Sheraton On The Falls

Niagara Falls, Ontario

Sheraton On The Falls is a hotel located in Niagara Falls. Situated in the heart of the tourist district, the four-diamond award winning Sheraton on the Falls is just a quick one-minute stroll from the breathtaking Niagara Falls. 670-well appointed guest rooms and spectacular Fallsview bi-level suites with balconies provide beautiful views as well.Our full-service hotel is directly connected to Casino Niagara and features two swimming pools, Fallsview Spa and Fitness Centre, and breathtaking views from the award-winning Penthouse Fallsview Restaurant. Our Sheraton on the Falls Conference Centre is the largest conference centre in Niagara and can accommodate up to 2,300 people.We are also part of the Falls Avenue 20-acre entertainment complex with direct indoor connections to Marvel Superheroes Adventure City, Rainforest Café, Hard Rock Café and Club, and MGM Studios Plaza. The Hershey Store, Planet Hollywood, 4D Theatres and other great shopping venues are also onsite.

Local dining options close to Sheraton On The Falls include Fallsview Restaurant, Windows By Jamie Kennedy, Rainforest Cafe, and The Secret Garden Restaurant.

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Address and Location details

Photo of Sheraton On The Falls
5875 Falls Avenue
Niagara Falls
Ontario
L2G 3K7
Canada


Tel: (905) 374-4445

Reviews for Sheraton On The Falls, Niagara Falls

7 / 10 based on 31 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

10 OUT OF 10 Reviewer: Not provided - Sat 24 Sep 2011

Sheraton On The Falls

This hotel situated directly across from the falls and the beautiful Victoria Park making both very easy to access whereas the other luxury hotels are up on a hill and getting to the promenade is less convenient. The staff was very friendly and gave us the best room available on Priceline.com . All the nightlife, shops, and attractions, including a casino, are right out the back door so no need for a car or cabs.

Positives: The location of this hotel it the most convenient to promenade along the falls and the night life for Clifton Hill.

Negatives: The lobby of this hotel is oddly configured with the elevators in a narrow maze and not much seating.


10 OUT OF 10 Reviewer: Not provided - Wed 21 Sep 2011

Sheraton On The Falls

We stayed here before and we love the location, the friendly staff, and the buffet breakfasts!

Positives: Location, cleanliness, and friendly.

Negatives: Did not get a room with a view of the falls.


3 OUT OF 10 Reviewer: Not provided - Mon 19 Sep 2011

Sheraton On The Falls

Spend the money to stay somewhere else. I "Named my own price" and stayed here for $89/night, and would have been happier at a Comfort Inn.

Positives: Location - the Sheraton is within easy walking distance to the falls.

Negatives: Interior rooms are dirty and very out dated.


10 OUT OF 10 Reviewer: Not provided - Tue 13 Sep 2011

Sheraton On The Falls

This hotel is in a great location! Adjacent to many top attractions including Clifton Hill, the American Falls, Casino Niagara and many others. Definitely good value.

Positives: Location is great, staff were very helpful.

Negatives: Parking was expensive.


8 OUT OF 10 Reviewer: Not provided - Mon 29 Aug 2011

Sheraton On The Falls

The hotel is located two minutes from the falls promenade area and the entrance to Maid of the Mist. What a great location! We were originally given a city view room and then paid sixty dollars to be upgraded to a full Falls view room. The view was truly breathtaking as we were on the twenty first floor with floor to ceiling windows. My only complaint was the room itself looked a little out of date and the bed skirt was dirty. I also found a hair in the sheets with made me very uncomfortable about the overall cleanliness of the room.

Positives: The incredible view of both the American and Horseshoe Falls from our room!

Negatives: The bed skirt was scuffed and dirty. I also found a hair in the sheets.


1 OUT OF 10 Reviewer: Not provided - Sun 21 Aug 2011

Sheraton On The Falls

The was one of the worst hotels I have ever stayed. The room was a dump. It was by the elevator. It sounded like a roller coaster went by every 10 seconds. When asked for another room, hotel refused to give us one. They did offer us a complimentary breakfast which we declined.

Positives: Location was excellent.

Negatives: The room was the worst I have ever stayed in. It was noisy, by the elevator. It sounded like a roller coaster went by every minute.


2 OUT OF 10 Reviewer: Not provided - Fri 19 Aug 2011

Sheraton On The Falls

I have to wait for 30 minutes and then I have the disappointed room. I checked in 6:00PM. It is totally unacceptable!

Positives: Location.

Negatives: Quality.


9 OUT OF 10 Reviewer: Not provided - Mon 01 Aug 2011

Sheraton On The Falls

Overall we loved our experience. We would gladly return and use Priceline in the future.

Positives: The staff was extremely helpful.

Negatives: The bath tub was old. The bathroom was very small.


8 OUT OF 10 Reviewer: Not provided - Sat 16 Jul 2011

Sheraton On The Falls

The main lobby was great! It had free Internet, the rooms were neat, the TV size was okay!

Positives: The bed was comfortable and there was free Internet in the main lobby, and the bathroom was clean.

Negatives: There was candy.


9 OUT OF 10 Reviewer: Not provided - Tue 12 Jul 2011

Sheraton On The Falls

Overall, very satisfied. Only disappointment was the cost and inconvenience of parking. However, I would consider staying again.

Positives: Location was outstanding -- very close to the Falls.

Negatives: Expensive and inconvenient for parking.


8 OUT OF 10 Reviewer: Not provided - Tue 28 Jun 2011

Sheraton On The Falls

The hotel looked as though they tried to renovate and upgrade, however was still a little old-fashioned. The comforter was too heavy to be moved, especially by a smaller female. The restaurant was expensive, but the view was lovely. We would go back if we were to get a good price again.

Positives: The Fallsview restaurant.

Negatives: During dinner we were sat at a table right beside stairwell.


10 OUT OF 10 Reviewer: Not provided - Thu 16 Jun 2011

Sheraton On The Falls

We really enjoyed our stay. Staff upgraded us to a falls view room for a small extra charge. Room still ended up being about 50% off the list price.

Positives: Location and Staff was excellent.

Negatives: No hot tub.


6 OUT OF 10 Reviewer: Not provided - Tue 14 Jun 2011

Sheraton On The Falls

The nice rooms are really nice, but if you get one of the rooms without a view, the room doesn't even have a window! Try to request a fallsview room (we did this but never got it)

Positives: The view of the falls

Negatives: The room that we were given did not even have a window!!!


8 OUT OF 10 Reviewer: Not provided - Sun 12 Jun 2011

Sheraton On The Falls

If you get it for the right price and can deal with extra firm bed, not a bad place to stay. Location and staff was awesome.

Positives: Location

Negatives: Bed was as hard as a rock.


8 OUT OF 10 Reviewer: Not provided - Fri 10 Jun 2011

Sheraton On The Falls

Great view and location to Niagara Falls.

Positives: View and location to falls..

Negatives: Swimming pool.


4 OUT OF 10 Reviewer: Not provided - Tue 07 Jun 2011

Sheraton On The Falls

The only window in our room looked onto an interior hallway, and the blinds didn't work very well. The sink was worn, and the noisy elevators kept us awake. We stayed at a 2.5 star hotel on our 2nd night in Niagara, and the room was much better than this one.

Positives: Close to casino.

Negatives: Window looked onto an interior hallway and the sink was worn. Noisy elevators kept us awake.


3 OUT OF 10 Reviewer: Not provided - Tue 26 Apr 2011

Sheraton On The Falls

Scam!

Positives: Location.

Negatives: Scam! this is not a 4 star hotel.


8 OUT OF 10 Reviewer: Not provided - Tue 02 Nov 2010

Sheraton On The Falls

The room originally booked was near elevator, and there was no window. We ended up upgrading to a city view. My wife and I were very disappointed by the room that we got originally.

Positives: Well decorated and location was great.

Negatives: The original room we booked.


9 OUT OF 10 Reviewer: Not provided - Sat 14 Aug 2010

Sheraton On The Falls

Very nice hotel room. Staff extremely helpful and courtious,. would stay there again.

Positives: The staff were very friendly and helpful.

Negatives: Very congested in the front lobby.


8 OUT OF 10 Reviewer: Not provided - Sun 11 Jul 2010

Sheraton On The Falls

Great location. Nice outside deck pool with great view of the falls, friendly staff for the most part (restaurant attendant was not too friendly) and pricey restaurant.

Positives: Great location. Deck pool provided great view of the falls.

Negatives: Restaurant was very pricey for a family with kids.


10 OUT OF 10 Reviewer: Not provided - Fri 04 Jun 2010

Sheraton On The Falls

The hotel staff was completely helpful and kind.

Positives: Cheap upgrade.

Negatives: The buffet.


8 OUT OF 10 Reviewer: Not provided - Sun 29 Nov 2009

Sheraton On The Falls

Good staffs and location.

Positives: Very friendly staffs and good location.

Negatives: Parking deck was little far away.


10 OUT OF 10 Reviewer: Not provided - Fri 23 Oct 2009

Sheraton On The Falls

The bathroom appearance did not look good the sinks were all scratched up.

Positives: I heard noise from the rooms next door & the floor above.

Negatives: I had no idea they had a pool.


10 OUT OF 10 Reviewer: Not provided - Tue 13 Oct 2009

Sheraton On The Falls

This was a great hotel! The room was amazing, everyone was super friendly and the location couldn't be beat!

Positives: Location. Plus the staff was super friendly!

Negatives: Nothing - it was great!


5 OUT OF 10 Reviewer: Not provided - Sat 29 Aug 2009

Sheraton On The Falls

We booked this hotel with priceline. The room had no view at all. We had to move two times (first time:floor was wet, second time airco was leeking. Because of the help of a friendly maintenance-man we could move to a nice room with city-view. The people on the frontdesk were not very friendly and by checking out we had to wait for half an hour (it was amazing buzy)

Positives: The rooms with fall view are great, but the room you get if you book with priceline (bidding) are poor!!

Negatives: The room had no view, We need to move twice because there was a leek in the room


6 OUT OF 10 Reviewer: Not provided - Wed 12 Aug 2009

Sheraton On The Falls

The location and friendliness of the staff was excellent. However, I was quite upset to find a pair of socks that did not belong to us behind a chair when we were leaving. I feel the room was not cleaned very well or that would have been found! Also, the view from this room was horrible. We overlooked a maintenance patio. The room also smelled of smoke. This was a huge disappointment for me overall. I have stayed in Sheraton Hotels and this is my worse experience.

Positives: The location of this hotel to Niagara Falls was great. We were able to park and walk our entire stay.

Negatives: I was extremely disappointed with the cleanliness of the room. I found a pair of socks behind a chair that did not belong to us.


7 OUT OF 10 Reviewer: Not provided - Tue 28 Jul 2009

Sheraton On The Falls

Hey, it's a Sheraton. The furniture is new, the beds are comfortable, and the service is professional. But the cheaper rooms -- the ones more likely to come through Priceline -- sometimes face an air shaft. And the halls can get sometimes crowded with small armies of fellow tourists travelling with feral children.

Positives: Location, right at Niagara Falls

Negatives: The lower price rooms face an air shaft.


6 OUT OF 10 Reviewer: Not provided - Tue 02 Jun 2009

Sheraton On The Falls

The hotel<BR/>was at great location and<BR/>walk less than 5 mins to the American fall.

Positives: Great location.

Negatives: Room


7 OUT OF 10 Reviewer: Not provided - Mon 01 Jun 2009

Sheraton On The Falls

The room that you received was not what was expected and when you went to upgrade, the price that you had to pay was of no savings compared to other hotels that were offering specials directly from their website. The parking was inconvenient and<BR/>they charge you for parking per day. That was not made clear when you made your reservations.

Positives: The location was very centralized.

Negatives: The staff was not very helpful. Parking attendants and front desk.


5 OUT OF 10 Reviewer: Not provided - Sat 30 May 2009

Sheraton On The Falls

If you are looking for a nice hotel, nothing outstanding, in Niagara Falls, this is a good choice. We enjoyed our stay. It would also be a good place to go in cold weather. Many interesting things are connected and located in adjacent or close buildings.

Positives: Very close to Niagara falls and a good tourist atmosphere.

Negatives: Very poor parking arrangements.


2 OUT OF 10 Reviewer: Not provided - Tue 26 May 2009

Sheraton On The Falls

I will not visit this hotel again. No window and poor cable TV is not my idea of a romantic getaway with my partner. Please stay away from The Sheraton On The Falls in Niagara Falls.

Positives: They had a Starbucks onsite.

Negatives: No window, No one welcomed us, the room had dirt and scuffs on walls and doors.


Amenities

Baggage hold. Business center. Coffee/Tea maker. Concierge desk. Concierge lounge. Connecting rooms. Cribs. Currency exchange. Data port. Desk. Dry cleaning. Exercise gym. Express check-in. Food and beverage outlets. Hairdryer. High speed wireless. Iron. Lounges/bars. Meeting rooms. Multilingual staff. Newspaper. Non-smoking. Parking. Pool. Refrigerator. Restaurant. Rollaway bed. Safe deposit box. Security. Shops and commercial services. Smoke detectors. Spa. TV. Turn down service. Wake-up calls.

Map

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Buffalo Niagara International (BUF) 38.00 Mile. Lester B. Pearson International (YYZ) 87.00 Mile.

Starting at Buffalo Niagara International Take Interstate 90 West to Exit 53 to 190 North. Exit at Peace Bridge (which is the bridge to Canada). Follow QEW to Highway 420. Follow Highway 420 which becomes Falls Avenue.

Starting at Lester B. Pearson International Take Highway 401 West to Highway 403 West to QEW/Hamilton and follow to Niagara. From QEW take Highway 420 (also called Falls/Bridge to USA) through three traffic lights to Falls Avenue.

Near to the following attractions

  • E.S. Fox Limited
  • General Motors of Canada
  • Kraft Foods
  • Bazaar and Novelty
  • Chateau De Charmes
  • Fallsview Casino
  • Niagara Falls IMAX Theatre
  • Niagara Parks Botanical Gardens
  • Acres International
  • Donahue Inc.
  • Buffalo Niagara International
  • Lester B. Pearson International
  • City Center
  • Niagara Falls VIA Rail Station
  • Pearson International Airport
  • Buffalo Niagara International Airport
  • Fallsview Indoor Waterpark
  • Planet Hollywood
  • Planet Hollywood
  • Canada One Factory Outlets
  • Niagara Brewing Company
  • Journey Behind the Falls
  • Skylon Tower
  • Niagara River Recreational Trail
  • Floral Clock
  • Walden Galleria Shopping Mall
  • Hillebrand Estates Winery
  • Hershey Store
  • Cytec Canada
  • Hornblower Niagara Cruises
  • Niagara Falls Convention and Civic Center
  • Niagara Spanish Aero Car Ride
  • Adventure City
  • Niagara College (Niagara Falls Campus)
  • Whirlpool Jet Boat Tours
  • Marine Midland Arena
  • Niagara Glen
  • Day Timers Canada
  • Horse and Carriage Rides
  • Queenston Heights
  • Greater Niagara General Hospital
  • Hard Rock Caf
  • Niagara Falls
  • Sherkston Shores
  • Niagara Parks Greenhouse
  • Brock University
  • Rainforest Caf
  • Interlake Paper Inc.
  • Marineland
  • Gale Centre Arena
  • St.Catharines General Hospital
  • Niagara Square
  • Peace Bridge
  • Inniskillin Wines
  • Niagara College (Welland Campus)
  • St. Lawrence Seaway Authority
  • Butterfly Conservatory

Any prices displayed for Sheraton On The Falls should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.