Four Points by Sheraton

Reviewer: Not provided on Mon 04 Jul 2011 rated 6 out of 10.

Convenient to the airport.

Positives: Convenient to the airport.

Negatives: Paid parking.

Reviewer: Not provided on Wed 27 Oct 2010 rated 8 out of 10.

Overall, pleased with price I paid, and the value.

Positives: Free Internet service to print Southwest boarding pass.

Negatives: Breakfast eggs Benedict - could not cut muffin the egg sat on.

Reviewer: Not provided on Fri 02 Apr 2010 rated 10 out of 10.

Overall, a wonderful experience. Friendly staff, great food and clean bedroom! I would definitely go back.

Positives: The restaurant and the closeness to the airport.

Negatives: The bathroom was extremely small.

Reviewer: Not provided on Thu 10 Sep 2009 rated 7 out of 10.

Friendly staff in a newly renovated building. The common areas are nice with extended amenities in the lobby including a complimentary business center with two computer workstations. The room they put me in was a good size but it is a bit tired and the bathroom is definitely on the small side. The TV was an old clunker with very poor sound. I don't know why they wouldn't invest a few hundred dollars to get a flat screen LCD TV for their rooms as it would certainly encourage more people to view their pay-per-view movies.

Positives: Friendly staff, complimentary business center.

Negatives: It's hard to find in the maze of highways out by the airport, small bathroom.

Reviewer: Not provided on Wed 26 Aug 2009 rated 7 out of 10.

Even though the front desk staff was courteous, the helpfulness of giving good directions to certain places was not good at all. At one point I was directed to the computer/business area to look up directions myself.

Positives: Housekeeping staff was excellent - helpful, friendly.

Negatives: Not informed of local attractions/festivals.

Reviewer: Not provided on Wed 24 Sep 2008 rated 9 out of 10.

Excellent hotel! Very comfortable, staff was friendly and answered all my questions. This is my second time around at this hotel chain and they certainly do not disappoint.

Positives: Rooms were very clean and cozy. It was close to the airport too.

Negatives: Price for parking was excessive.

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

Very nice hotel with friendly staff, would recommend to friends.

Positives: Nice, clean & friendly staff.

Negatives: Kids were hanging around business center at all hours.

Reviewer: Not provided on Sun 07 Sep 2008 rated 9 out of 10.

Our overall stay was more than we expected. All the staff was super friendly, everything was very convenient for us. Lots of wagons for peoples luggage made it that much more convenient since we had brought everything but the kitchen Zink. The hotel provided bottled water, coffee, newspaper, soap, shampoo, and all needed the little accessories people need on a trip. They had complimentary, vitamin water, and candies for the kids at the front desk for all guests. The reason I didn't give it a perfect 10 was because of the early morning fire drill and the parking fees. We will definitely return.

Positives: Great location. Pool was excellent.

Negatives: Need smoking area with bench. High parking fees.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

Very clean room and great staff. Hotel rooms were a bit small but beds were great.

Positives: Close to the expressway and easy to locate.

Negatives: Very small rooms.

Reviewer: Not provided on Thu 07 Aug 2008 rated 9 out of 10.

Overall excellent stay. courteous staff, clean rooms and public space. Too bad patrons must pay for parking. This should be free to patrons.

Positives: Business center.

Negatives: Pay for parking.

Reviewer: Not provided on Sat 02 Aug 2008 rated 8 out of 10.

The hotel is easy to locate, but parking is not due to construction. The room was nice and the staff was friendly. I had difficulty getting online and called ISP directly. The guy I spoke with had the attitude and could not help me at all. When I called the front desk, they sent a guy who helped me with getting online. Overall, I had a good experience. The only downside is you need to pay $12.00 for parking.

Positives: Nice room and friendly staff.

Negatives: Parking is $12.00 and is expensive.

Reviewer: Not provided on Thu 31 Jul 2008 rated 4 out of 10.

This hotel is very close to the Toronto airport and has a 24 hour shuttle. The shuttle is small though and you wait a long time for it. If you don't get there early enough you risk missing out and waiting until the next departure. The amenities are lacking and the room is very small. There is only one restaurant and it also deals with room service orders. So if the restaurant is busy, they will not answer the phone so you cannot get room service. Once you finally get through, it will take at least an hour to get your food delivered (the food was good once I received it though). This is a good economy hotel but there is nothing luxury or deluxe about it.

Positives: I liked the location to the airport and the 24 hour shuttle.

Negatives: I did not like that it took me over an hour to get room service.

Reviewer: Not provided on Tue 29 Jul 2008 rated 8 out of 10.

The hotel fit my need but did fall short in a couple expectations. It was me and my son that were traveling. We had the breakfast one day and the food was terrible. The pool room was to humid which did not make it comfortable for my son and me. Lastly and most significantly, the one night the hotel hallway was very loud. Teens were partying and slamming doors. While I am a heavy sleeper, my son isn't so it kept him up and kept waking him up. I had to call down twice to have hotel staff to intervene. The hotel staff did intervene but the damage was already done as my son was awake. Overall it was a satisfactory, but some things could of been improved.

Positives: It was close to the airport.

Negatives: The hotel had teenagers that were partying late.

Reviewer: Not provided on Mon 21 Jul 2008 rated 9 out of 10.

A great airport area hotel. Nice looking and comfortable room.

Positives: Great location, comfortable room.

Negatives: Gym equipment was inadequate.

Reviewer: Not provided on Wed 16 Jul 2008 rated 7 out of 10.

Great location, room was a bit small.

Positives: Location.

Negatives: Staff was unwelcoming.

Reviewer: Not provided on Wed 09 Jul 2008 rated 8 out of 10.

A trendy, comfortable hotel, close to the Toronto Airport. Nice pool, sauna & fitness facilities.

Positives: Card with TV channels was available, helped with navigating the stations to find shows.

Negatives: No free continental breakfast for all. Rude.

Reviewer: Not provided on Wed 09 Jul 2008 rated 10 out of 10.

Excellent stay. However, they charge $12 per night for car parking which is ridiculous!

Positives: Price.

Negatives: Parking fees - which is ridiculous.

Reviewer: Not provided on Thu 29 May 2008 rated 9 out of 10.

Standard 4 points by Sheraton, very convenient to airport (walkable Terminal 3); professional staff, quality accommodations, clean.

Positives: Walkable from airport; good staff.

Negatives: More frequent shuttle?

Reviewer: Not provided on Wed 14 May 2008 rated 7 out of 10.

In a good location with a nice pool. The gym was in poor shape with the only treadmill and elliptical broken. The room was more of a 3 star room than 4. I've stayed at nicer courtyard Marriott that are down a star level. A bit expensive for the star level.

Positives: Proximity to my conference destination.

Negatives: Expensive and not worth 4 stars at all.

Reviewer: Not provided on Tue 13 May 2008 rated 9 out of 10.

I will stay here again because of the service However, I prefer the previous hotel we stayed at in March, 2008.

Positives: The service.

Negatives: Room too small.

Reviewer: Not provided on Fri 18 Apr 2008 rated 8 out of 10.

Good clean hotel.

Positives: I liked the room, and office in the lobby.

Negatives: Too many children running all over.