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Reviewer: Not provided on Sun 01 Jan 2012 rated 4 out of 10.
Hotel was OK. Nothing special. Too loud for a young family.
Positives: Price. Restaurant was a good spot for breakfast (our only experience).
Negatives: Location (downtown Windsor).
Reviewer: Not provided on Thu 08 Dec 2011 rated 9 out of 10.
Clean, comfortable hotel centrally located near Downtown Windsor.
Positives: Large, comfortable room.
Negatives: No whirlpool.
Reviewer: Not provided on Fri 08 Apr 2011 rated 9 out of 10.
We liked it a lot, and would recommend it t others.
Positives: Room was quite comfortable and clean.
Negatives: The lobby could have been more inviting.
Reviewer: Not provided on Mon 18 Oct 2010 rated 9 out of 10.
This hotel is located in the downtown area and no parking but every where in the walking distance so no problem finding a variety of restaurant and anything one is looking for.
Positives: The cleanliness, specious and convenient was so much in our advantage.
Negatives: I did not like the fact that the hotel did not have free parking space.
Reviewer: Not provided on Sat 04 Sep 2010 rated 5 out of 10.
Nice size room. Very dirty carpet. Free full breakfast. Additional cost for parking. Internet connectivity very poor or non-existent.
Positives: Spacious room.
Negatives: Internet was barely working.
Reviewer: Not provided on Tue 06 Apr 2010 rated 9 out of 10.
I love suite room with good location. It's clean and have big space. The price is very good for such big suite.
Positives: Location is in downtown, walk to Detroit River,
Negatives: No swimming pool/GYM. They have free pass to YMCA, but due to holiday, YMCA is close.
Reviewer: Not provided on Fri 26 Mar 2010 rated 9 out of 10.
Great staff and very clean.
Positives: Location, staff, spacious rooms, good meal was included.
Negatives: Noise from the water pipes during the night.
Reviewer: Not provided on Sun 03 Jan 2010 rated 6 out of 10.
Outdated hotel in a poor part of town. The room appeared clean and as did the bathroom.
Positives: Friendly front desk personnel.
Negatives: Outdated, needs a face lift. Questionable part of town.
Reviewer: Not provided on Sun 13 Dec 2009 rated 10 out of 10.
Although some time age now, what a great time my wife and I had when in Windsor. The suite was #1, everything you needed and more, food good, staff good, atmosphere good, bar great. One big downside we went to Detroit, never again. We will be visiting the Hotel in 2010 hopefully.
Positives: All.
Negatives: Nil.
Staff / Service: 10
Location: 10
Cleanliness: 10
Reviewer: Not provided on Tue 13 Oct 2009 rated 6 out of 10.
Stayed there for two nights, nice suite with decent size room with kitchen bath and living room. Room service decided to enter room when there was a sign that said do not enter.
Positives: Clean, decent size suites.
Negatives: Pricey for a 2.5 star hotel, parking not convenient.
Reviewer: Not provided on Mon 03 Aug 2009 rated 10 out of 10.
I would recommend this hotel to anyone as it is convenient to downtown and shopping. It was clean, comfortable and well managed. The breakfast was great with many choices.
Positives: The suite was clean, comfortable and well equipped.
Negatives: Did not like the parking arrangements.
Reviewer: Not provided on Fri 01 May 2009 rated 8 out of 10.
Other then one of the bed's box springs were broke (which housekeeping had to have noticed when the bed was made up), the hotel was great. The location was wonderful. I liked the suite idea. So that when I was unable to sleep I had a room to go to while my friend snored away!
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Positives: Location.
Negatives: One of the beds were broken.
Reviewer: Not provided on Sun 19 Oct 2008 rated 10 out of 10.
The hotel was very close to the Casino for those interested. It was only a short walk to the waterfront and the weather was great. There are some excellent restaurants within a 2 block radius and LCBO right by the hotel if people are interested.
Positives: The 2 room suites were handy, especially when we gathered with our extended family before dinner.
Negatives: Restaurant is only open for breakfast, which was okay as it was included, however previously there was a nice restaurant/bar on site.
Reviewer: Not provided on Tue 30 Sep 2008 rated 10 out of 10.
My girlfriend and I stayed here for her 19th birthday. It was a blast. The suite that we stayed in was great, it had a pull out couch, living room, dining room table, private bedroom with french doors and king size bed. The staff was very friendly and helpful. I would recommend this hotel for any couple or group of friends that want to relax in Windsor and see the sights. A+ in my book!
Positives: Free breakfast and awesome suite.
Negatives: $10 for parking.
Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.
Clean comfortable hotel at a responsible price.
Positives: Room and free breakfast.
Negatives: Had to pay for parking.
Staff / Service: 9
Location: 7
Cleanliness: 10
Reviewer: Not provided on Wed 20 Aug 2008 rated 9 out of 10.
This hotel is just perfect for people traveling with children. The separate bedroom allowed us to put our older child to bed while we stayed up with the younger one. The hotel is just a couple of blocks from the waterfront, which was great. If you are not going in and out too much with your car, park at the lot across from the hotel.
Positives: This is a great suite for a family with kids because of the separate room, sink and mini-fridge.
Negatives: Nothing.
Staff / Service: 9
Location: 10
Cleanliness: 9
Reviewer: Not provided on Wed 06 Aug 2008 rated 7 out of 10.
They should not be charging for parking-10.00 for an offsite location. Room was clean and spacious. I would stay there again.
Positives: Location. Nice big room.
Negatives: Parking- charged 10.00 for 1 night. Requested a smoking room and then charged us another 10.00 & tax.
Staff / Service: 6
Location: 7
Cleanliness: 7
Reviewer: Not provided on Sun 03 Aug 2008 rated 10 out of 10.
$10 parking, charged by every hotel downtown Windsor, was only 100 feet away. The free hot breakfast was fantastic. This hotel was money, I would love to stay there.
Positives: Hotel was close to downtown, great room setup.
Negatives: No pool.
Staff / Service: 10
Location: 10
Cleanliness: 10
Reviewer: Not provided on Mon 16 Jun 2008 rated 9 out of 10.
The staff was courteous and friendly. Our room was clean and offered a nice view. A full complimentary breakfast was included as well.
Positives: The location - close to restaurants - was excellent and the suite was spacious and comfy.
Negatives: Parking wasn't on site but it wasnt a problem.
Staff / Service: 10
Location: 10
Cleanliness: 9
Reviewer: Not provided on Wed 16 Apr 2008 rated 8 out of 10.
Decent location, we went for the nightlife, but it is right on the edge of the dumpy part of town. I would not feel safe alone. Accommodating, big room, which was nice because we were staying for more than one night. Parking was reasonably priced.
Positives: Having a suite with a "living room" was great.
Negatives: Toilet seat bolt covers were missing. It was gross looking.
Staff / Service: 7
Location: 9
Cleanliness: 5
Reviewer: Not provided on Wed 02 Apr 2008 rated 9 out of 10.
I thought the hotel rooms were excellent and the location was good if you are traveling over to Detroit. The staff was friendly. Unfortunately no pool or sauna in the hotel.
Positives: The size of the room.
Negatives: No pool or sauna.
Staff / Service: 8
Location: 9
Cleanliness: 9
Reviewer: Not provided on Thu 06 Mar 2008 rated 8 out of 10.
It was a nice room and had good staff but the partying in the halls both nights we were there was a bit excessive and people were knocking on the doors and asking for beer at 3 in the morning.
Positives: It was a good price and the rooms were very big.
Negatives: It was a party hotel with people in the halls partying until 4 in the morning.
Staff / Service: 8
Location: 7
Cleanliness: 8
Reviewer: Not provided on Wed 30 Jan 2008 rated 1 out of 10.
Finally, I feel as though I was robbed on this trip. I booked a room for 2 people, brought sleeping bags for an additional 2 people realizing that I might get only one bed. When I told the hotel that I had 4 people in my room, they charged me an additional. This raised the price of the room by 50%!
Positives: Location.
Negatives: Additional fees for everything including parking, additional people in room, etc.
Staff / Service: 1
Location: 8
Cleanliness: 3
Reviewer: Not provided on Thu 17 Jan 2008 rated 9 out of 10.
It was a really nice hotel to stay at, I like the room setting, and this is what I would like to have next time I'm out of town.
Positives: Clean, close to Downtown area, setting is great.
Negatives: Too many kids in their 20's making noise.
Staff / Service: 9
Location: 9
Cleanliness: 9
Reviewer: Not provided on Sun 16 Dec 2007 rated 10 out of 10.
Second time we have stayed here. Excellent facility.
Positives: Nice facilities.
Negatives: Very poor continental breakfast.
Staff / Service: 10
Location: 9
Cleanliness: 10
Reviewer: Not provided on Mon 24 Sep 2007 rated 10 out of 10.
Staff was very helpful and nice. Close to downtown with free shuttle service to casino and other hotels. The suite was very nice and well lay out. I would recommend it highly to friends.
Positives: Well appointed, good room design, loved the French doors.
Negatives: Cramped lobby area, but still nice.
Staff / Service: 10
Location: 10
Cleanliness: 10
Reviewer: Not provided on Wed 20 Jun 2007 rated 8 out of 10.
I would not give it a recommendation; they need to update the room furniture. The hallways have old carpeting along with the room carpeting. It is a nice hotel it just needs updating.
Positives: The rooms were nice in size, and the location and view were great.
Negatives: The room furniture looked old and dated, and there was nowhere to park the car without paying big money.
Staff / Service: 8
Location: 10
Cleanliness: 10
Reviewer: Not provided on Wed 30 May 2007 rated 10 out of 10.
we had a great stay and the employees were great!
Positives: very clean and secure!
Negatives: the view
Staff / Service: 10
Location: 10
Cleanliness: 10