Inn at the Quay

New Westminster, British Columbia

Inn at the Quay is a hotel located in New Westminster. Sublime style meets divine comfort at New Westminster s most intimate luxe riverfront hotel. Revel in the little luxuries you ll soon find you cannot live without- cheeky chairs and sofas with South Beach soul and spa-inspired guest baths riverfront balconies in guestrooms swanky wine flight nights and more. You can rendezvous in inspiring meeting rooms with water views savour local seafood at The Boathouse restaurant or hop on the SkyTrain and an easy 30-minute ride puts you smack in the middle of downtown Vancovuer action.

Local dining options close to Inn at the Quay include Burger Heaven Restaurant, Cockney Kings Fish & Chips, Sushi Zone, and Royal Tandoori Indian Restaurant.

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Address and Location details

Photo of Inn at the Quay
900 Quayside Drive
New Westminster
British Columbia
V3M 6G1

Tel: (604) 520-1776
Fax: (604) 520-5645
Tollfree: (800) 663-2001

Reviews for Inn at the Quay, New Westminster

7 / 10 based on 20 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

9 OUT OF 10 Reviewer: Not provided - Sat 06 Aug 2011

Inn at the Quay

Clean, well kept location with comfortable, mid-scale plus rooms. Most rooms have a great view from the balcony and the location is adjacent to a boardwalk. Parking was $6/day. Common areas are fine but leave no lasting impression.

Positives: Clean, well appointed rooms; nice view.

Negatives: Location is some distance from downtown.

9 OUT OF 10 Reviewer: Not provided - Fri 31 Dec 2010

Inn at the Quay

A nice hotel at a great place. Most of the hotel is located over the river and each room has a great view.

Positives: Great location on the water overlooking the Fraser River. Every room has a view!

Negatives: Access to the hotel by car is a bit difficult.

10 OUT OF 10 Reviewer: Not provided - Sat 12 Sep 2009

Inn at the Quay

The hotel staff was very helpful and the room was very clean.

Positives: I really liked being on the water for the view and ambiance.

Negatives: It was hard to find the hotel entrance the first time.

9 OUT OF 10 Reviewer: Not provided - Mon 17 Aug 2009

Inn at the Quay

Nice water view with easy access to main attraction.

Positives: nice view and easy to access Vancouver attraction

Negatives: There were few choice of other restauranst other than in hotel's.

10 OUT OF 10 Reviewer: Not provided - Mon 15 Jun 2009

Inn at the Quay


Positives: Large comfortable bed.

Negatives: Construction over the road.

8 OUT OF 10 Reviewer: Not provided - Wed 22 Apr 2009

Inn at the Quay

The room was very nice, very clean. The location is nice but not much to see or do in the area. Nice for a relaxing weekend.

Positives: The location of the hotel on the river and the Boardwalk is very nice.

Negatives: The whole area is under construction and many shops closed. The entrance is difficult to get into.

10 OUT OF 10 Reviewer: Not provided - Wed 18 Mar 2009

Inn at the Quay

Amazing staff, luxury linens, flat screen TV, min bar and balcony- and most importantly, a huge working space and great desk chair await anyone staying here when visiting Vancouver. The toiletries were also so luxurious and delicious smelling. Chocolates with a note from management also greeted me each night, with a paper in the morning. I hung my breakfast choices on my door to be promptly served in the morning. The fitness center had it all, including a whirlpool (which, for this Texan, could have been warmer but was nice all the same). The lobby was beautifully decorated and inviting, complete with a fireplace! This hotel was a gem.

Positives: Beautiful decor, excellent services, great toiletries!

Negatives: High speed internet was spotty and slow.

5 OUT OF 10 Reviewer: Not provided - Thu 08 Jan 2009

Inn at the Quay

Room was large with view of the river. Modern furniture in room. Hotel is currently undergoing renovations. Okay for the price.

Positives: Relatively close to Simon Fraser University.

Negatives: In midst of renovations so not as clean.

9 OUT OF 10 Reviewer: Not provided - Sat 06 Sep 2008

Inn at the Quay

Although the location was not ideal for the activity that I participated in, I was quite satisfied with the hotel.

Positives: Quiet, clean and spacious room with good view.

Negatives: I had to wait for 1 hour while check-in.

Staff / Service

5 OUT OF 10 Reviewer: Not provided - Sat 06 Sep 2008

Inn at the Quay

The Inn at New West Quay was very nice and clean and the room was spacious, but there were some older features like the old air conditioner as you can see in the pix it was built in the late 70's. The view of the water was good, but we did not feel a need to walk on the boardwalk or stay for the Market that only started after 11 am on weekends. The only really disappointing thing was that it was in the middle of a lot of residential towers and close to the train tracks, it made it really hard to get to and it was far from almost everywhere. Richmond was only 20 mins away but it was only because it was connected to the highway. It was really difficult to get to and from the Vancouver Downtown, and similar for Burnaby.

Positives: Very clean and spacious, nice views.

Negatives: Was very hard to get to and far from downtown!

Staff / Service

4 OUT OF 10 Reviewer: Not provided - Thu 04 Sep 2008

Inn at the Quay

The view from the rooms was excellent. Proximity to Downtown New Westminutester was awesome. However, the AC in our room didn't work. Attempts to talk to the night desk person or a manager did not result in the AC being fixed. We were provided a fan, and asked to crack a window open. They said they would get somebody to come and take a look at it, but it was clear they had not done that. It was not fixed the next day either. The room was pretty warm the first night, but luckily it cooled down on the second night. I am going to raise this issue with my credit card company.

Positives: The view from our room was good.

Negatives: The AC. No free parking. Unhelpful staff.

Staff / Service

9 OUT OF 10 Reviewer: Not provided - Wed 03 Sep 2008

Inn at the Quay

This hotel is a very nice upscale hotel. It has a nice layout and clean rooms (king suite). Hotel staff is friendly. $5 parking a day is ok but should be waived for a guest staying at your property. Outside noise was minimal but for late night train or tug boat whistle/horn which could be heard in rooms over the riverside. But the view over the quay/river is beautiful, nice local markets and walks. The facilities looked ok but the hot tub was dirty and not well kept. It might have been due to a party the night before. I have been a hotel IT/Maintenance manager for a 4 star hotel for 3 years previously and we would have spiked the pool with chlorine shock the night before to keep it clean and safe if we expected heavy usage. The water in this case looked unsanitary and not clear which cannot be helped in some cases due to heavy usage or guests that did not shower down before use. I would use this hotel again in the future though as the rooms are very clean which is all one ever needs a hotel for. Location wise could be better as it isn't far but not close either, 20 min drive to city centers.

Positives: View was excellent, room quality, cleanliness was excellent.

Negatives: Location is far off, train whistle or tug boat whistle late at night.

Staff / Service

5 OUT OF 10 Reviewer: Not provided - Tue 02 Sep 2008

Inn at the Quay

It is nice for the price, but location is not convenient. The train stop that goes to the Waterfront and Downtown. There is not much to do at the New Westminster. Taxi from airport is $50 each way. I expected something closer to the Center.

Positives: The room was good and clean.

Negatives: Location, too far from the Downtown and Airport.

Staff / Service

9 OUT OF 10 Reviewer: Not provided - Sun 31 Aug 2008

Inn at the Quay

We really enjoyed our stay here. It was close to the Sky Train so we could just hop on it to go where we wanted to go. The rooms were cozy and it was great to stand on the balcony and look outside at the ocean. We also liked the room darkening curtains. It kept the room really dark so we slept well.

Positives: The pillows were really soft and cushy and staying right on the ocean was fantastic.

Negatives: Parking was not included with the room.

Staff / Service

10 OUT OF 10 Reviewer: Not provided - Fri 29 Aug 2008

Inn at the Quay

We enjoyed staying at this hotel. The room was always clean and the view was beautiful from our room. We enjoyed the quiet peaceful neighborhood. We were conveniently located near the sky train which took us to the heart of Vancouver which was nice not having to drive. Also, by the hotel the pier was nice, but not too overly busy; however not too many options to choose from. We would definitely want to stay at this establishment again, but I would consider it more a three-star instead of four. The only thing four-star would be the rates at the restaurant. Overall, we enjoyed our experience at this establishment.

Positives: We loved the view; the cleanliness of the rooms and hotel; and front desk staff was very professional.

Negatives: The Boat House Restaurants prices were too expensive, and we need to search elsewhere for food. The location wasn't close to family friendly eateries.

Staff / Service

5 OUT OF 10 Reviewer: Not provided - Thu 28 Aug 2008

Inn at the Quay

Parking was not included.

Positives: It had a lot of glasses.

Negatives: Parking was not included.

Staff / Service

8 OUT OF 10 Reviewer: Not provided - Mon 25 Aug 2008

Inn at the Quay

I am very satisfied with my stay; we had a nice room with a balcony and a beautiful view, all at a great price.

Positives: Beautiful room with a balcony a top Fraser river with a panoramic view of the harbor and Surrey bridge.

Negatives: I wish we didn't have to pay to park.

Staff / Service

8 OUT OF 10 Reviewer: Not provided - Mon 25 Aug 2008

Inn at the Quay

The hotel is very lovely. Our room was large with a great pillow top king size bed. Room service was quick and delicious. The town of New Westminster is about 45 minutes from downtown Vancouver so be prepared to drive and parking is expensive in downtown. The sky train is $9.00 per day for all day travel and you can walk to the train in about 5 minutes. Take an umbrella since it rains many days out of the year.

Positives: The room was very large and bed was wonderful. We had a balcony overlooking a river.

Negatives: The hotel is over 45 minutes from Vancouver. The sky train is convenient at $9.00 for an all day pass.

Staff / Service

8 OUT OF 10 Reviewer: Not provided - Mon 18 Aug 2008

Inn at the Quay

The hotel itself was nice and clean. Our room had a balcony looking over the water. Our only problem with the hotel was that it was located next to train tracks and industrial water ports.

Positives: Nice rooms, very clean.

Negatives: Location, lots of industrial activity around.

Staff / Service

5 OUT OF 10 Reviewer: Not provided - Sun 17 Aug 2008

Inn at the Quay

A standard hotel room with friendly staff. When venturing more than 1 block around the hotel, the neighborhood gets poor. We did not have any kid friendly food options.

Positives: The bride in the hotel was pretty and calm.

Negatives: The neighborhood and food selections.

Staff / Service


120 AC. 24-hour front desk. ATM/Cash machine. Accessible facilities. Accessible parking. Air conditioning. Baggage hold. Banquet facilities. Bell staff/porter. Buffet breakfast. Bus parking. Business center. Car rental desk. Catering services. Child programs. Cocktail lounge. Coffee shop. Complimentary in-room coffee or tea. Complimentary newspaper in lobby. Concierge desk. Conference facilities. Continental breakfast. Currency exchange. Desk with electrical outlet. Direct dial telephone. Doctor on call. Dry cleaning. Early check-in. Evening reception. Exercise gym. Exhibition/convention floor. Fire safety compliant. Front desk. Full american breakfast. Full meal plan. Full service housekeeping. Hair dryer. Handicap rooms. Heated guest rooms. High speed internet access. Housekeeping - daily. Ice machine. Individual Efolio available. Indoor parking. Interior corridors. Ironing board. Late check-out available. Laundry/Valet service. Lounges/bars. Meeting rooms. Non-smoking rooms (generic). On-Site parking. Outdoor parking. Parking. Parking fee managed by hotel. Parking lot. Phone services. Private bath or shower. Public area air conditioned. Restaurant. Room service. Room service - limited hours. Room service - limited menu. Safe deposit box. Sauna. Security. Technical concierge. Toilet. Train access. Valet cleaning. Valet same day dry cleaning. Wakeup service. Wheel chair access. Whirlpool. Wireless internet connection in public areas.


Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Suburban - Suburban

Near to the following attractions

  • Quay Public Market
    • Enjoy the friendly, family oriented atmosphere in the colourful market and shopping area.
  • Columbia Street
    • Columbia Street with its many attractive heritage buildings and shops. Other Downtown New Westminster attractions include the Old Court House, the City Hall, the Armoury, the CPR Station, Burr Block/Queens Hotel and exquisite churches.
  • Fraser River Discovery Centre
    • Walking tours from Westminster Quay highlight the environmental, cultural and historical significance of the Fraser River, New Westminster and the surrounding area.
  • Aria Banquet Hall
  • Bernie Legg Theatre
  • Braid Studios
  • Burnaby Rowing Club
  • Burnaby Village Museum
  • Burnaby Winter Club
  • Canada Games Pool
  • Centennial Lodge
  • Central City Brewery
  • Columbia Theatre
  • Delta
  • Extreme Air Park
  • Fortius Sport and Health
  • Gastown
  • Glenbrook Park
  • Granville Island
  • Hard Rock Casino
  • Justin Morneau Field
  • Kensington Park
  • La Perla Ballroom
  • Lougheed Mall
  • Macarthur Glen Outlet Shopping
  • Massey Theatre
  • Mayfair Lakes Golf Course
  • Metro Hall
  • Metropolis at Metrotown
  • Michael J Fox Theatre
  • Pne
  • Pacific Breeze Winery
  • Pacific Coliseum/PNE
  • Paddlewheeler Riverboat Tours
  • Pandora s Box Mystery Room
  • Pier Park
  • Planet Ice Coquitlam
  • Planet Ice Delta/Great Pacific Forum
  • Port Coquitlam
  • Queen s Park Arena
  • Queensbough Outlet Shopping
  • RiverWay Golf Course
  • Roma Hall
  • Royal City Curling Club
  • Shadbolt Centre
  • Softball City
  • Stanley Park
  • Starlight Casino
  • Steel and Oak Brewery
  • Steveston
  • Vancouver Circus School
  • Westwood Plateau Golf Course
  • World s Tallest Tin Soldier
  • Alpha Technologies
  • Amazon Fulfilment Centre
  • BC Hydro
  • BC Safety Association
  • Bcit
  • Ballard Power
  • Best Buy Headquarters
  • Bridge Studios
  • Cupw
  • Canada Way Business Park
  • Cariboo Business Park
  • Coast Capital Savings
  • Coast Mountain Bus
  • DND Recruiting
  • Electronic Arts
  • FYI Doctors
  • Fraser Health Authority
  • Fraser Surrey Docks
  • Glenlyon Business Park
  • Global News
  • Gordon Food Service
  • IBC Technologies
  • Ibew
  • Knowledge Network
  • Kodak
  • LifeLabs/BC Biomedical
  • Lowe s
  • McDonald s Head Office
  • New Westminster Law Courts
  • New Westminster Surgical Centre
  • Oxford Riverbend Business Park
  • Pacific Blue Cross
  • Powertech Labs
  • Retail Wholesale Union
  • Rogers
  • Sfu
  • Shaw
  • Sobey s
  • Sprott Shaw
  • Surrey Memorial Hospital
  • Telus
  • Teal Jones Group
  • Translink
  • Ufcw
  • Unifor
  • Versa Cold Logistics
  • Western One
  • Vancouver International Airport
  • River Market
    • Enjoy the friendly family oriented atmosphere in the colourful market and shopping area.
  • Vancouver Intl Airport
  • Abbotsford Airport
  • Victoria Intl Airport
  • Restaurants

Any prices displayed for Inn at the Quay should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.