8 / 10 based on 14 reviews
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10 OUT OF 10
Reviewer: Not provided -
Tue 18 Oct 2011
Good value for the money.
Positives: The room was large and clean. I was surprised to see some extra touches such as a sleeping mask, etc.
Negatives: The parking garage is rundown and it seems that paid parking in that area is over priced.
6 OUT OF 10
Reviewer: Not provided -
Fri 08 Jul 2011
Decent hotel. Rooms were clean and staff were reasonably friendly. We could not get an upgrade to a queen sized bed w/o paying an extra $20 so we had two double beds. Our room was very dark though since it only had one window in the corner. The gym has good equipment. If you can get a deal at this hotel it's fine. Nothing special though. Corridors are in need of a modernization. Super location though if you want to be close to downtown. I did like it that the hotel offers free internet and local calls.
Positives: Great location.
Negatives: The hotel (besides the lobby) needs a modernization; it's dated looking - especially the corridors.
10 OUT OF 10
Reviewer: Not provided -
Sat 14 May 2011
Check in time is 3pm at this hotel. We showed up sharply at 3 and the room was not going to be ready for another hour. That empathized with us greatly and compensated us with free breakfast. They acknowledged their error and fixed it immediately. I would come back again and again. Great place.
Positives: Amazingly awesome!
Negatives: Paid parking
7 OUT OF 10
Reviewer: Not provided -
Sun 27 Mar 2011
I didn't find the parking adequate. It was a long walk from the package to the room as we were traveling with a small child.
Positives: Bed was comfortable. Room was cozy and clean.
Negatives: Didn't like that I had to pay for parking!
9 OUT OF 10
Reviewer: Not provided -
Tue 07 Dec 2010
It is a nice place to stay.
Positives: Cleanliness
Negatives: Parking garage.
4 OUT OF 10
Reviewer: Not provided -
Wed 17 Nov 2010
We were put into a room right on the Main Street. Traffic was extremely noisy & crosswalk timer beeped every few minutes. Staff was told of this & offered no solution. Was somewhat disappointed with our experience.
Positives: Staff was friendly, willing to help sort out the booking error.
Negatives: The room was extremely dusty.
10 OUT OF 10
Reviewer: Not provided -
Sun 18 Jul 2010
Very nice would deff stay there again!
Positives: Location...room....very clean and comphy....GREAT.
Negatives: Breakfast was just "ok" ....bread was stale....
9 OUT OF 10
Reviewer: Not provided -
Wed 14 Oct 2009
We added a second night when booking this hotel through Priceline. Although we didn't get the same lower rate it was still very reasonable. When we arrived we asked if we could upgrade to a family suite. One was available only for our second night so we would have to move after our first night. When we asked what the price difference would be we were told there would be no extra charge! When we arrived at our new room our toddler was thrilled to find a tunnel bed (bunk beds) for him with big crayons as the bedspread pattern. He had a ball and didn't want to leave the room. Front desk, housekeeping, custodial, restaurant staff were all very friendly and always made a point to talk directly to our son. He loved the attention! This was our second stay here and we highly recommend it.
Positives: Staff in all areas were very friendly. Best customer service anywhere.
Negatives: Power to bathroom outlet was out when light was off. Couldn't charge razor.
9 OUT OF 10
Reviewer: Not provided -
Thu 10 Sep 2009
Good overall impression and friendly staff.
Positives: Convenient location.
Negatives: Room was too small.
10 OUT OF 10
Reviewer: Not provided -
Sun 09 Aug 2009
Hotel was fine.
Positives: Very up to date.
Negatives: Everything was fine.
8 OUT OF 10
Reviewer: Not provided -
Tue 03 Mar 2009
Good location. Very small lobby. No one at the valet reception. Limited parking.
Positives: Free valet parking.
Negatives: Requires credit card for incidentals, instead of blocking all incidentals from being charged to room as Fairmont is able to do.
8 OUT OF 10
Reviewer: Not provided -
Tue 03 Mar 2009
Great Stay! I would recommend this to anyone looking for a great hotel in Moncton.
Positives: The room was extremely roomy and had a very comfortable bed! The staff were friendly and helpful. Room service was fast.
Negatives: The only issue we had was a leaky window. The weather was extreme outside, wind, rain, hail. We did not report this to the front desk.
8 OUT OF 10
Reviewer: Not provided -
Thu 21 Aug 2008
Very nice, comfortable, nice pool.
Positives: Comfy beds.
Negatives: Restaurant very slow, food not great for the price.
10 OUT OF 10
Reviewer: Not provided -
Tue 19 Aug 2008
We found this hotel to be very clean and comfortable. The staff was very helpful in providing us a room for 4. It was quiet and the view was great.
Positives: Great value.
Negatives: A piece of glass was on the hallway floor.
