The Sutton Place Hotel

Vancouver, British Columbia

The Sutton Place Hotel is a hotel located in Vancouver. Exceptional service level that satisfies even the most discerning traveler. Awarded "5 Diamond" rating by AAA, the highest level possible for a hotel establishment. Innovative continental cuisine amidst refined elegance; Gerard Lounge voted "Best Bar in Vancouver" by top local food critics.

Nearby restaurants include Boulevard Kitchen & Oyster Bar, Italian Kitchen, Salathai Thai Restaurant, and Joey Burrard.

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Photo of The Sutton Place Hotel
845 Burrard Street
Vancouver
British Columbia
V6Z2K6
Canada


Tel: (604) 682-5511

Reviews for The Sutton Place Hotel, Vancouver

8 / 10 based on 18 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

10 OUT OF 10 Reviewer: Not provided - Tue 01 Dec 2009

The Sutton Place Hotel

The lobby was all decorated for Christmas, absolutely beautiful. The room was spacious, nice bathroom also. Very clean.

Positives: The lobby was amazing. Big, beautifully decorated.

Negatives: Paying for parking.


10 OUT OF 10 Reviewer: Not provided - Thu 17 Sep 2009

The Sutton Place Hotel

We opted to go to the restaurant instead of room service as we had seen a particular fish dish on the RS menu and thought it may be available in the restaurant. It was not on the menu, but the chef said he would be glad to make it for us. He had some problems with the fish from the supplier and substituted another fish which was very very good. Kudos to the Chef and staff.

Positives: The restaurant was exceptional.

Negatives: Nothing.


10 OUT OF 10 Reviewer: Not provided - Sat 04 Jul 2009

The Sutton Place Hotel

Excellent location and quality. Great value for the money. The staff was extremely courteous and professional.

Positives: The comfort of the bedding and overall quality of the room.

Negatives: Expensive internet access fees both in the room and business center.


10 OUT OF 10 Reviewer: Not provided - Sat 20 Jun 2009

The Sutton Place Hotel

This is an excellent hotel in the heart of Vancouver about a mile from Stanley Park. We rented a tandem bike one morning and toured most of Vancouver. This hotel is a five star hotel!

Positives: This is a very high class hotel with 2 concierges on duty.

Negatives: Nothing to say.


8 OUT OF 10 Reviewer: Not provided - Mon 15 Jun 2009

The Sutton Place Hotel

Sutton place Vancouver is an elegant and refined hotel in a great location. Staff<BR/>is most professional, yet friendly. Rooms are spacious and well equipped. Bathrooms are great. Views are excellent. I would definitely return in a heartbeat.

Positives: Location, ambiance, professional, friendly service.

Negatives: Slow check out. Required more staff on reception.


10 OUT OF 10 Reviewer: Not provided - Fri 29 May 2009

The Sutton Place Hotel

We have stayed at the Sutton Place before through Priceline and it was a wonderful place. When we checked in the desk clerk had us in a two bed room. When I asked if a king or queen bedded room was available she found a king for us. The staff was very nice and I highly recommend this hotel.

Positives: Elegant hotel in a great downtown Vancouver location.

Negatives: Everything was great.


10 OUT OF 10 Reviewer: Not provided - Fri 01 May 2009

The Sutton Place Hotel

The Sutton hotel is a gem in the City of Vancouver. Centrally located it is within easy walking distance to shopping (just down the street from Robson, waterfront, library, restaurants, Stanley Park. The room we stayed had a very comfortable King size bed with luxurious bedding. Bathrobes were supplied and your choice of newspaper at checkin was offered. All the staff were friendly and welcoming and always had a smile. All in all a very relaxing and rewarding stay in Vancouver.

Positives: Friendly staff, helpful and welcoming. Central location. Room was excellent.

Negatives: Enjoyed my stay and had no complaints.


9 OUT OF 10 Reviewer: Not provided - Mon 02 Mar 2009

The Sutton Place Hotel

Cute, close to shops, food and entertainment. Really cute and friendly guys working in the lobby.

Positives: Phenomenally comfortable feather bed mattress!

Negatives: Gym was a bit cramped and claustrophobic feeling.


3 OUT OF 10 Reviewer: Not provided - Fri 26 Dec 2008

The Sutton Place Hotel

Furnishings all old, worn, chipped. Drawers didn't work. Shower old and poor condition. No coffee machine in room. On the good side, it is very close to coffee shops, restaurants, grocery store, movie theatres.

Positives: Free newspapers.

Negatives: No coffee machine in room.


8 OUT OF 10 Reviewer: Not provided - Thu 04 Dec 2008

The Sutton Place Hotel

Elegant, beautiful, great service, great food - top in Vancouver.

Positives: Service.

Negatives: The power outage, but that is an act of God.


10 OUT OF 10 Reviewer: Not provided - Wed 12 Nov 2008

The Sutton Place Hotel

We had a great stay, the staff was efficient and very friendly. The beds were really comfy and the IGA Market place was right next door, so you could stalk up without having to go into the mini bar. Denny's was across the street and it was very central.

Positives: Clean, comfy and

Negatives: Gift shop was closed.


9 OUT OF 10 Reviewer: Not provided - Tue 02 Sep 2008

The Sutton Place Hotel

Perfect location in a wonderful city. Friendly and very professional staff. Nice looking restaurant with amazing brunch, too expensive for us though.

Positives: Location and comfort.

Negatives: Restaurant price.

Staff / Service
9
Location
10
Cleanliness
10

10 OUT OF 10 Reviewer: Not provided - Sun 31 Aug 2008

The Sutton Place Hotel

Friendly and not stuffy, beautiful through out, friendly room service and fast elevators.

Positives: Nice rooms.

Negatives: Small water leak in shower tile.

Staff / Service
10
Location
9
Cleanliness
10

9 OUT OF 10 Reviewer: Not provided - Fri 08 Aug 2008

The Sutton Place Hotel

Overall this was an excellent hotel. On the same trip I staid at the Fairmont just down the street and Sutton Place was better.

Positives: It had a nice gym.

Negatives: Outside bell staff could have been more helpful.

Staff / Service
8
Location
9
Cleanliness
8

10 OUT OF 10 Reviewer: Not provided - Mon 09 Jun 2008

The Sutton Place Hotel

I loved this hotel. The staff is so friendly, the rooms spacious and clean. The location for downtown and Cruise ship terminal can't be beat.

Positives: I liked everything.

Negatives: There was nothing I did not like.

Staff / Service
10
Location
10
Cleanliness
10

4 OUT OF 10 Reviewer: Not provided - Thu 01 May 2008

The Sutton Place Hotel

Great location and well maintained hotel. Caution staying here as there is no air control ability in the rooms. Very warm at night and not able to leave window open as it the hotel is located in a very busy part of the city. I would not stay here ever again.

Positives: Hotel lobby and staff were very pleasant.

Negatives: Our room had no air control so it made it very uncomfortable to sleep in. Window opens at night incredible noise outside.

Staff / Service
9
Location
10
Cleanliness
9

10 OUT OF 10 Reviewer: Not provided - Sat 19 Apr 2008

The Sutton Place Hotel

Very upscale hotel in the heart of the shopping and theatre district. Friendly and helpful staff.

Positives: Very friendly staff.

Negatives: The beds were small in the two bed rooms.

Staff / Service
10
Location
10
Cleanliness
10

9 OUT OF 10 Reviewer: Not provided - Wed 09 Apr 2008

The Sutton Place Hotel

Beautiful hotel. Very comfortable rooms, beds, towels. Shower water pressure isn't great. Friendly staff, quick to try to amend problems.

Positives: Pleasant atmosphere, beautiful flowers in lobby, nice room appointments, soothing luxury.

Negatives: Expensive local calls, internet, pool in odd location - have to go through lobby, cross building in robe. Staff perhaps a little over eager.

Staff / Service
8
Location
10
Cleanliness
10

Lobby Interior Room

24-hour front desk. Accessible facilities. Baby sitting. Complimentary newspaper delivered to room. Complimentary newspaper in lobby. Concierge floor. Laundry/Valet service. Lounges/bars. Parking. Restaurant. Room service. Safe deposit box.

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Starting at Vancouver International Airport *YVR* Drive East on Grant McConachie Way for approximately 2 miles -Cross the Arthur Laing Bridge and stay in the right hand lane. -Take the Granville St. exit and travel North on Granville St. to 12th Ave. -Turn Left on 12th Ave. and travel 3 blocks to Burrard St. -Turn right on Burrard and follow across the Burrard St. Bridge. -The Sutton Place Hotel is located 7 blocks North, on the left side, at 845 Burrard St.

Starting at From USA/Canada Border -Driving North on I5, you will cross the border at Peace Arch crossing. I5 becomes Highway 99 once in Canada. -Follow Hwy 99 approximately 20 miles. You will travel through a tunnel and then across the Oak St. bridge. You are now on Oak St. -Follow Oak St. North to West 12th Ave. -Turn Right on West 12th Ave. Follow to Cambie St. -Turn left on Cambie St. and cross the Cambie St. bridge. You are now on Smythe St. -Follow for nine blocks to Burrard St. -The Sutton Place Hotel is located on the left side, at 845 Burrard St.

Starting at From Tsawwassen Ferry Terminal -Driving East on Highway 17 from the terminal, you will come to Highway 99. Turn onto Highway 99 North. -Follow Hwy 99 approximately 8 miles. You will travel through a tunnel and then across the Oak St. bridge. You are now on Oak St. -Follow Oak St. North to West 12th Ave. -Turn Right on West 12th Ave. Follow to Cambie St. -Turn left on Cambie St. and cross the Cambie St. bridge. You are now on Smythe St. -Follow for nine blocks to Burrard St. -The Sutton Place Hotel is located on the left side, at 845 Burrard St.

Near to the following attractions

  • YVR- Vancouver International Airport
    • 8.0 Miles North Airport
  • Stanley Park
    • 1.0 Miles North West 1000 acre city park with seawall.
  • Grouse Mountain
    • 10.0 Miles North Best Panoramic view of city
  • Capilano Suspension Bridge
    • 9.0 Miles North Bridge spanning Cap river
  • Granville Island
    • 2.0 Miles South Farmers market and artisan shops
  • Queen Elizabeth Park
    • 5.0 Miles South City park located on Little Mtn.
  • Vancouver Art Gallery
    • 0.0 Miles North East Over 7000 Works of Art
  • Museum of Anthropology
    • 6.0 Miles South West Collection of 1st Nations artifact
  • Historical Gastown
    • 1.0 Miles North East Area of shops, cafes and galleries
  • Chinatown
    • 1.0 Miles North East Authentic shopping and cuisine
  • Science World
    • 2.0 Miles East Interactive exhibits and Omnimax
  • Maritime Museum
    • 2.0 Miles South West History and Maritime Artifacts
  • Vancouver Museum
    • 2.0 Miles South West Historic Museum of the city
  • Pacific Space Centre
    • 2.0 Miles South West Astronomy and exhibit show
  • Pacific Centre Mall
    • 0.0 Miles North East Largest downtown shopping mall
  • City Center
    • 0.0 Miles North Located in the heart of downtown
  • General Motors Place
    • miles 0.625 East
  • BC Place
    • 1.0 Miles East

Any prices displayed for The Sutton Place Hotel should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.