Hilton Garden Inn

Toronto, Ontario

This property may also be known as:

  • Comfort Suites

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Hilton Garden Inn is a hotel located in Toronto. Welcome to the Hilton Garden Inn Toronto City Centre hotel - centrally located in the heart of central downtown Toronto within walking distance to the Toronto Eaton Centre Dundas Square and a number of theatres including Elgin - Wintergarden Theatre Cannon Theatre and Lorraine Kimsa Theatre. There are also a variety of other attractions within walking distance such as City TV Allen Gardens and St. Michael's Hospital. The hotel is a short streetcar taxi or car ride to the city's popular attractions CN Tower Air Canada Centre Rogers Centre Ontario Science Centre Medieval Times Casa Loma Toronto Zoo Canada's Wonderland Metro Toronto Convention Centre Hockey Hall of Fame St. Lawrence Market Financial District Ontario Place Distillery District. Modern decor and luxurious amenities adorn each of our many unique guest rooms and hotel suites and our facilities will enhance the stay of our savvy business traveler and discerning leisure guests alike. Spacious guestrooms and suites boast a long list of guest amenities such as Sweet Dreams Bed Experience Complimentary wired and wireless high-speed Internet access Ergonomic Herman Miller Mirra Chair Secure PrinterOn remote printing Two dual line telephones MP3 clock radio. This Toronto hotel's many unique room upgrades include suites with Private access penthouse suites Bi-level suites Two-person whirlpool bathtubs Luxurious two- bedroom suites. Guests have full use of our many hotel amenities including A sky-lit indoor pool Relaxing whirlpool A well-equipped air conditioned fitness centre An extensive computerized business centre Convenient coin laundry facility 24 hour valet parking with in/out privileges Helpful concierge Approximately 2 000 square feet of meeting space. There are multiple food and beverage outlets on property and the hotel is within close proximity to numerous restaurants and popular neighbourhoods. Our main level has Caseys Bar - Grill - a well known full service restaurant Pavilion Pantry for snacks and mi

Places to eat within 5km of Hilton Garden Inn include Jack Astors Bar & Grill, Ritz Caribbean Foods, Korean Grill House, and Bombay Palace.

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Photo of Hilton Garden Inn
200 Dundas Street East
M5A 4R6

Tel: (416) 362-7700

Reviews for Hilton Garden Inn, Toronto

6 / 10 based on 18 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

2 OUT OF 10 rating rating
Wed 26 Oct 2011

Positives: Staff fairly friendly.

Negatives: Hated beds, very small bathroom, and scratchy linen.

Comments: Parking thirty two dollars, very uncomfortable beds, small bathrooms, linen scratchy not up to the Hilton standards. Wouldn't go back.

3 OUT OF 10 rating rating rating
Mon 26 Sep 2011

Positives: Clean

Negatives: Valet

Comments: After charging an astronomical amount for valet parking with no option to not use the service, they scratched the back left of my car. When confronted they checked their "cameras" and say that they found no negligence and then now refuse to speak with me further.

6 OUT OF 10 rating rating rating rating rating rating
Wed 13 May 2009

Positives: The pull out couch was awesome!

Negatives: It was under construction so there wasn't really a lobby and the hotel was all torn up.

Comments: Considering the hotel was under massive construction, the staff was very friendly. The extra pullout couch was a definite bonus.

7 OUT OF 10 rating rating rating rating rating rating rating
Tue 31 Mar 2009

Positives: Location downtown was perfect, large room, complimentary hot breakfast.

Negatives: $ of parking, cheap, old furnishings in room, under renovation.

Comments: This hotel is under renovation, lots of dust and noise. Hopefully the rooms will get a makeover, as they were dated.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Wed 25 Mar 2009

Positives: I liked that it was a suite rather than a simple room.

Negatives: I did not like that it was under renovations while we were there.

Comments: This hotel was really nice. The staff was very friendly and accommodating. The room was really clean and nice. The breakfast was simple but good quality. The only downfall was that the gym and pool were closed due to renovations. Other than that, I recommend it.

7 OUT OF 10 rating rating rating rating rating rating rating
Sat 30 Aug 2008

Positives: Adjoining rooms, continental breakfast.

Negatives: Breakfast staff not too friendly, to worried about voucher.

Comments: We have stayed here before, originally found it through Toronto Tourism when there were no rooms available for the Royal Winter Fair. The continental breakfast is important when traveling with a family. Did not like the street people outside, my daughter was very scared when one tried to hug her & she started crying, she is 14 & from a rural area, it really scared her but I guess there is only so much the hotel can do. Would never go for a walk, but I guess that's Downtown Toronto.

4 OUT OF 10 rating rating rating rating
Sun 24 Aug 2008
Staff / Service: 5
Location: 5
Cleanliness: 4

Positives: Valet was pretty quick.

Negatives: Run down and dirty.

Comments: Overall the hotel was run down and out dated, especially our room. The sofa bed was very old, uncomfortable, and looked dirty. The drop ceiling above the tub was stained and in very poor condition, also the tile around the tub was chipped up. My son, 12, slept on the sofa bed, and right out side the windows was a neon lit up strip club. Hence the poor family rating.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Thu 05 Jun 2008
Staff / Service: 10
Location: 8
Cleanliness: 10

Positives: Very clean, comfortable bed, close to city attractions, and free breakfast!

Negatives: It was in a bad neighborhood.

Comments: I found it to be a diamond in the rough. It was very clean, comfortable, had a pool, and had free breakfast. I travel to party and it was close to some good party spots. The neighborhood was bad, so I was told, so we took a cab to our destinations. The cab fare was a bit much but that's not the hotel's fault. Overall, I would definitely stay there again.

7 OUT OF 10 rating rating rating rating rating rating rating
Sun 26 Aug 2007
Staff / Service: 8
Location: 5
Cleanliness: 6

Positives: Close to Yonge Street, but was told by Police officer to only go west. Unsafe the other directions.

Negatives: Non-smoking room wasn't available and breakfast room was extremely crowded.

Comments: I've been stuck in worse. I prefer much better. The staff was very nice and helpful. Carpet and furniture really needed to be cleaned.

4 OUT OF 10 rating rating rating rating
Mon 21 May 2007
Staff / Service: 6
Location: 3
Cleanliness: 5

Positives: Computer access in the business center.

Negatives: Heart-shaped Jacuzzi in bedroom

Comments: It was fine for what it was.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Wed 21 Mar 2007
Staff / Service: 7
Location: 8
Cleanliness: 8

Positives: Ideal location for downtown. Walk able to most places.

Negatives: Breakfast busy in morning.

Comments: Enjoyed my stay. Ideal for downtown and tourist venues. Only concern was that it was quite a small room for breakfast and around 9.30am it was very busy, however the guests did not loiter when they had finished eating. Overall 2 thumbs up.

10 OUT OF 10 rating rating rating rating rating rating rating rating rating rating
Mon 29 Jan 2007
Staff / Service: 9
Location: 10
Cleanliness: 10

Positives: I had a wonderful first impression when walking in the lobby. Very beautiful!

Negatives: I didn't really care for the televisions in the room. I was a little disappointed b/c I thought I was getting a king size bed but got a double.

Comments: Overall, I was very impressed with the look and feel of the hotel as well as the sense of security I got.

7 OUT OF 10 rating rating rating rating rating rating rating
Wed 17 Jan 2007
Staff / Service: 7
Location: 4
Cleanliness: 8

Positives: Underground parking offered security.

Negatives: Very poor area of Toronto to walk in.

Comments: The hotel met our expectations and was very clean. The cases restaurant in site offers good food, the exercise area and pool is fine and the staff reasonably friendly.

5 OUT OF 10 rating rating rating rating rating
Sun 27 Aug 2006
Staff / Service: 3
Location: 6
Cleanliness: 8

Positives: The hotel was clean , and convenient. It provides amenities that you would enjoy.

Negatives: I paid for a junior suite and my confirmation that I got was I would be in 2 queen bed with a sofa bed, but instead they gave a queen bed only .

Comments: In fairness, the hotel was nice and clean but it's just situated in a not so good area.

5 OUT OF 10 rating rating rating rating rating
Fri 04 Aug 2006
Staff / Service: 7
Location: 2
Cleanliness: 4

Positives: Front desk staff.

Negatives: Dirty, hallways on my floor ( 2nd) filled with chairs and stuff.

Comments: A bit to far from the area that I wanted to be in. Not in a very safe neighborhood. Should note that parking will cost $19 for underground parking spot.

8 OUT OF 10 rating rating rating rating rating rating rating rating
Thu 03 Aug 2006
Staff / Service: 9
Location: 7
Cleanliness: 5

Positives: Excellent security; also very comfortable bed; great breakfast.

Negatives: The hotel clean, room a little shabby (e.g. rug)

Comments: Although the surrounding neighborhood is only so-so, the hotel is quite nice and very secure. I felt very safe there. Lobby elegant; rooms well equipped, and staff very accommodating on replacing faulty coffee maker, etc. Easy to get to. Great free breakfast - good coffee, fresh fruit, assortment of food, clean and comfortable eating area. Despite shabby neighborhood, the central location can't be beat. Wouldn't walk around alone outside after dark, but otherwise ok.

2 OUT OF 10 rating rating
Thu 03 Aug 2006
Staff / Service: 1
Location: 2
Cleanliness: 3

Positives: A staff member from the hotel helped me find the parking lot which cost $16 to park a night.

Negatives: Dirty hallways - unfriendly staff - bad location - expensive, far away parking.

Comments: This hotel was in a bad area of town. the parking was far away and expensive. there were garbage cans, stained furniture and random objects right outside my room. a staff member uninvited helped himself into my room with his key and told me my TV was too loud. a disagreed and was angry about no phone call or knock and this staff member who could barely speak English got loud and called the police from my room phone. last of all, I was charged for two nights and an additional charge of $70 when I only stayed for one night.

9 OUT OF 10 rating rating rating rating rating rating rating rating rating
Thu 23 Feb 2006
Staff / Service: 9
Location: 7
Cleanliness: 9

Positives: The rooms, service and amenities were exceptional.

Negatives: The hotel was located a short distance from the nearest subway station.

Comments: This hotel was excellent, with the exception of the walk to the subway station. The rooms were spacious and clean. The service was friendly. The heated pool and spa were great for a cold February in Toronto.

Restaurant Lobby Exterior Suite Lounge Double Queen Fitness Jacuzzi P King

24-hour security. ATM/Cash machine. Accessible facilities. Air conditioning. Buffet breakfast. Business center. Children's play area. Complimentary coffee in lobby. Complimentary in-room coffee or tea. Concierge desk. Conference facilities. Currency exchange. Desk with electrical outlet. Direct dial telephone. Evening reception. Express check-in. Express check-out. Family plan. Fire safety compliant. Free high speed internet connection. Game room. Golf. Grocery shopping service available. Hair dryer. Heated guest rooms. Indoor pool. Interior corridors. Ironing board. Jacuzzi. Jogging track. Late check-out available. Laundry/Valet service. Lobby coffee service. Non-smoking rooms (generic). Photocopy center. Playground. Pool. Public address system. Public area air conditioned. Racquetball. Safe deposit box. Secured parking. Security. Sundry/Convenience store. Tennis court. Tour/sightseeing desk. Turndown service. Valet cleaning. Valet parking. Whirlpool.

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Location details / directions

Lester B. Pearson Intl Airport (YYZ) 34.30 Km SE. Toronto Island Airport (YTZ) 4.00 Km NE.

Starting at Lester B. Pearson Intl Airport Take Belfield 409 East to 427 south until Gardiner Expressway East then merge onto the Gardiner Expressway exit Jarvis Street go North on Jarvis Street we are located on the North East corner on Jarvis Street.

Starting at Toronto Island Airport Go North on Bathurst Street towards Queen Quay West turn right onto Adelaide Street East towards Jarvis Street turn left on Jarvis Street go North on Jarvis Street we are located on the North East corner on Jarvis Street.

Near to the following attractions

  • Air Canada Centre
  • Art Gallery of Ontario
  • CN Tower
  • Canon Theatre
  • City Center
  • Elgin and Wintergarden Theatre
  • Hockey Hall of Fame
  • St. Lawrence Market
  • Toronto Eaton Centre
  • H-M Canada
  • Manulife Financial
  • Rogers
  • Sears Canada
  • Toronto -Rogers Centre (SkyDome)
  • Store
  • Lester B. Pearson Intl Airport
  • Billy Bishop Toronto City Airport

Any prices displayed for Hilton Garden Inn should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.