Comfort Inn

Reviewer: Not provided on Sun 14 Sep 2008 rated 10 out of 10.

Great place to stay. Shuttle right outside hotel, can take you right down to the falls. Would recommend.

Positives: NA.

Negatives: Kitchen was clean and new but located in basement level.

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

Very clean - not overly fancy - could use a new floor but we liked the location. Would have liked a fridge and microwave in the room - handy with children - especially for fruit and cold drinks. The staff was very pleasant. Was under construction - however removed from the area we stayed in. I'm sure will be a nice addition.

Positives: Clean, staff was very friendly, location was good.

Negatives: Would have liked a fridge in the room - traveling with children - nice to have fruit and drinks for them in the room.

Reviewer: Not provided on Sat 30 Aug 2008 rated 9 out of 10.

Very well kept and updated, felt very safe and would have liked to shop at the next door mall if time had permitted. Breakfast could have been better with some fresh fruit. Staff was very friendly and Knowledgeable about getting to the Falls and where to park inexpensively.

Positives: Very well kept, looked like new both inside and out.

Negatives: The continental breakfast could have had fruit, kind of dull offerings.

Reviewer: Not provided on Thu 17 Jul 2008 rated 8 out of 10.

The rooms were large and clean. Not a bad experience, although it was not particularly enjoyable to have to walk through the parking lot, especially at night, to get to the rooms at the back. The biggest inconvenience was having to go to the lobby with laptop to get online, especially in pouring rain. For the money, there should be wireless internet service in all the rooms.

Positives: Staff was helpful.

Negatives: There was no wireless internet in the rooms at the back of the lot and the pool was quite small.

Reviewer: Not provided on Wed 09 Jul 2008 rated 5 out of 10.

I feel that it was not close enough to the downtown area. We had to take taxis everywhere, which added to our overall cost. It was inconvenient to not have a restaurant or tuck shop there. The view was of the parking lot and the room was very dark, due to the very small window. It would have been nice to have a balcony at least. The room smelled like smoke. For the price I feel we should have at least been closer to downtown. Not a good experience.

Positives: Can not think of anything I liked about it.

Negatives: Location, there was no restaurant, no balcony, very small window in room, not worth the price.

Reviewer: Not provided on Tue 08 Jul 2008 rated 8 out of 10.

Nice location with nice indoor pool and Jacuzzi. Staff was very friendly and very helpful. Rooms were clean, but need updated. Hotel is right next door to an outlet mall. Lots of restaurants in the immediate location of the hotel.

Positives: Staff was very friendly and helpful.

Negatives: Rooms need updating, they were clean, but old.

Reviewer: Not provided on Fri 27 Jun 2008 rated 6 out of 10.

Just adequate to sleep at night after a tiring day outdoors.

Positives: Front office was friendly. Room adequate.

Negatives: Large black ant in the bathroom. Not enough towel racks in bathroom. Noisy wheels of housekeeping trolley were disturbing.

Reviewer: Not provided on Mon 25 Feb 2008 rated 8 out of 10.

The hotel is clean and well maintained. It was busy when we stayed but we did not hear the other guests. Continental breakfast was good. Conveniently located for shopping off of the "strip".

Positives: It was in a great location. It was quiet and clean. Good quality for the price.

Negatives: We stayed for two nights and the satellite was not working for the entire time we were there. The beds were soft. Back parking area was icy.

Reviewer: Not provided on Thu 30 Aug 2007 rated 2 out of 10.

We arrived around 12 minutes. The person was civil but not friendly or helpful. We found out that when it said wireless internet available that it did not extend to the older section we placed in. we would have had to bring our lap tops to the lobby and get a password and sit there to use them. Housekeeping not great either.

Positives: Location.

Negatives: We were in the old part of the hotel.

Reviewer: Not provided on Thu 23 Aug 2007 rated 9 out of 10.

This hotel is clean and the people were extremely professional. We were disappointed that the free shuttle into town is no longer running...but the front desk called a cab for us ($17 round trip for two). A shuttle pass is also available=6$ per day per person. The pool and Jacuzzi was a surprise when we arrived-it looked great. Breakfast was truly continental-and satisfactory. But it was served in the basement. We had a great time. Our needs were meeting.

Positives: Clean room, quiet hotel, and nice Jacuzzi.

Negatives: Not free shuttle to casino.

Reviewer: Not provided on Thu 16 Aug 2007 rated 6 out of 10.

The lobby area was beautiful and the staff friendly. There was also a nice continental breakfast. The room though was not attractive, had none of the little finishing touches that most do. It was a big empty room with 2 beds. No shampoo/conditioner, 1 very small bar of soap, just a couple towels. I would not have expected this with the price I was paying.

Positives: The hotel was close to the outlet shopping center.

Negatives: The room was not decorated at all - no shampoo, few towels, and no pictures.

Reviewer: Not provided on Tue 14 Aug 2007 rated 8 out of 10.

I did not like the fact that we had to walk outside in our bathing suits to get to and from the pool in the main building from the courtyard suites. I did not feel comfortable. The grounds were clean and the rooms were nice. I would stay here again if traveling to Niagara.

Positives: It was in a great location.

Negatives: No connection from courtyard suites to the main building.

Reviewer: Not provided on Mon 13 Aug 2007 rated 8 out of 10.

Pretty nice hotel and amenities but only 2 ice machines for the whole hotel. Parking was insufficient for number of rooms. It would be nice if they provided entry from the side doors with your room key!

Positives: Overall, it was clean and convenient location.

Negatives: Limited parking and only way to get into hotel was from the main entrance!

Reviewer: Not provided on Mon 30 Jul 2007 rated 10 out of 10.

It was great and having my family members rooms so close to ours made it real nice. We all had a great time.

Positives: My family was there too in different rooms & it was great.

Negatives: Nothing.

Reviewer: Not provided on Wed 25 Jul 2007 rated 3 out of 10.

If we would have been able to stay in the newer part of the hotel, our stay would have probably been different. Unfortunately we were not and our room was dark, dirty, with awful mattresses. We had to walk out of our room to get to the new hotel where the breakfast was. Overall very disappointed.

Positives: The hotel lobby was beautiful as it was a newer building.

Negatives: Our room was in the older building with awful mattresses and dirty feeling to it.

Reviewer: Not provided on Sun 15 Jul 2007 rated 4 out of 10.

Checked in and they said we had a smoking 2-queen room. No, we did have a non-smoking reservation. They put us in the building in the back. OK, the room was decent size but had some "critters" (bugs) crawling around, no towel racks and was a disappointment. I really hated lugging all the bags up narrow outdoor stairways to get to room 235 as well. The people partying out w/their room furniture on the overhead walk way was a pain. Put in a cramped basement room that was hot along with the burnt-toast smell was a real treat for our kids. I have a feeling that if the reservation had been for non-smoking in the first place we'd have been in the main building and the stay would have been better. This hotel is an example why we carry Clorox wipes with us.

Positives: That the continental breakfast didn't give us food poisoning - luckily.

Negatives: Second story room in the back 40 away from the main hotel.

Reviewer: Not provided on Mon 02 Jul 2007 rated 9 out of 10.

We had a great time there and we enjoyed going to the breakfast room for the continental breakfast. My husband loved the workout room and everything was right there for us regarding the public transportation and restaurants.

Positives: Excellent location, friendly, clean, and affordable.

Negatives: One night, there were kids there running and slamming doors.