Coastal Inn Fort Howe

Reviewer: Not provided on Wed 30 Sep 2009 rated 3 out of 10.

I stayed in this hotel because when we arrived the front desk person told us that if we stayed here for a week that they would give us a rate for the night. Well it was a big fight doing that, the woman in the office who told us no and that we would have to talk to the sales manager, then they told us that we did not stay in for the week, we are waiting for a property deal and checked out and checked in for 1 hour one day, they did not count that as consecutive days when it was, my receipt shows it, the hotel does not look like the photos they have posted, and is rather old and dirty, and my water in the bathroom was pure yellow! I had to have someone come and look at it after the girl at the front desk told me that nobody else's water is yellow, then after waiting an hour and a half when she told me they would send someone up in half an hour, we finally called back down and they sent a man up to look at it, the man was helpful by saying its the city water, whatever. So I would say that this place, after knowing many hotel owners and managers in Vancouver, is not a 3 star at all. It is dirty, we asked the maids to change our sheets and they did not, and they don't vacuum the rooms either, and we have had about 5 towels in our stay with stains on them. I would not stay here again, and don't suggest anyone too unless they believe cleanliness, helpful service, hotel rates. Pretty much all of it.

Positives: It was in the area of my business dealings and great food and staff in the restaurant.

Negatives: All around everything.

Reviewer: Not provided on Thu 16 Oct 2008 rated 8 out of 10.

Overall satisfied with room and price but disappointed with restaurant.

Positives: Swimming pool and exercise room.

Negatives: Breakfast buffet ( food was cold and seemed as if it was leftover from day before).

Reviewer: Not provided on Thu 11 Oct 2007 rated 5 out of 10.

If you want generous rooms with easy access to the ferries, this is a good one to consider. It doesn't have a lot of warmth, but provides clean rooms and friendly staff.

Positives: Good location with easy access to the ferry.

Negatives: The room seemed a little tired with some paint peeling and the tub did not drain properly.

Reviewer: Not provided on Sun 25 Feb 2007 rated 2 out of 10.

I'm not quite sure how these people are still in business. My room was dirty and the staff were rude to me whenever I made the mistake of trying to contact them. Also, the advertised price was jacked up on me when I went to check in. What a rip-off!

Positives: You can leave.

Negatives: Dirty, expensive and it was rude staff.

Reviewer: Not provided on Mon 11 Sep 2006 rated 1 out of 10.

I had made the booking on-line and then called the hotel to ensure that I got 2 non-smoking rooms with 2 double beds because there were 3 adults and 2 children in my party. Reservations assured me that I would get my requested rooms. The on-line hotel description noted as "newly renovated"....when I inquired what was newly renovated, I was told the front reception area but none of the rooms. The day before arriving at the hotel, I called to confirm my rooms and was told that there was only 1 room available and it was a smoking room with 1 king size bed. It took several calls but after 1 hour, the hotel called back to state that they had secured me 2 non-smoking rooms with double beds. I informed that hotel that I would be checking in late (10 PM) and I was assured that my rooms would be held. When I checked into the hotel the next day, the rooms were on different floors and 1 room had only a single king-sized bed. We had to get a roll away bed to accommodate my party of 5. This is the reason why people of skeptical of booking on-line, if I hadn't called to confirmed my rooms, I would have been screwed big-time.

Positives: There is nothing good about the hotel.

Negatives: Old, smelly, run-down, tired.

Reviewer: Not provided on Tue 22 Aug 2006 rated 5 out of 10.

Location is great to the St John's Ferry. The rooms are a good size. What we did not like was that the bath room had used products (hotel brand mouthwash and soaps) left in the room. The tub had a good amount of mold. Considering the location and the price for surrounding hotel, I guess you get what you pay for.

Positives: Location.

Negatives: Bathroom was very dirty and had used products.

Reviewer: Not provided on Tue 11 Jul 2006 rated 9 out of 10.

We had no complaints.

Positives: Location.

Negatives: Smell from neighborhood - paper plant?

Reviewer: Not provided on Thu 06 Jul 2006 rated 10 out of 10.

The hotel had a great view and the staff was very friendly and had an adequate knowledge of the area.

Positives: Great view due to its location on top of a hill overlooking the Bay of Fundy.

Negatives: The downstairs dining left a bit to be desired.

Reviewer: Not provided on Sat 10 Jun 2006 rated 10 out of 10.

I loved waking up to the brisk salt air, the curtains went well with the beautiful view. I honestly think the bed was one of the best I've slept on. Not to soft, not to hard. I got to see the maids making mine and was happy to see no stains or marks of any kind. The bathroom was quaint, the hot water flowed smoothly, no on and off action which is very important during the cold st john winters. Visiting the pool was a treat as was the weight room. I got to meet the new Owner, he was very friendly even offering me coupons for the great penthouse restaurant. All in all a great couple day stay. I wish I could have stayed longer but my wife insisted we visit the great Niagara falls before returning to our side of the country.

Positives: Beautiful views, great service, great food, great stay : ).

Negatives: Weather can be slightly offensive, especially if your not used to it.