The Westin Grand, Vancouver

Vancouver, British Columbia
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The Westin Grand, Vancouver is a hotel located in Vancouver. Located in the heart of one of British Columbiaâ?'s most exciting cities, The Westin Grand, Vancouver, boasts easy access to area attractions. Our prime location at the crossroads of trendy Yaletown and Robson streets puts our guests close to the cityâ?'s best dining, shopping, and entertainment. Rejuvenate at The Westin Grand, Vancouver, with a few laps in the outdoor heated lap pool or a workout in the WestinWORKOUT® Gym with dazzling city views. Enjoy a meal at our delicious Aria Restaurant which serves delectable dishes with a Pacific Rim influence. Our beautiful suites ensure your relaxation. Floor-to-ceiling windows offer wonderful views of the city. And our signature Heavenly Bed® and deep soaking tubs encourage complete relaxation., New passport restrictions for air travel to and from the United States and Canada, Mexico, Bermuda, and the Caribbean have taken effect. Travelers are required to have a passport

Local dining options close to The Westin Grand, Vancouver include Gallery Cafe & Catering, Salathai Thai Restaurant, Top Of Vancouver Revolving Restaurant, and Afro Canadian.

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Photo of The Westin Grand, Vancouver
433 Robson Street & Homer
Vancouver
British Columbia
V6B 6L9
Canada


Tel: (604) 602-1999
Fax: 604-647-2502
Tollfree: 888-680-9393

Reviews for The Westin Grand, Vancouver, Vancouver

8 / 10 based on 19 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Mon 20 Sep 2010

Positives: An upper floor suite with a grand view, well equipped and designed kitchenette.

Negatives: The hotel has a green option, (no housekeeping).

Comments: The lobby is on the second floor, thus one's first impression at the street level entry does not do the hotel any justice. Wonderful staff, clean, cozy rooms.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Thu 20 May 2010

Positives: The staff - so pleasant, helpful and professional -

Negatives: Nothing - everything was perfect

Comments: It carried the WESTIN name for sure. Very clean, professional staff - best beds .. Our stay was way to short...

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Fri 18 Sep 2009

Positives: Excellent customer service.

Negatives: Nothing.

Comments: When we arrived, our luggage was whisked away. Although we were traveling with my mother and her good friend, who were staying on a different floor than us, the correct luggage wound up in our room by the time we got there. Everyone was friendly and helpful. No complaints.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Fri 05 Jun 2009

Positives: The bed was amazingly comfortable.

Negatives: Very positive experience.

Comments: The room was very large with a separate bedroom and a living room with a wet bar, mini fridge, microwave and dishwasher.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Thu 21 May 2009

Positives: Great room, location, great staff.

Negatives: Nothing negative to say.

Comments: Great location, friendly staff, great room, clean, comfortable modern hotel.

4 OUT OF 10 rating rating rating rating
Sat 18 Apr 2009

Positives: The bathroom was nice.

Negatives: Slowest elevators ever!

Comments: A very small bedroom with a queen sized bed, one robe, one glass in the bathroom. The bed was not comfortable at all and we had a terrible nights sleep. The elevators were incredibly slow and just getting up and down from the room was a task. The parking garage was tiny and the spaces were very tight.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Sun 05 Apr 2009

Positives: Location, staff, cleanliness, quiet.

Negatives: Water not hot enough for a bath although

Comments: Good location downtown Vancouver, quiet, staff professional yet friendly.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Thu 26 Mar 2009

Positives: Customer Service.

Negatives: No views for the hotel room and upgrade fee.

Comments: Awesome hotel rooms. Touch lamps, heated bathroom floors, complimentary strawberries, Comfortable mattress, fancy coffee machine, microwave and toaster in room.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Sun 08 Mar 2009

Positives: The room was spacious and had a well-hidden kitchen.

Negatives: Lobby/access/entrance to hotel.

Comments: Stylish room and public spaces. All rooms have a kitchen; in mine (a studio) it was well hidden in built-in cabinets. Some deferred maintenance issues (toilet handle sticks). Awkward pedestrian entrance to hotel from street - lobby is 2 floors of stairs up from Robson; avoid stairs by using rear (car) entrance.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Thu 25 Dec 2008

Positives: Location was good, and the restaurant food was great.

Negatives: Parking a little pricey and odd setup for restaurant.

Comments: We enjoyed the location and the room was very nicely appointed. The restaurant food was delicious but, could have a nicer set up for the hotel - seemed like you were walking into a lounge, which you did have to to get to the dining area. Our view was looking directly on/at apartments so it felt like you didn't want the blinds open. Overall, we thought the room was very nice.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Mon 27 Oct 2008

Positives: Suite set-up.

Negatives: No recycling bins.

Comments: Great value for the money.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Tue 21 Oct 2008

Positives: Free upgrade.

Negatives: Slow elevators.

Comments: Very nice staff. complimentary upgrade, free chocolate covered almonds, wine and beer store right next door. Walking distance to clubs, restaurants, shopping. Great heavenly bed, shower and the view was remarkable.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Tue 09 Sep 2008
Staff / Service: 9
Location: 9
Cleanliness: 10

Positives: Swimming pool and workout room.

Negatives: Lack of guide books and activities in lobby.

Comments: Hotel is situated in a great location, two Starbucks less than 2 blocks away and several restaurants close by. We had a wonderful view from the 20th floor. The room was good size and clean. We used the spa and pool area which was very nice.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Sat 30 Aug 2008
Staff / Service: 9
Location: 9
Cleanliness: 10

Positives: Great to have suite and kitchenette.

Negatives: Oddly stocked kitchen - dishwasher, no soap. Convection oven, no directions.

Comments: Very clean and comfortable hotel. Staff were business-like and efficient, though not effusive. Right in the heart of downtown. Suites with some kitchen facilities were very helpful for a somewhat Extended Stay.

6 OUT OF 10 rating rating rating rating rating rating
Sun 24 Aug 2008
Staff / Service: 7
Location: 9
Cleanliness: 9

Positives: The location.

Negatives: Room was small.

Comments: Did not meet my expectations for the price.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Tue 05 Aug 2008
Staff / Service: 10
Location: 9
Cleanliness: 10

Positives: Location.

Negatives: None.

Comments: Great clean hotel with excellent accommodations and location.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Tue 05 Aug 2008
Staff / Service: 10
Location: 8
Cleanliness: 10

Positives: Room was larger than expected with lots of storage.

Negatives: Had to request pillows and blanket for sofa bed, took over an hour to arrive.

Comments: Overall a nice hotel. Not the best Westin I've stayed in but a good value for the star rating. Desk staff was extremely friendly and helpful. Valet service was mediocre. Hotel is at extreme east end of Robson which is quieter but a longer walk to shops and restaurants. I called about directions to the check-in area and was told right on the corner of Homer and Robson. The hotel entrance is actually hidden in an alley off Robson and took us three trips around the block to locate. Hotel signs are not readily apparent from other business signs on Robson street.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Wed 30 Jul 2008
Staff / Service: 9
Location: 9
Cleanliness: 9

Positives: The room was beautiful and so clean. The staff was friendly and the location was superb.

Negatives: The elevators are so slow making check out time a disaster.

Comments: The hotel is situated close to restaurants and shopping very central. The staff was very friendly and accommodating. The rooms are spectacular and very clean. My only complaint is that there are only 2 elevators that are extremely slow, after three elevators passed our floors and were full with people upon check out we had to take the stairs which was not so fun for a pregnant lady.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Tue 29 Jul 2008
Staff / Service: 9
Location: 10
Cleanliness: 10

Positives: Excellent location.

Negatives: Only one mirror in entire suite, in bathroom, made it hard for two to get ready at the same time.

Comments: Great location and very nice suite, wonderful view of the city lights at night. Staff were friendly and helpful. We could walk everywhere and there's plenty to see and do. Our suite had a mini kitchen with amenities I wouldn't have expected. My only complaint was that the only mirror was in the bathroom, so when getting ready it made it harder for us both to get ready at the same time. They need to put up a mirror in the bedroom and it would be perfect.

Exterior Deluxe Suite Balcony Deluxe Suite Bedroom Deluxe Suite Studio Suite Westin Workout Lobby Lounge

120 AC. 24-hour front desk. 24-hour room service. ATM/Cash machine. Accessible facilities. Air conditioning. Baby sitting. Baggage hold. Ballroom. Banquet facilities. Boutiques/stores. Business center. Casino. Child programs. Children welcome. Complimentary in-room coffee or tea. Concierge floor. Connecting rooms. Data port. Dry cleaning. Express check-out. Fire safety compliant. Gift/News stand. Golf. Hair dryer. Handicap rooms. Heated pool. High speed internet access. High speed wireless. Ironing board. Jogging track. Kitchenette. Laundry/Valet service. Lounges/bars. Managers reception. Medical Facilities Service. Non-smoking rooms (generic). Outdoor pool. Parking. Pets allowed. Phone services. Private bath or shower. Public area air conditioned. Restaurant. Safe deposit box. Sauna. Shopping mall. Shops and commercial services. Steam bath. Sundry/Convenience store. Turndown service. Valet parking. Video checkout. Video game player. Video games. Wakeup service. Whirlpool.

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Helijet Heliport (CXH) 10.00 Block. Vancouver Harbour Water Airport / Coal Harbour Seaplane Base (CXH) 10.00 Block. Vancouver International Airport (YVR) 8.00 Mile.

Starting at Vancouver International Airport Take the Arthur Laing Bridge onto Granville Street. Proceed to Downtown and turn right at the Seymour Exit. Proceed 7 blocks and turn right onto Robson Street. The hotel is located at the corner of Homer and Robson.

Near to the following attractions

  • The Bay Downtown (Shopping)
  • Cineplex Odeon Movie Theatres
  • City University
  • Yaletown (The "Silicon Valley" of Vancouver)
  • Canada Post
  • Telus Communications
  • Revenue Canada in Library Square
  • At&t
  • Canadian Broadcasting Corporation
  • Queen Elizabeth Theatre
  • Helijet Heliport
  • Vancouver Harbour Water Airport / Coal Harbour Seaplane Base
  • Vancouver International Airport

Any prices displayed for The Westin Grand, Vancouver should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.