from it. We had a view of tour buses and a parkade.

Reviewer: Not provided on Sat 06 Sep 2008 rated 7 out of 10.

Rooms were ok but the hotel looked tired, it needed a refurbish, staff was not very happy, the guy that checked us in was very miserable.

Positives: Overlooks Niagara falls.

Negatives: Swimming area lacked attention and cleanness.

Reviewer: Not provided on Thu 04 Sep 2008 rated 7 out of 10.

The location is the best and the view spectacular. The hotel is itself is rather bare-bones, you're paying for the view and it's well worth it.

Positives: The view was spectacular.

Negatives: The rug and chairs need to be cleaned.

Reviewer: Not provided on Wed 03 Sep 2008 rated 1 out of 10.

I requested a room changed because the carpet was filthy and the smell in the room was nauseating. I was extremely displeased with this hotel. I will not return and I will certainly begrudge the time. My family was very disappointed--we did not use the bathing facilities as they were too unclean.

Positives: Only the location was ideal.

Negatives: As a doctor, I have to say that I worried about the cleanliness and health of my family while staying here. The room was filthy.

Reviewer: Not provided on Thu 07 Aug 2008 rated 5 out of 10.

Also the more expensive of the 2 rooms had virtually no bathroom - not what I expect in a 4 star hotel - this was more 2-3 star level. The upgraded room on the 2nd night was acceptable.

Positives: Location.

Negatives: Unable to upgrade even though paying due to room availability.

Reviewer: Not provided on Mon 04 Aug 2008 rated 9 out of 10.

The room had a great view of the falls.

Positives: View of the falls.

Negatives: Parking lot filled too quickly.

Reviewer: Not provided on Fri 01 Aug 2008 rated 5 out of 10.

We got there little early and they asked us to wait because our room was not ready. I understand because we were about couple hours early. We were suppose to check in at 3 and our was still not ready. The staff showed me other room and I had to pay more. The room was little dirty and nothing seem to be working in the room. Our phone was not working, no minibar.

Positives: Good Location that's about it.

Negatives: Rooms were little dirty.

Reviewer: Not provided on Wed 30 Jul 2008 rated 7 out of 10.

Good location: next door to Fallviews Casino and restaurants and shops, with nice view of the falls from the observation desk. The air conditioning in the room was really loud. I had to unplug it in order to sleep. The hotel hall ways can use better clean-ups.

Positives: Location.

Negatives: Noisy air conditioner.

Reviewer: Not provided on Wed 23 Jul 2008 rated 3 out of 10.

This hotel clearly caters to their guests on the top few floors. Everyone else is less than important. The description of hotel only applies to the upper floors, the rest of this place is a dump! Truly overpriced for the quality. Additionally, there appears to be zero security as far as locked doors. Anyone can walk in off of the street.

Positives: Location of hotel is close to falls.

Negatives: The carpet in the room was filthy, there was 1 washcloth for 5 people, room had zero view, pool was tiny.